6/10 Good
Dec 27, 2024
Disappointed
The hotel was convenient location wise for my trip. I have stayed at Wyndham hotels in the past and this one was no different with one big difference. I checked in the Sunday prior to Xmas and left 2 days after Xmas, not once during that time period was my room cleaned or my sheets changed. I find that really unacceptable. There is a sig in the room stating that sheets and towels are changed every 3 days which would have been ok, but but 5 days is a bit much. The second day my towels were changed and the trash removed. That was the last time anything was done. Yes, I could have complained to the desk, but at 11pm when I returned nightly, it was way to late to deal with it. Also, the walls were so thin I could hear the man in the next room snoring 2 nights in a row. I didn't expect luxury, but would have been quite happy with the regular service one gets at a hotel.
Verified traveler
5-night trip
Verified Hotels.com guest review