Melbourne Convention and Exhibition Centre - 15 min walk - 1.3 km
Crown Casino - 15 min walk - 1.3 km
Rod Laver Arena - 18 min walk - 1.5 km
Melbourne Cricket Ground - 4 min drive - 3.2 km
Getting around
Melbourne, VIC (MEB-Essendon) - 22 min drive
Melbourne Airport (MEL) - 27 min drive
Avalon Airport (AVV) - 44 min drive
Flinders Street Station - 5 min walk
Spotswood Station - 14 min drive
Southern Cross Station - 22 min walk
Melbourne Central Station - 18 min walk
Parliament Station - 19 min walk
Flagstaff Station - 22 min walk
Restaurants
Waterfront Southgate - 2 min walk
Baguette - 5 min walk
Transport Hotel - 6 min walk
Arbory - 6 min walk
Clocks at Flinders - 4 min walk
About this property
Quay West Suites Melbourne
Quay West Suites Melbourne offers a fantastic location, putting you just a 5-minute walk from Southbank Promenade and Melbourne Arts Centre. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the spa tub for a relaxing end to the day. An indoor pool and a fitness center are offered, and apartments get the details right with premium bedding and down comforters. Fellow travelers love the helpful staff.
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Property amenities
Pool/Spa
Indoor pool
Spa tub
Sauna
Steam room
Internet
Free WiFi
Parking and transportation
Secured self parking on site (AUD 35 per day; includes in/out privileges)
Wheelchair-accessible parking available
Height restrictions apply for onsite parking
Onsite parking includes off-street options
Family friendly
Free crib/infant bed
Restaurants on site
Jarrah Bar and Terrace
Food and drink
Microwave
Toaster
Coffee/tea maker
Cookware/dishes/utensils
Electric kettle
Dining
Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 35 per person
1 restaurant
1 bar
Snack bar/deli
Bedrooms
Premium bedding
Down comforter
Bed sheets provided
Rollaway/extra beds: AUD 80.0 per night
Bathrooms
Hair dryer
Eco-friendly toiletries
Designer toiletries
Bathrobes
Slippers
Towels provided
Living spaces
Sitting area
Entertainment
40-inch LCD TV with cable service
Pay movies
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Laptop workspace
Climate control
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
High pile carpet in room
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Designated smoking areas
Services and conveniences
Concierge services
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Iron/ironing board
Luggage storage
Blackout drapes/curtains
Safe at front desk
Laptop-compatible safe
In-room massages
Location highlights
On the river
Near a metro station
Near a train station
In the shopping district
In the entertainment district
Things to do
Fitness center
Bicycle rentals on site
Bicycle rentals nearby
Golf nearby
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
Fire extinguisher
First aid kit
General
109 rooms
26 floors
1 building
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Special features
Dining
Jarrah Bar and Terrace - This bar specializes in local cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately AUD 35 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Credit card charges are subject to an extra charge of 1.4 percent
Renovations and closures
The following facilities or services will be unavailable from October 13 2024 to October 30 2024 (dates subject to change):
Swimming pool
The following facilities are closed seasonally each year. They will be closed from December 31 to January 9:
Bar/Lounge
Dining venue(s)
The property will be renovating from October 13 2024 to October 30 2024 (completion date subject to change). The following areas are affected:
Swimming pool
During renovations, the aparthotel will make every effort to minimize noise and disturbance.
Children & extra beds
Rollaway beds are available for AUD 80.0 per night
Parking
Covered self parking costs AUD 35 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property is professionally cleaned.
Also known as
Quay Suites Aparthotel
Quay Suites Aparthotel Melbourne West
Quay West Suites Melbourne
Quay West Suites Melbourne Aparthotel
Quay West Suites Aparthotel
Quay West Suites
Quay West Suites Melbourne Southbank
Quay West Suites Melbourne Aparthotel
Quay West Suites Melbourne Aparthotel Southbank
Frequently asked questions
Does Quay West Suites Melbourne offer free cancellation for a full refund?
Yes, Quay West Suites Melbourne does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quay West Suites Melbourne?
Yes, there's an indoor pool. The pool will be unavailable from October 13 2024 to October 30 2024 (dates subject to change).
Are pets allowed at Quay West Suites Melbourne?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quay West Suites Melbourne?
Yes. Self parking costs AUD 35 per day. Onsite parking includes off-street options.
What are the check-in and check-out times at Quay West Suites Melbourne?
Check-in start time: 2:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Quay West Suites Melbourne and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Quay West Suites Melbourne also has a sauna and a steam room.
Are there restaurants at or near Quay West Suites Melbourne?
Yes, Jarrah Bar and Terrace offers alfresco dining and local cuisine.
What's the area around Quay West Suites Melbourne like?
Quay West Suites Melbourne is located by the river in Southbank, a short 5-minute walk from Flinders Street Station and 9 minutes' walk from Collins Street.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 16, 2024
Bruno
Bruno, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Great stay, everyone at reception are welcome excellent and the manager is great
Bikramjit
Bikramjit, 13-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Susan
Susan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
Verified traveler
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2024
Recommend this property to anyone looking to have a great time in the city. Close to everything you need for a great time away. Everything is in walking distance . The property had everything we needed . Clean , spacious and reception staff were very helpful. Parking is included.Will definitely stay here again 👌
Dimitra
Dimitra, 1-night trip with friends
Verified Wotif guest review
10/10 Exceptional
Aug 16, 2024
Jakub
Jakub, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 26, 2024
Shivani
Shivani, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
Peter
Peter, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 12, 2024
denise
denise, 8-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 5, 2024
A great experience. Thank you
Andrew
Andrew, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 1, 2024
Liz
Liz, 1-night trip
Verified Lastminute guest review
10/10 Exceptional
May 25, 2024
Love the property!
Shivani
Shivani, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 28, 2024
Very friendly and helpful staff. Clean room. Great views and nice size balcony. Everything you need is around this area. Looking forward on my next visit. And maybe have to look into moving in long term.
Linda
Linda, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 25, 2024
Jessica
Jessica, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 24, 2024
We received a complimentary upgrade from a studio to a 1 bedroom apartment and it was fantastic having the extra space, especially travelling with a 4mth old.
Mitch was sensational his customer service was fantastic.
Highly recommended 5 stars
Sonya
Sonya, 2-night trip
Verified Wotif guest review
10/10 Exceptional
Apr 21, 2024
Excellent location and staff are brilliant
Jasen
Jasen, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 18, 2024
Carl
Carl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 5, 2024
Norma
Norma, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
Mar 2, 2024
Geordie
Geordie, 1-night trip
Verified Wotif guest review
10/10 Exceptional
Feb 20, 2024
Close to area we needed to be in with good car parking.
Enjoyable breakfast. Helpful staff
Tom
Tom, 1-night romance trip
Verified Wotif guest review
10/10 Exceptional
Feb 8, 2024
Do not hesitate to book here. The staff were wonderful with special mention to Malcom and James. Efficient, knowledgeable, and helpful were these two. Bravo! Excellent location for walking to the Australian Open. Right on the Southbank with oodles of dining and shopping options at your doorstep.
James
James, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 29, 2024
Great location to everything. Such a fun town
Ian
Ian, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 25, 2024
Great apartment in a great location.
A wonderful 5 days in Melbourne we had.