Like:
1. Venue. Right at centre of Pratunam, within walking distance of Pratunam market, CentralWorld and Big C.
2. Room is clean and spacious.
3. Housekeeping staff is positive and courteous.
Dislikes:
1. Premise photos not representing the current conditions. General areas are dimly lit, such as the ground floor entrance, reception and room corridor. Gym, pool and breakfast cafe no longer available.
2. Aircon leaking in one of booked rooms.
3. Administrative coordination between 3rd party online booking website and hotel reservation and reception staff. The staff was unable to find the 2nd room reservation, hence unable to arange for rooms to be adjacent to each other, even when prior email was sent to request for the arrangement. Upon reaching hotel, the reception staff was also unable to find the 2nd room reservation initially and took a subtantial time to finally confirm the reservation.
4. No slippers provided.
In conclusion, the hotel is probably not up to its previous grandeur as what the photos suggested.