Sheraton Haikou Hotel, Haikou: Hotel Reviews, Rooms & Prices

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Luxury hotel with outdoor pool, connected to the convention center, near Holiday Beach

Choose dates to view prices

Dates

January 2025

February 2025

Room, 2 Twin Beds, Balcony, Ocean View | Premium bedding, down comforters, free minibar items, in-room safe

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar

Connecting rooms available

Pool

Free parking

Gym

Air conditioning

Main amenities (12)

Daily housekeeping
Near the beach
3 restaurants and bar/lounge
Outdoor pool
Hot springs
Breakfast available
Free shopping center shuttle
Fitness center
Children's pool
24-hour room service
Coffee shop/cafe
Children's club

For families (6)

Children stay free
Free cribs/infant beds
Children's pool
Children's club (surcharge)
Playground on site
Connecting/adjoining rooms available

includes taxes & fees

$87 per night

Dec 25 - Dec 26

Room options

All rooms

1 bed

2 beds

Showing 12 of 12 rooms

Family Suite, 2 Bedrooms, Balcony

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

926 sq ft
Sleeps 4
2 Double Beds

Superior Room, 1 King Bed, Ocean View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

484 sq ft
Ocean view
Sleeps 2
1 King Bed

Superior Room, 2 Twin Beds, Ocean View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

484 sq ft
Ocean view
Sleeps 2
2 Twin Beds

Room, 1 King Bed, Balcony, Ocean View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

484 sq ft
Ocean view
Sleeps 2
1 King Bed

Room, 2 Twin Beds, Balcony, Ocean View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

484 sq ft
Ocean view
Sleeps 2
2 Twin Beds

Grand Suite, 1 King Bed, Balcony, Ocean View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

1421 sq ft
Ocean view
Sleeps 2
1 King Bed

Premier Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

1894 sq ft
Ocean view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Ocean View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

947 sq ft
Ocean view
Sleeps 2
1 King Bed

Family Suite, 2 Bedrooms, Balcony, Ocean View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

1410 sq ft
Ocean view
Sleeps 4
2 Double Beds

Premium bedding, down comforters, free minibar items, in-room safe

Presidential Suite, Multiple Beds, Balcony, Ocean View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

3789 sq ft
Ocean view
Sleeps 4
2 King Beds

Room, 1 King Bed, Balcony, Garden View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

484 sq ft
Sleeps 2
1 King Bed

Room, 2 Twin Beds, Balcony, Garden View

Highlights

Balcony

Separate dining area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

Minibar (some free items)

HDTV

484 sq ft
Sleeps 2
2 Twin Beds

Similar properties

Pool

Spa

Free parking

Internet access

includes taxes & fees

$95 per night

Dec 27 - Dec 28

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About the neighborhood

136 Bin Hai Road, Xiuying District, Haikou, Hainan, 570311

What's nearby

Holiday Beach - 14 min walk - 1.2 km
Hainan International Convention and Exhibition Center - 4 min drive - 3.9 km
Hainan West Coast Golf Course - 7 min drive - 6.8 km
Meishi Mayflower International Golf Club - 8 min drive - 7.7 km
Haikou Arcade Street - 18 min drive - 18.4 km

Getting around

Haikou (HAK-Meilan Intl.) - 45 min drive
Train station drop-off (surcharge)
Train station pick-up (surcharge)
Free shopping center shuttle

Restaurants

‪相约酒吧 - ‬7 min drive
‪珍妮酒吧鱼庄 - ‬5 min drive
‪向红大酒店 - ‬7 min drive
‪优拉休闲吧连锁 - ‬7 min drive
‪一元小食 - ‬8 min drive

About this property

Sheraton Haikou Hotel

Sheraton Haikou Hotel is a great choice for your beach stay in Haikou, putting you near activities like surfing/body boarding, water skiing, and sailing. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center. Breeze, one of 3 restaurants, offers ocean views and serves breakfast, lunch, and dinner. A bar/lounge, a children's pool, and a kids' club are other highlights at this luxurious hotel. Fellow travelers say good things about the room service.

Languages

Chinese (Mandarin), English

At a glance

Hotel size

- 341 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: noon
- Express check-in/out available
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- Children's club*

Pets

- No pets or service animals allowed

Internet

- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms

Parking

- Free onsite self parking
- Wheelchair-accessible parking on site

Transfers

- Train station shuttle on request (available at scheduled times)*

Offsite

- Free shopping center shuttle

Other information

- Designated smoking areas

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
3 restaurants
Bar/lounge
Coffee shop
24-hour room service

Traveling with children

Children stay free (see details)
Children's club (surcharge)
Children's pool
Playground
Grocery/convenience store

What to do

Basketball
Hot springs
Shopping
Pool table
Beach access
Sailing nearby
Surfing/body boarding nearby

Working away

Business center
5 meeting rooms
Conference center (16146 square feet of space)

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals

Facilities

1 building/tower
Built in 2005
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Terrace
Piano
Fitness center
An outdoor pool
Shopping mall on site
Vegan dining options
Vegetarian dining options
At least 80% lighting from LEDs
Comprehensive recycling policy
Banquet hall

Accessibility

Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in hallways
Handrails in stairways
Hand-held showerheads
Closed captioned TV
Portable bathtub seat
Lowered peephole/view port in door
Lowered locks/deadbolt
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Grab bar in shower
Roll-in shower
Transfer shower
Lever door handles
Wheelchair-width doorways
Well-lit path to entrance

Room amenities

Be entertained

42-inch LCD TV
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Stocked minibar (select free items)
Electric kettle
Bathrobes and slippers
Children's slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)

What to enjoy

In-room massage
Balcony
Separate dining area

Freshen up

Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels

Stay connected

Desk
Free newspapers
Free WiFi and wired internet
Phone

Food and drink

Free bottled water

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Guidebooks/recommendations

Special features

Spa

There are 6 hot springs open between 8:00 AM and 10:00 PM.

Dining

Breeze - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Jade - Overlooking the garden, this restaurant serves lunch and dinner. Open daily.

&More by sheraton - This lobby lounge overlooks the ocean and pool. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of approximately CNY 182 per person

Children & extra beds

Rollaway beds are available for CNY 230.0 per night
Children's club access is available for an extra charge

Pool, spa, & gym (if applicable)

Pool access available from 9:00 AM to 9:00 PM
Hot springs access available from 8:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a security system and a deadbolt lock on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Haikou Resort

Haikou Sheraton

Haikou Sheraton Resort

Sheraton Haikou

Sheraton Haikou Resort

Sheraton Resort Haikou

Sheraton Haikou Hotel Haikou

Sheraton Haikou Resort Hainan, China

Sheraton Haikou Hotel Hainan China

Sheraton Haikou Hotel Hotel

Sheraton Haikou Hotel Haikou

Sheraton Haikou Hotel Hotel Haikou

Frequently asked questions

Does Sheraton Haikou Hotel offer free cancellation for a full refund?

Yes, Sheraton Haikou Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Haikou Hotel?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Sheraton Haikou Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Sheraton Haikou Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Sheraton Haikou Hotel?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Sheraton Haikou Hotel and nearby?

Have fun with nearby activities like sailing, body boarding, and water skiing. Additional recreation onsite includes basketball and hot springs. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.

Are there restaurants at or near Sheraton Haikou Hotel?

Yes, there are 3 onsite restaurants, featuring alfresco dining and garden views.

Does Sheraton Haikou Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Sheraton Haikou Hotel like?

Sheraton Haikou Hotel is located on the Strip in Xiuying, a short 14-minute walk from Holiday Beach.

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

2/10 Poor

Sep 23, 2024

Kamili, 5-night trip

Verified Hotels.com guest review

10/10 Exceptional

Sep 26, 2021

Sheraton Haikou

Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire

Halima, 4-night trip

Verified Hotels.com guest review

8/10 Very Good

Nov 24, 2019

Stayed here for business

The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.

Michael, 3-night business trip

Verified Hotels.com guest review

6/10 Good

Nov 19, 2019

little bit disappointed for the chain of Sheraton

well is a nice around hotel but facilities are kind of little outdated and most the food in the hotel is overprice. staff are very kind but somewhat they are working very slow.

3-night trip with friends

Verified Hotels.com guest review

8/10 Very Good

Sep 12, 2019

Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.

3-night family trip

Verified Hotels.com guest review

8/10 Very Good

Sep 11, 2019

Peiyan, 3-night trip

Verified Hotels.com guest review

10/10 Exceptional

Apr 9, 2019

See Nam, 2-night family trip

Verified Hotels.com guest review

2/10 Poor

Nov 29, 2018

Spacious building, beautiful hallway, nice beach, beautiful street!

Steve, 2-night family trip

Verified Expedia guest review

8/10 Very Good

Sep 4, 2015

delightful stay

Verified Hotels.com guest review

10/10 Exceptional

Oct 27, 2014

Verified Hotels.com guest review

6/10 Good

Oct 27, 2014

NICE HOTEL CLOSE TO BEACH

I HAD BOOKED THREE ROOMS FOR ME AND MY FAMILY. HOWEVER, THEY WOULDN'T BE ABLE TO ARRANGE ROOMS TOGETHER. THIS HOTEL HAS EAST WING AND WEST WING AND THE WINGS ARE NOT CONNECTED ON SOME FLOORS. THIS IS A BIT TROUBLESOME SINCE WE HAVE KIDS. THE CHINESE RESTAURANT WAS VERY SLOW SERVING FOOD. THE BEACH WAS NOT SETUP AS THE PICTURE SHOWN. NO BEACH UMBRELLA AND CHAIR AND LIFE GUARD....

Verified Expedia guest review

8/10 Very Good

Apr 11, 2014

Nice place to kick back and relax

I came here with my partner to spend some time alone. And I think the hotel was perfect for the purpose. The room was reasonably priced, while it was comfortable and clean. The environment was peaceful and quiet to allow for plenty of time to reflect and relax. The facilities weren't wide in variety but sufficient. The hotel tried their best to provide good customer service. The English level on the whole was a bit weak, but those key points of contact were very helpful and courteous. The funny thing I found was that communication by Cantonese was a lot more smoother than with English. The speed at which the food is served in the restaurant can be a bit slow, so it is not really a place for a rush or quick bite. I think the in restaurant speed was almost the same as the room service timing. The location is far from the city and the airport, so be prepared to arrange a private driver or spend a little bit on taxis. That is why the location is good for rest and relaxation.

Verified Expedia guest review

4/10 Fair

Jun 26, 2012

Not so great

Hotel is kind of run down but perhaps that is to be expected in China with so much humidity. Jade restaurant was awful. Breeze buffet was okay. Breakfast buffet are best. Pool okay, beach is pretty sad. Staff is okay. Not much English spoken. The room was very nice and comfortable and well taken care of.

Verified Expedia guest review

6/10 Good

May 3, 2011

poor service!

The hotel itself is good but the staff quality is poor!!!!!!!!! nothing seemed to be going right with my stay in the hotel. Poor service at the lobby cafe when we had our high tea. No one seems to be able to speak English. It is hot inside the restaurants! Internet access is not free even it is not wifi service! There is nothing in the hotel neighbourhood.........oh well.....not a pleasant stay! The best thing is the pool. When charging such a high price for a nite's stay, it is not worth the money!

Verified Hotels.com guest review

10/10 Exceptional

Jan 26, 2011

A Must Stay on Haikou, Hainan, China

Beautiful Hotel. We wished we had been able to stay more than one night. The rooms are lovely, with a deep jetted tub and separate spacious shower. The beds in China are known to be rock hard; these were better and we got a comfortable night's sleep. The grounds are tropically beautiful. Many pools and hot tubs for guests to enjoy. We enjoyed the evening entertainment while having a drink in their lounge/lobby. Kudos to one of the young gentleman employees named Edison. He answered many questions for us and even handled getting us tickets for the train to Sanya. We would definitely recommend this hotel for beauty and service. And through Hotels.com, the price was outrageously affordable!

Verified Hotels.com guest review

10/10 Exceptional

Dec 15, 2010

First class hotel

Hainan has been labeled China's Hawaii, and on a recent business trip to Guangzhou, I decided to spend the weekend in Haikou (about a 1 hr flight from Guangzhou). While Hainan and Haikou does not come close to Hawaii either in beauty or amenities, the Sheraton Haikou Resort, located on Holiday Beach, a 3 mile long beach to the west of Haikou, is a world-class resort. The grounds are beautifully landscaped. with easy access to the beach. The rooms are nicely decorated and have many touches one would expect to find in a luxury boutique hotel (e.g. free standing "designer" bathtub). Good restaurants, and one of the best breakfasts I've had while in China. The spa has a mineral hot spring that's fed from a source 700 meters below the ground.

Verified Expedia guest review

10/10 Exceptional

May 13, 2009

Hainan's Little Known Secret

Sheraton resort Haikou is a surprisingly comfortable, well kept, 5 star accommodation. It's people are friendly, attentive, and make sure your stay is a pleasant one. English is spoken by much of the staff which makes it nice if your Chinese is limited. It has an excellent pool area, beach and more. We will definitely make a return trip.

Verified Expedia guest review

6/10 Good

Jan 21, 2023

Jing, 1-night trip

Verified Hotels.com guest review

8/10 Very Good

Oct 11, 2021

Limite pour avoir des informations.

christian, 3-night business trip

Verified Hotels.com guest review

8/10 Very Good

Jan 13, 2020

房间隔音较差。

HaoHsin, 1-night business trip

Verified Hotels.com guest review

10/10 Exceptional

Nov 23, 2019

去看花花演唱會選了這家，很漂亮的酒店

3-night trip with friends

Verified Hotels.com guest review

8/10 Very Good

Apr 29, 2019

sauberes Hotel, guter Service, haben ein update bekommen, western Frühstück nicht so reichhaltig - eine käsesorte und keine Wurst.

Adem, 2-night family trip

Verified Hotels.com guest review

8/10 Very Good

Mar 8, 2019

3-night trip

Verified Expedia guest review

8/10 Very Good

Mar 7, 2019

3-night trip

Verified Expedia guest review

10/10 Exceptional

Dec 27, 2018

泳池太捧了

很舒適的酒店，很優美的環境，泳池太捧了！附近有遠大購物中心，大型超市，食店應有盡有，很理想！

Ng, 1-night family trip

Verified Hotels.com guest review

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Sheraton Haikou Hotel

Choose dates to view prices

Photo gallery for Sheraton Haikou Hotel

Reviews

Good

Popular amenities

Main amenities (12)

For families (6)

Room options

View all photos for Family Suite, 2 Bedrooms, Balcony

Family Suite, 2 Bedrooms, Balcony

Highlights

View all photos for Superior Room, 1 King Bed, Ocean View

Superior Room, 1 King Bed, Ocean View

Highlights

View all photos for Superior Room, 2 Twin Beds, Ocean View

Superior Room, 2 Twin Beds, Ocean View

Highlights

View all photos for Room, 1 King Bed, Balcony, Ocean View

Room, 1 King Bed, Balcony, Ocean View

Highlights

View all photos for Room, 2 Twin Beds, Balcony, Ocean View

Room, 2 Twin Beds, Balcony, Ocean View

Highlights

View all photos for Grand Suite, 1 King Bed, Balcony, Ocean View

Grand Suite, 1 King Bed, Balcony, Ocean View

Highlights

View all photos for Premier Suite, 1 Bedroom, Balcony, Ocean View

Premier Suite, 1 Bedroom, Balcony, Ocean View

Highlights

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Highlights

View all photos for Family Suite, 2 Bedrooms, Balcony, Ocean View

Family Suite, 2 Bedrooms, Balcony, Ocean View

Highlights

View all photos for Presidential Suite, Multiple Beds, Balcony, Ocean View

Presidential Suite, Multiple Beds, Balcony, Ocean View

Highlights

View all photos for Room, 1 King Bed, Balcony, Garden View

Room, 1 King Bed, Balcony, Garden View

Highlights

View all photos for Room, 2 Twin Beds, Balcony, Garden View

Room, 2 Twin Beds, Balcony, Garden View

Highlights

Similar properties

Hilton Haikou

Hilton Haikou

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Sheraton Haikou Hotel

Languages

At a glance

Hotel size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Offsite

Other information

Property amenities

Food and drink

Traveling with children

What to do

Working away

Services

Facilities

Accessibility

Room amenities

Be entertained

Home comfort

Sleep well