Pan Pacific Xiamen is a great choice for a stay in Xiamen. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, facials, or body treatments. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge, and a fitness center. Public transportation is close by: Jianye Road Station is just 2 minutes by foot.
Languages
Chinese (Mandarin), English, Japanese
At a glance
Hotel size
354 rooms
Arranged over 29 floors
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Transfers
Airport shuttle*
Free cruise terminal shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
3 restaurants
Bar/lounge
Coffee shop
24-hour room service
Snack bar/deli
What to do
Shopping
Bicycle rentals nearby
Working away
Business center
Meeting room
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool loungers
Pool umbrellas
Facilities
1 building/tower
Built in 2009
ATM/banking
Safe-deposit box at front desk
Terrace
Library
Fitness center
An outdoor pool
Full-service spa
Spa tub
Sauna
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, St. Gregory. Services include facials and body treatments.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 120 for adults and CNY 60 for children
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CNY 304 per day
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Also known as
Pan Pacific Hotel Xiamen
Pan Pacific Xiamen
Xiamen Pan Pacific
Pan Pacific Xiamen Hotel Xiamen
Sofitel Xiamen
Pan Pacific Xiamen Hotel
Xiamen Pan Pacific
Xiamen Sofitel
Pan Pacific Xiamen Hotel
Pan Pacific Xiamen Xiamen
Pan Pacific Xiamen Hotel Xiamen
Frequently asked questions
Is there a pool at Pan Pacific Xiamen?
Yes, there's an outdoor pool.
Are pets allowed at Pan Pacific Xiamen?
Sorry, pets aren't allowed.
Is parking offered on site at Pan Pacific Xiamen?
Yes, there's free self parking.
Is airport shuttle service offered by Pan Pacific Xiamen?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Pan Pacific Xiamen?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
What is there to do at Pan Pacific Xiamen and nearby?
Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and soothe your senses in the spa tub. Pan Pacific Xiamen also has an outdoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Pan Pacific Xiamen?
Yes, there are 3 onsite restaurants.
Does Pan Pacific Xiamen have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Pan Pacific Xiamen like?
Pan Pacific Xiamen is located on the Strip in Siming District, a short 2-minute walk from Jianye Road Station and 13 minutes' walk from Xiamen International Cruise Center.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 22, 2024
Nice place to stay
Ong
Ong, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
The hotel is closed to the airport and the staff are helpful. The buffet was very good with many selections. The room is quiet.
Tu
Tu, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 2, 2024
The people are very nice. Great service.
They need to open breakfast in the club area again.
John
John, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Apr 1, 2024
Always enjoy staying at this hotel...
Bobby
Bobby, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Jan 13, 2024
Min huei lucille
Min huei lucille, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2023
Fang
Fang, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2023
Very good location, last time I stayed the subway was under construction, it’s now only 2 minutes away. Many good eateries in the walking distance, all staff willing to help and always wear a smile. Breakfast is very Chinese and quality just par, nice gym and pool, our 3 nites’ stay was pleasant and very enjoyable.
ANDY
ANDY, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 14, 2023
Amazingly helpful staff.
Abhishek
Abhishek, 6-night business trip
Verified Expedia guest review
8/10 Very Good
Sep 29, 2023
Tu Le
Tu Le, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Jun 11, 2023
Hossein
Hossein, 8-night trip
Verified Orbitz guest review
10/10 Exceptional
May 29, 2023
Sarah
Sarah, 2-night trip
Verified Expedia guest review
8/10 Very Good
May 24, 2023
Everything is good
LI CHUN
LI CHUN, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 28, 2021
The hotel is good in overall but the condition is a bit outdated
Verified traveler
2-night business trip
Verified Hotels.com guest review
6/10 Good
Jan 9, 2020
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Jan 8, 2020
The hotel is in downtown area, right beside the Huwei park and is within walking distances to many other touristic areas. All the staff are friendly and accommodating.
Verified traveler
1-night family trip
Verified Expedia guest review
8/10 Very Good
Dec 28, 2019
Large Clean room, Room lighting little poor.
Reception staff polite but slow and business centre hours are not suitable for business travellers .
MR
MR, 3-night business trip
Verified Expedia guest review
8/10 Very Good
Dec 19, 2019
Nice and clean room. Added some money to get a room on higher floor and sea facing. Breakfast spread was great. Buffet dinner wasn’t fantastic. Very helpful bellboy providing useful informations. House keeping staff were friendly, fast and efficient. Location of hotel is somewhat remote but a stone throw to the jetty for boat ride to Gulanyu island.
Somm
Somm, 8-night romance trip
Verified Expedia guest review
10/10 Exceptional
Dec 11, 2019
Despite the subway construction, I find the hotel clean and quiet. The staff are very helpful, especially the concierge, the bell boys and the staff at breakfast. Arno and the bellboy who has very small build (sorry I missed his name) are very helpful. When we told Arno that we want to take a bus to Nanputou, he explained the direction and ensured us have small changes. He actually went to get us CNY5 in small changes without asking if we can change the note. Fortunately, we had the bank note of CNY5 and gave it to him in return. I actually spent 1 night at Millennium and changed it to Pan Pacific for another 3 nights. I made the right decision.
PP
PP, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Nov 26, 2019
Air con is good can adjust hot and cool temperatures
Sun
Sun, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 26, 2019
Charles
Charles, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 22, 2019
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Nov 21, 2019
Helpful staff.
Dusty & noisy due to subway construction work right in front. Some furniture need to be replaced.
Verified traveler
6-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 16, 2019
Although the hotel is bit dated, but everything works great. The service was excellent, from the bellhop, reception, lounge staff and the house keeping, everyone was friendly and courteous. There is a subway construction in front of the hotel and we didn’t hear any noises during our three nights stay; great sound proofing. We really enjoyed our stay and compliment to the management for having such well trained and wonderful staff.
Al
Al, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 16, 2019
Absolutely outstanding in everyway.
Helpful staff especially Angus, concierge Harry and Jessy in the Pan Pacific Club.
Breakfast caters for all tastes and the fruit bread, pastries and poached egga were fantastic. Room service and cleaning also perfect and the room was amazing with the shower and bath window to room and piped tv sounds.
Walking to the lakes is a few mins walk or run as we did or up into the gardens behind the hotel from just beyond the foot bridge for a serene peaceful dander. First time in China but I love Xiamen and would stay here again if i come back.