6/10 Good
Jul 23, 2024
Management Needs an Upgrade
Pros: The units are very attractive, some with balcony's overlooking Athens, and sitting areas with sofas and kitchens. Modern construction with electric operated shades. We were taking a cruise out of Athens the next day and the location wasn't too far from the port.
Cons: When we arrived (8:30pm) we went to the door and pressed a buzzer on an intercom board but no one answered. We tried several times and then someone opened the door, but it was other guests who were able to get into the small lobby (who were also going on the same cruise) but wouldn't let us in for fear that we weren't supposed to be there. We then tried all of the intercom buttons and after being outside for about 20 minutes someone answered who identified themselves as security, and they buzzed us into the front door. We then discovered that the other people (about six of them) were also staying there to get on the cruise the next day, but no one had been there to assign them a room. After about twenty minutes of trying different communication methods, we finally got in touch with the owner. She said someone would be there shortly. About 15 minutes later a gentlemen arrived who assigned rooms and gave us room keys. By the time we got settled in our rooms it was 9:30pm. Mgmt did upgrade our room, but when you get to your room late at night and are leaving the next morning, an upgrade really doesn't do much for you.
Mark
Mark, 1-night trip
Verified Hotels.com guest review
