Arrived to find rooms could be updated, blow dryer in room broken, heated pools were not heated(apparently heater broke), unable to receive enough towels for the stay, trash must only be picked up occasionally, the area near elevator had trash and used towels piled up for two days, balcony door could not be secured, one of the elevators broke fixed 2 days into the stay, tub faucet was not secure, found hair on the plates in the kitchenette bed was hard and did not have appropriate bed springs(queen bed springs with a king mattress)