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Hotel Escala Puebla Centro

3.0 star property
Get lost in the rich history of Mexico’s colonial past and discover a world of wonder right outside your door.

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Photo gallery for Hotel Escala Puebla Centro

Courtyard view
Business Room | Desk, free WiFi, bed sheets
Economy Room | Desk, free WiFi, bed sheets
Exclusive Studio Suite, 2 Bedrooms | Living area | 32-inch LED TV with cable channels, TV
Exclusive Studio Suite, 2 Bedrooms | Private kitchen | Dining tables
Immerse yourself in Puebla's vibrant Historic Center at Hotel Escala Puebla Centro, where modern comforts meet historic charm. Explore nearby attractions like the stunning Puebla Cathedral and Zócalo de Puebla, then unwind with free in-room WiFi. The hotel's helpful staff is always ready to assist you.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Non-smoking
  • 24/7 front desk
  • Free WiFi

Main amenities (8)

  • Daily housekeeping
  • 24-hour front desk
  • Communal living room
  • Front-desk safe
  • Gift shops/newsstands
  • Luggage storage
  • Tour/ticket assistance
  • Banquet hall

Feel at home (4)

  • Television
  • Daily housekeeping
  • Dining table
  • Hair dryer
The current price is $24
includes taxes & fees
$20 per night
Mar 11 - Mar 12

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Grand Room

Grand Room | Desk, free WiFi, bed sheets

Grand Room

Highlights

Dining table
LED TV
Private bathroom
Hair dryer
Cable channels
Pet friendly
Wardrobe or closet
Desk
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

Highlights

Dining table
LED TV
Private bathroom
Hair dryer
Cable channels
Pet friendly
Wardrobe or closet
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room

Basic Room | Desk, free WiFi, bed sheets

Basic Room

Highlights

Dining table
LED TV
Private bathroom
Hair dryer
Cable channels
Pet friendly
Wardrobe or closet
Desk
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Studio Suite, 2 Bedrooms

Exclusive Studio Suite, 2 Bedrooms | Desk, free WiFi, bed sheets

Exclusive Studio Suite, 2 Bedrooms

Highlights

Yard
Separate dining area
Full-sized refrigerator/freezer
Dining table
LED TV
2 bathrooms
Hair dryer
Private bathroom
  • 1292 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed OR 1 Queen Bed

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About the neighborhood

Map
706 C. 12 Sur Barrio de Analco, Puebla, PUE, 72500

What's nearby

  • Zócalo de Puebla - 10 min walk - 0.9 km
  • Puebla Convention Center - 10 min walk - 0.9 km
  • Puebla Cathedral - 14 min walk - 1.2 km
  • Centro Expositor - 7 min drive - 4.8 km
  • Angelopolis Commercial Center - 7 min drive - 5.8 km

Getting around

  • Puebla Intl. Airport (PBC) - 41 min drive
  • Puebla–Cholula Tourist Train Terminal - 12 min drive

Restaurants

  • ‪El Paito - ‬4 min walk
  • ‪El Rincon - ‬4 min walk
  • ‪El Antiguo Molino de los Sapos - ‬5 min walk
  • ‪El Maestro Asador - ‬5 min walk
  • ‪Restaurante el Jaguar - ‬5 min walk

About this property

Hotel Escala Puebla Centro

Hotel Escala Puebla Centro offers a great location, putting you within a 15-minute walk of Zócalo de Puebla and Puebla Cathedral. Also, Cuauhtemoc Stadium and Angelopolis Commercial Center are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 36 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls and off-leash area available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
DONE

Other information

    • Smoke-free property

Property amenities

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Communal living room
  • Banquet hall

Accessibility

  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Sleep well

  • Bed sheets provided

Freshen up

  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

Food and drink

  • Dining table

More

  • Daily housekeeping

Fees & policies

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 200 per pet, per night

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel
Hotel Escala Puebla Centro Puebla
Hotel Escala Puebla Centro Hotel Puebla

Frequently asked questions

Does Hotel Escala Puebla Centro offer free cancellation for a full refund?

Yes, Hotel Escala Puebla Centro does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Escala Puebla Centro?

Yes, dogs are welcome, with a limit of 1 total. There's a charge of MXN 200 per pet, per night. Service animals are exempt from fees. Dog exercise areas and food and water bowls are available.

What are the check-in and check-out times at Hotel Escala Puebla Centro?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is noon. Contactless check-out is available.

What's the area around Hotel Escala Puebla Centro like?

Hotel Escala Puebla Centro is in Puebla Historic Center, a short 10-minute walk from Zócalo de Puebla and 14 minutes' walk from Puebla Cathedral.

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Hotel Escala Puebla Centro Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Comfy space
Marcos F., 4-night trip

10/10 Exceptional

nice
Gabriela, 2-night trip

8/10 Very good

Ok
Miguel Angel, 3-night trip

10/10 Exceptional

Highly recommended!
The hotel is very closed to the zocalo, the neighborhood is safe, the crew is friendly.
Roberto, 3-night trip

10/10 Exceptional

Great room size, quiet, staff always helpful, very clean, large shower with great pressure and hot water. Comfortable bed! El centro is about 7 minutes away with many restaurants and coffee shops.
Merrill, 2-night trip

2/10 Poor

handcap 3 -floor not elevator
TERESA, 5-night trip

10/10 Exceptional

This is my 6th stay and my stays have been perfect. Clean, strong hot shower, King bed, great staff and strong, dependable internet and price is great.
Merrill, 2-night trip

6/10 Good

No elevators to 3rd floor. No food served at all. Not safe to walk around neighborhood. The hotel is located in an area that was designated for indiginous that were forced out of zocolo. 10 minute walk to zocolo.
filo, 3-night trip

4/10 Fair

Not really
Wifi not working. Very,very noisy. Doors are paperthin. Difficult to test. Full of yelling kids
juan, 1-night trip

8/10 Very good

Friendly hotel. Hard bed. Room was clean and good TV with lots of channels. I little longer walk to Zocalo than I wanted but not too bad.
edward, 1-night trip

6/10 Good

Property doesn't offer at least a small fridge in every room, no A/C or even a cheap fan (it gets hot & muggy inside a room with no ventilation) and a window facing hallways: if opened, guest loses all privacy. One restaurant they recommend is good but closes around 8pm. All others eats are no less than 10 min. Neighborhood can be intimidating: said to be safe but I wouldn't walk it after 8pm, unless it is 2 o more people.
Everardo, 3-night trip

10/10 Exceptional

Great place to stay with large rooms, very clean, internet was excellent, large shower with hot water and powerful shower. Very secure!! Staff was excellent and so close to the center. About 8-10 minutes to the Zocalo. I liked this hotel so much I booked 5 nights during New Year Holiday.
Merrill, 3-night trip

10/10 Exceptional

Excellent hotel
Absolutely amazing hotel with English speaking staff. Extremely helpful in helping us book a hiking trip. Rooms are spotless and only a 5 block walk to the main Plaza. This is definitely a hotel I would book again. The neighborhood is NOT dangerous as mentioned in some reviews. We walked at night without a problem.
barbara, 1-night trip

8/10 Very good

It was cold and it doesn't have heating.
VICTOR, 3-night trip

10/10 Exceptional

Hotel Escala is consistently excellent. The hotel is clean, quiet and the staff is the best. The room is large, as is the bathroom. The shower is large, water pressure is strong, water hot. Internet is consistent and strong. The hotel is about a 7 or 8 minute walk to the Cathedral and Zocalo. Many restaurants and coffee shops 6 to 9 minutes from hotel. The price is excellent!
Merrill, 2-night trip

8/10 Very good

Puebla for the smart traveler
Every thing was perfect only problem Is that the room was very cold due To high humidity, front desk and maid Service were really helpful The location might not look ideal But once you get to know the area It becomes a great pla e to be at with conve nient public tansport MetroBus rapid transit System
Eric, 6-night trip

6/10 Good

The building is nice but they don't serve any drinks nor food eventhough they have the dining room set up. The bathroom had mold all around the shower floor. There's no towel to leave the shower. And the bed was like sleeping on a wooden board but the pillow, because you get only one, was totally flat. I woke up in so much pain! The street is nice but the surrounding buildings look like abandoned, but it's not a dangerous area. And there is nowhere to have a bite close by.
patricia ann, 3-night trip

10/10 Exceptional

This is a great hotel with very modern design, yet unique with stone walls, inside garden areas and quiet. The rooms are large, huge shower with hot shower. The internet was great and stable. The bed was a huge king and for me very comfortable. The area around the hotel is marginal, but I have never felt unsafe. It close to the the Zocalo, far enough that is quiet. The price is really great. My 3rd stay and I will stay 5 nights for the New Year.
Merrill, 1-night trip

8/10 Very good

Large room, good price, strong and stable internet, large shower with plenty of hot water. Since this is not an air conditioned hotel I requested a fan and really got no response? It would have made the room more comfortable if the air circulated, especially since the weather was hot. Little comforts make a difference.

4/10 Fair

Will not stay here ever again. Area is very unsafe. Staff was friendly, but location was terrible. Extremely overpriced at $15.
r, 1-night trip

10/10 Exceptional

This is the second stay and the hotel is really great It hits all of my needs like fast internet, large, comfortable bed, hot and powerful shower. Staff is excellent, including Jesus who cleaned my room and we had a great conversation. The area is what it is. Don’t be stupid and flash your jewels. My only complaint is Saturday night with a rock concert right by the hotel. The noise went on until 4 am. I could not sleep. Staff should have made guests aware that this was going on. No one said a thing. I was not happy because usually this hotel is very quiet and Saturday was terrible.
Merrill, 3-night trip

8/10 Very good

The girls that checked me in were great. The younger guy who works late is efficient. More personable. The older of the 2 guys is not friendly and you might think this was my first stay. I booked a room for 2 and the night person on Saturday said my friend had to leave at 9:30 which disturbed my friend and angered me. Why did I pay for 2? It’s not like I abuse the hotel with noise, parties or do anything that is abusive of hotel policies. I’m quiet and not rude in any way. I have not booked for months because of his rudeness. I prefer to stay where I’m appreciated. I asked once for an upgrade and he said rudely if you pay extra. Asked for a fan on a hot night and he ignored my request. The music across the street kept us awake. It went on until morning. The price is good, but I could pay a little more with no anxiety or noise.
Merrill, 3-night trip

6/10 Good

Location was good and within walking distance of El Centro. The Internet was strong and stable. Shower as always was hot and strong. Bed comfortable. The room was extremely hot with no fan to circulate the air. Opening the small window allowed the noise level to be high.The room was tiny. I requested an upgrade, as I have stayed here many times before. The desk person snidely said only if I paid extra? He could have been pleasant and said sorry, but the hotel was full. It was not full. It was 12 USD to upgrade and not a large amount for customer appreciation. I will consider other options based on declining my request in such an abrupt manner and the heat in the tiny room. I did not sleep well for 2 nights.
Merrill, 2-night trip

10/10 Exceptional

Todo excelente, excelente servicio ubicación comodidad
Jonathan, 1-night trip

10/10 Exceptional

Sebastian, 2-night trip