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Napa Mermaid Hotel & Suites

4.0 star property
Relax poolside with sun loungers or treat yourself to a rejuvenating spa treatment. Enjoy delicious meals at one of the on-site restaurants.

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Photo gallery for Napa Mermaid Hotel & Suites

Indoor pool, outdoor pool, open 9:30 AM to 6:30 PM, pool umbrellas
2 bars/lounges, poolside bar
Beach/ocean view
Junior Room, Sea View | Living area | 32-inch flat-screen TV with satellite channels, TV
Aerial view
Nestled near Love Bridge, Napa Mermaid Hotel & Suites offers an upscale retreat with a free breakfast buffet and two on-site restaurants serving international cuisine. Relax by the indoor or outdoor pool, indulge in spa treatments like facials and Swedish massages, or unwind at the coffee shop/cafe - all while enjoying helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Electric vehicle charging point
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • Health club
  • Sauna
  • Steam room
  • Beach towels
  • Children's pool
  • Hot tub
  • Pool bar

Feel at home (6)

  • Children's pool
  • Playground on site
  • Television
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Grand Suite, Sea View

Grand Suite, Sea View | Terrace/patio

Grand Suite, Sea View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 883 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, Sea View

Standard Room, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, Sea View

Highlights

Furnished balcony
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 205 sq ft
  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room, Partial Sea View

Superior Double Room, Partial Sea View | View from room

Superior Double Room, Partial Sea View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Sofa bed
  • 237 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Executive Room, Pool View

Executive Room, Pool View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, Pool View

Highlights

Furnished patio
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 334 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Partial Sea View

Standard Double or Twin Room, Partial Sea View | View from room

Standard Double or Twin Room, Partial Sea View

Highlights

Furnished balcony
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Eco-friendly toiletries
  • 205 sq ft
  • Partial sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Room, Sea View

Junior Room, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Room, Sea View

Highlights

Furnished balcony
Individually furnished
Individually decorated
Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Pillow menu
  • 452 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

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About the neighborhood

Map
45 Kryou Nerou, Ayia Napa, 05344

What's nearby

  • Ayia Napa Sculpture Park - 5 min walk
  • Love Bridge - 7 min walk
  • Grecian Bay Beach - 15 min walk
  • Ayia Napa Monastery - 17 min walk
  • Fig Tree Bay - 11 min drive

Getting around

  • Larnaca Intl. Airport (LCA) - 43 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Vassos (Psarolimano) Fish Tavern - ‬18 min walk
  • ‪Kaliva On The Beach - ‬14 min walk
  • ‪Sesoula Kalamaki - ‬17 min walk
  • ‪Jello - ‬17 min walk
  • ‪Ocean Basket - ‬16 min walk

About this property

Napa Mermaid Hotel & Suites

At Napa Mermaid Hotel & Suites, you'll be within a 15-minute drive of Fig Tree Bay and Nissi Beach. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or reflexology, and Flavors Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this eco-certified hotel include 2 bars/lounges, an indoor pool, and an outdoor pool. Fellow travelers love the helpful staff.

Languages

Bulgarian, English, French, German, Greek, Italian, Polish, Russian

At a glance

DONE

Hotel size

    • 150 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • The credit card used to book the reservation must be presented by the cardholder at check-in.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Playground
  • Children's menu

What to do

  • Evening entertainment
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Working away

  • Meeting room
  • Computer station
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1984
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Health club
  • An outdoor pool
  • An indoor pool
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 31
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Handrails in stairways
  • Stairway handrail height (inches): 35
  • Magnifying mirror
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Dining

Flavors Restaurant - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Elia Taste & More - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.55 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 70.00 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 45.00 (subject to availability)

Renovations and closures

This property is closed from December 1 2024 to April 8 2025 (dates subject to change).
The following facilities will be closed during the winter:
  • Swimming pool

Children & extra beds

  • Cribs/infant beds are available for EUR 25.0 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:30 AM to 6:30 PM
  • Guests under 16 years old are not allowed in the swimming pool, health club, or hot tub, while guests under 15 years old are only allowed in the swimming pool, health club, and hot tub with adult supervision
  • Children under 12 years old are not allowed in the spa without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property will place an authorization for the 30% of the total amount at the time of the booking for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Hotel Mermaid Napa
Hotel Napa Mermaid
Mermaid Napa
Mermaid Napa Hotel
Napa Mermaid
Napa Mermaid Hotel
Napa Mermaid Hotel Ayia Napa
Napa Mermaid Ayia Napa
Napa Mermaid Hotel Suites
Napa Mermaid & Suites
Napa Mermaid Hotel & Suites Hotel
Napa Mermaid Hotel & Suites Ayia Napa
Napa Mermaid Hotel & Suites Hotel Ayia Napa

Frequently asked questions

Is Napa Mermaid Hotel & Suites currently open?

This property is closed from December 1 2024 to April 8 2025 (dates subject to change).

Does Napa Mermaid Hotel & Suites offer free cancellation for a full refund?

Yes, Napa Mermaid Hotel & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Napa Mermaid Hotel & Suites?

Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 9:30 AM to 6:30 PM.

Are pets allowed at Napa Mermaid Hotel & Suites?

Sorry, pets aren't allowed.

Is parking offered on site at Napa Mermaid Hotel & Suites?

Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.

Is airport shuttle service offered by Napa Mermaid Hotel & Suites?

Yes, an airport shuttle is available. The charge is EUR 70.00 per vehicle one-way.

What are the check-in and check-out times at Napa Mermaid Hotel & Suites?

Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 45.00 (subject to availability).

What is there to do at Napa Mermaid Hotel & Suites and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Napa Mermaid Hotel & Suites also has 2 bars, an outdoor pool, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Napa Mermaid Hotel & Suites?

Yes, there are 2 onsite restaurants, featuring international cuisine and ocean views.

What's the area around Napa Mermaid Hotel & Suites like?

Napa Mermaid Hotel & Suites is located near Pantachou Beach in Ayia Napa City Center, a short 7-minute walk from Love Bridge and 15 minutes' walk from Grecian Bay Beach.

Napa Mermaid Hotel & Suites Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Excellent hotel
Amin, 2-night trip

10/10 Exceptional

A very nice modern stylish hotel.
Susan, 11-night trip

10/10 Exceptional

Really enjoyed my stay at the Mermaid, it has good facilities, great breakfast, lovely pool and a well equipped gym. The restaurant has live music each night which was excellent. Definitely stay again
Kayleigh, 2-night trip

10/10 Exceptional

Perfect holiday
We stayed in the grand suite and it was great. The staff is so helpful. The beach by the hotel is really good.
Niclas, 7-night trip

10/10 Exceptional

Very nice hotel in front of the beach
Paulo, 8-night trip

8/10 Very good

Nice hotel and comfortable room. Good breakfast, but the buffet dinner was mostly the same every evening and under Asia night there dere no asian dishes. Few alternative on fish and seafood.
Susanne Kro, 7-night trip

10/10 Exceptional

great
vincent, 13-night trip

10/10 Exceptional

Very nice, quietly located hotel on the edge of Aya Napa. Super breakfast, nice rooms, great pool with plenty of sunbeds and a view of the sea. Small beach and the Bridge of Lovers as well as the centre of Aya Napa are within walking distance. Plenty of parking spaces available, about 40 minutes' drive from Larnaca Airport.
Heinz Ulrich, 9-night trip

10/10 Exceptional

A relatively small but classy establishment. The staff were absolutely charming and wonderful down to the last person. There is a very good gym for both cardio and weight training. I used the spa for a facial and massage and the staff were wonderful and provided a really top notch experience. A very very extensive buffet breakfast, though it is the same options every day, and there are 2 restaurants for dinner, with lots of very high end fine dining options within a short distance. I found my whole experience there relaxing and pleasant.
Craig, 6-night trip

10/10 Exceptional

Family Olsson Saltsjöbaden
We are her to get some sun, and we did. Location next to Grecian Bay is great, a nice a cosy common beach with very clear water and possibility to jump from the cliffs. Hotel service was excellent, very friendly and service minded. Gym and spa also great as well as the padel court. We used these facilities frequently. Breakfast great. Really not much to complain about, maybe the big road between hotel and the beach, but diffucult to do anything about. Highly recommended.
Leif, 7-night trip

10/10 Exceptional

So lovin it !
Perfect as always ! Really nice staff always here to help. The Junior Suite room is awesome. Nice pool and facilities, everything is clean and calm. Can wait to come back at Napa Mermaid. See ya ! ✌
1-night trip

10/10 Exceptional

Hotel was really clean and comfortable. Rooms were cleaned properly everyday, environment was clean and beautiful. Also the pool area was nice. Breakfast was fresh and there was alot of choices. Also it was nice you could ask the chef make an omelette etc. Staff was very helpful. Helped us rent an atv and got us taxi to the airport. I would recommend this hotel if you visit Agia Napa.
Joonas, 7-night trip

10/10 Exceptional

Very good hotel
ANTONIS, 1-night trip

10/10 Exceptional

Lovely hotel and service. Lovely location
peter, 4-night trip

10/10 Exceptional

Goof Place to Stay
Very convenient location, steps away from the beach and not far from the center. Walking distance to attractions, such as sculpture park and natural bridge/arch--a dramatic cliff. Staff very friendly. good dinning options, bar with live music on Fri/Sat/Sun evening
Andrzej, 2-night trip

10/10 Exceptional

Excellent hotel. Highly recommend !!
Elizabeth, 1-night trip

10/10 Exceptional

Beautiful hotel with very polite and helpful staff. The room was very comfortable and clean and the pool area was quite and very relaxing. Had a delightful stay and will definitely visit again!
Demetra, 3-night trip

10/10 Exceptional

Properties are clean and spacious, stayed for 7 days and definitely would go back, nice ocean view and breakfast place is fairly good. Employee at the lounge were great, a shout out for Antonio’s who are always very pleasant and helpful.
Marcia, 8-night trip

10/10 Exceptional

Stayed in November while on a roundtrip in Cyprus. Very nice hotel, relaxed atmosphere, staff and facilities. Ended up returning by for some more night by the end of the vacation :)

10/10 Exceptional

Very happy
Clean, excellent service, lovely spa, comfy beds.
eleni, 2-night trip

10/10 Exceptional

Hotelwas beautiful staff helped us with a lovely room upgrade to a junior suite which was perfect for our anniversary
Charalambos, 1-night trip

10/10 Exceptional

Suite was as expected, staff very friendly and professional. Overall good experience.

10/10 Exceptional

We had a great week with wonderful services. Thank you for all the staff.
Grace, 7-night trip

10/10 Exceptional

It was really good, we did upgrade our room and was definitely worth it. Breakfast could be better and a more variety
Ellie, 3-night trip

10/10 Exceptional

A very clean and tidy hotel, conveniently placed a 10 min walk from the hustle and bustle of the town. Clean beach within 2 mins. Very nice outside seating areas which were great for meeting up with the rest of my group. Staff were attentive but not overly so and the breakfast buffet was exceptional. Special thanks to the concierge who went above and beyond and was also very entertaining.
Mark, 7-night trip

General property information

Travelers Say
"Extremely friendly staff, spotless, service great, excellent quality measures, suite fantastic, dinner was delicious... well done to the chef."
Reasons to Book
Property Cleanliness & Property Cleanliness
Check-In Time
2:00 PM
Check-Out Time
12:00 PM