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Hotel Parque Tropical

4.0 star property
Family-friendly hotel with outdoor pool, near Yumbo Shopping Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Parque Tropical

View from property
Aerial view
Property entrance
Desk, bed sheets
Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Pool
  • Gym
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Children's pool
  • Pool bar
  • Terrace
  • 24-hour front desk
  • Garden
  • Car rentals on site
For families
  • Children's pool
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Double Room (2 adults)

Desk, bed sheets

Standard Double Room (2 adults)

Highlights

Furnished balcony
LED TV
Sofa bed
Hair dryer
Bidet
Private bathroom
Champagne service
Desk
  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room (2 adults + 1 child)

Desk, bed sheets

Standard Double Room (2 adults + 1 child)

Highlights

Furnished balcony
Free cribs/infant beds
LED TV
Hair dryer
Bidet
Private bathroom
Champagne service
Desk
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Single Use

Desk, bed sheets

Double Room Single Use

Highlights

Furnished balcony
LED TV
Hair dryer
Bidet
Private bathroom
Champagne service
Desk
Wardrobe or closet
  • 484 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for Standard Double Room (3 adults)

Desk, bed sheets

Standard Double Room (3 adults)

Highlights

Furnished balcony
LED TV
Hair dryer
Bidet
Private bathroom
Champagne service
Desk
Wardrobe or closet
  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Room (2 adults + 2 children)

Desk, bed sheets

Standard Room (2 adults + 2 children)

Highlights

Furnished balcony
Free cribs/infant beds
LED TV
Hair dryer
Bidet
Private bathroom
Champagne service
Desk
  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room (1 Adult + 1 child)

Desk, bed sheets

Double Room (1 Adult + 1 child)

Highlights

Furnished balcony
Free cribs/infant beds
LED TV
Hair dryer
Bidet
Private bathroom
Champagne service
Desk
  • 484 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Avenida de Italia, 1, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100

What's nearby

  • English Beach - 9 min walk - 0.7 km
  • Las Burras Beach - 11 min walk - 1.0 km
  • San Agustin Beach - 4 min drive - 2.3 km
  • Yumbo Shopping Center - 4 min drive - 2.2 km
  • Maspalomas Dunes - 6 min drive - 3.6 km

Getting around

  • Gran Canaria Airport (LPA) - 25 min drive

Restaurants

  • ‪Ciao Ciao Heladería Italiana - ‬16 min walk
  • ‪Restaurante Munich III - ‬15 min walk
  • ‪Las Piramides - ‬10 min walk
  • ‪O Canastro Gallego - ‬15 min walk
  • ‪Il Ponte Vecchio II - ‬3 min walk

About this property

Hotel Parque Tropical

At Hotel Parque Tropical, you'll be within a 10-minute drive of Yumbo Shopping Center and San Agustin Beach. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this eco-certified hotel include a poolside bar, a fitness center, and an outdoor tennis court. Fellow travelers say great things about the helpful staff.

Languages

Dutch, English, French, German, Italian, Spanish

At a glance

Hotel size

  • 220 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: noon; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict dress code in the restaurant.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Pets

  • Pets allowed (dogs only, up to 15 lbs per pet)*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas

Parking

  • Free offsite parking nearby
  • Street parking available

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Free reception
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Mini golf
  • Playground

What to do

  • Tennis
  • Archery
  • Mini golf
  • Pool table
  • Beach nearby
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Wildlife drive nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 5 buildings/towers
  • Built in 1971
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Outdoor tennis court
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • 26-inch LED TV
  • Satellite TV channels

Home comfort

  • Slippers

Sleep well

  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Phone

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe (surcharge)
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

Onsite venue - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Bar jardin - This poolside bar specializes in international cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guestrooms can be used for EUR 2.50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 7:00 PM

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Parque Tropical
Hotel Parque Tropical San Bartolome de Tirajana
Parque Tropical
Parque Tropical San Bartolome de Tirajana

Frequently asked questions

Does Hotel Parque Tropical offer free cancellation for a full refund?
Yes, Hotel Parque Tropical does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Parque Tropical?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hotel Parque Tropical?
Yes, dogs are welcome, with a maximum weight of 15 lbs per pet. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hotel Parque Tropical?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Hotel Parque Tropical?
Check-in start time: noon; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Hotel Parque Tropical and nearby?
Have fun with onsite activities such as archery, and improve your game on the tennis courts. Additional recreation nearby includes game drives. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
Are there restaurants at or near Hotel Parque Tropical?
Yes, there's an onsite restaurant that offers alfresco dining, international cuisine, and garden views.
Does Hotel Parque Tropical have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hotel Parque Tropical like?
Hotel Parque Tropical is located near Las Palmas Beaches in Playa del Ingles, a short 12-minute walk from Kasbah Shopping Center and 9 minutes' walk from English Beach.

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

A beautiful hotel and grounds with very friendly and helpful staff. The grounds and pool are superb and the hotel is a very short walk from both the beach and the local busses.
James, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Douglas, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Beautifull tropical garden hotel
The hotel is very welcoming, warm and lovely. The gardens are very tranquil , beautifull and relaxing. The staff are very helpfully and very curteous. Staff at every stage from reception to the dinning stage look after you. The rooms are simply great with great view, luckily we had views both of the sea and mountains with a balcony. The location is right on the seafront with all restaurants, superstores , all facilities nearby. The hotel lites up to a magical beautifull gardens with live entertaining music. We felt very welcomed and were looked after very dearly. The breakfast and dinner buffet were simply great with different varieties daily. We would recommend this hotel as it’s a very pleasant stay. Hotel is very clean and full of lovely staff.
AMISH, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay
great hotel in good location, near beach, local transport, taxis. Nice rooms, spotlessly clean every where, good food and excellent staff.
Graham, 7-night romance trip
Verified Hotels.com guest review

8/10 Very Good

A very enjoyable stay
This is a very well run hotel. When we arrived we were allocated room 310 with two single beds (we had requested a double). The room overlooked the road, which could be noisy. We were told upon check in that we could move to a terrace room the following day, and we took this option. We were so glad we did, this room 118, was on the ground floor just near the pool, and had a terrace where we could catch the evening sunshine. A far superior room than 310, with a massive double bed and super power shower. It also afforded easy access to the exit to the promenade. We had also taken the half board option, as the add on was cheap. They run three sittings, 6pm to 7, 7 to 8 and 8 to 9. We took the 8 to 9pm option, which appeared to be the least popular, but was great for us as it meant there was no rush to get ready in the evening. The food was great, with a varied theme each night. Overall the staff here are very friendly (reception were a efficient but not a little grumpy). The evening show is OK if a little short. Drinks prices are competitive with outside the hotel. It is worth taking a jumper or jacket in early March as can get quite cool in the evenings with a moderate breeze. The hotel rooms and grounds are kept very clean. The grounds are very pleasant with plants from different places around the world. Overall we would stay again, but are not in the habit of going back to the same hotel / resort twice.
John, 7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

7-night trip
Verified Expedia guest review

10/10 Exceptional

Lovely hotel
Lovely hotel with beautiful gardens and pool area. Very comfortable outdoor furniture throughout the hotel and on indivudual balconies. Very good restaurant and choice of food. The staff were very hgelpful Bd professional. I would definately return.
Yolande, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

The gardens were lovely. Well landscaped and immaculately kept. The bathroom needed serious updating.
10-night romance trip
Verified Expedia guest review

10/10 Exceptional

stunning hotel
We had a great time in this amazing hotel! I would recommend it to everyone as it is different from the stereotype of big tourist hotel. We had a great time!
Stefan, 8-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Special hotel environment and lovely staff.
Special environment, very ovely staff who cares about their hotel and the customers’ happiness It’s a wonderful experience for my family.
Qu, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean, tastefully decorated, large rooms. Full range of amenities and excellent breakfast buffet. Staff very friendly and helpful. FYI, very tiny parking lot, but street spots readily available for low rates.
Ken, 5-night trip
Verified Expedia guest review

8/10 Very Good

Great hotel at a reasonable price
A lovely hotel, at a very reasonable price. Staff were very knowledgeable and fluent in multiple languages. A great restaurant serving excellent breakfast and dinner buffets, and a great pool. Only downsides were the room we reserved was for 2 singles and 1 sofa bed, but we arrived to 1 double bed and 1 sofa bed. Not the end of the world, and to the credit of the staff, they did say we could move to another room if we came to reception after breakfast the next morning, but considering we were three friends on a weekend away, we couldn't quite muster the energy to get up at 10am to move rooms. My main qualm was with the sunbeds at the pool. It was almost impossible to find a bed after 11am, they all had towels on yet only about half of the people were actually in or around the pool. There was a group of six beds that I didn't see used once for over 3 hours, yet towels were there keeping them on hold. My advice would be to at least have a sign telling guests that beds not to reserve or put beds on hold, or ideally to have a member on staff on duty around the pool. But otherwise we really enjoyed our stay, and would definitely consider coming back here should I return to that part of the island.
G, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly hotel
Really friendly staff make the difference here
Verified Hotels.com guest review

8/10 Very Good

Excellent Hotel with Tropical Garden
My family stayed for five nights (In Feb). I am pleased that we chose this Hotel to stay. Hotel is very close to beach and my kids enjoyed the Tropical Garden. The hotel setting was beautiful and the food was delicious.
VJ, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Arrived 6th Feb and the hotel was full. We were allocated a room at the front of the hotel overlooking a road, however the reception staff said this would be for one night if we wanted to move to a room overlooking the pool and gardens. Which we did. The rooms were large and decorated in a pleasing traditional style. The dining room cannot hold everyone at once hence you have to chose a sitting. there were three, 6,7 and 8. Any entertainers play in the one bar the hotel has which is outside around the pool. The entertainment was of a very high standard. Because it is outside and February, it did get quite cold on some occasions. Bar prices were very competitive compared with nearby establishments. to sum up we spent a fabulous two weeks in mostly strong sunshine in a fabulous hotel with great staff and used the buses to go to other resorts on the island. Highly recommended.
isabel, 14-night romance trip
Verified Expedia guest review

10/10 Exceptional

An Oasis within the concrete of Maspolomas
We stayed for five nights having stopped for four nights in the mountains and were extremely pleased that we chose this Hotel. The staff, gardens, food, facilities, entertainment and above all prices are all of are really good standard and we would definitely return. We are not big fans of buffets for Dinner but the quality, variety, presentation and service are exceptional with quality wine being available from Euro 12. One major factor for Brits to be aware of is that Hotel Tropical is geared very much towards the older German holiday market which has both its advantages and disadvantages. Also we had a hire car and the Hotel does not have any parking and whilst limited free on street parking is available, be prepared to pay Euro 3 per day. Overall - a great Gran Canaria hotel with the standards found on a Cruise Ship!
David, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great location for the beach and lovely calm environment in the gardens. Staff all very attentive and hard working. Exceptionally comfortable beds.
2-night trip
Verified Ebookers guest review

10/10 Exceptional

Friendly hotel beautiful central gardens
First night we slept in a creaky four poster double bed, (didn't sleep well.) Moved to another room with silent beds for the remaining nights. Only other minor complaint was the faint smell of people smoking, wafting up to our room from the gardens in the evening.
Glen, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

All was great !
I recommended anybody to choose this hotel for their trip. As a muslim religion, they try to make us the best service as much as they can especially in breakfast and dinner time. Soo glad for their action and personality of their staffs :)
Verified Hotels.com guest review

8/10 Very Good

Very comfortable hotel with lovely gardens
We were very happy with most things at the Parque Tropical. We moved our room after the first night as the first one looked over the road and was noisy. No problem at all to change for Bonnie at the front desk to change it for one overlooking the pool which was spacious and very comfortable. The restaurant is excellent serves up a lovely breakfast and supper buffet. The staff are exceptional - helpful, friendly and ever smiling. We loved the way Juan Carlos the food and beverage manager carefully monitored all aspects of the restaurant and did a great meet and greet job!
Verified Expedia guest review

10/10 Exceptional

Fantastic Hotel,close to beach
Very impressed with every aspect of our stay. Reception staff were very friendly and helpful. Our room was spotlessly clean throughout our stay. The food was delicious with a variety of hot and cold dishes every day. The desserts were divine. We learnt some basic Spanish phrases before we traveled, and this was greatly appreciated by the staff, who in turn would practice their English with us, and also taught us a few more Spanish phrases. Complimentary slippers in the room and well stocked toiletries. Safe can be hired for 2 euros a day. there was also beach towel and bathrobe hire, which we didn't use. Fridge in room was useful, although in the heat milk only stayed fresh for 2 days. Bed was huge and very comfortable.Quilt was far too warm for us so we used the extra blankets provided instead. The hotel garden was well maintained and a pleasant atmosphere. The bar and evening entertainment were very good with a variety of acts, mainly English or multi lingual The hotel is mainly occupied by German guests,but we were never made to feel inferior and all the staff were very welcoming. We only used the pool once, as preferred the beach,but it was warm, although the sunbeds don't get full sun all day
Verified Expedia guest review

10/10 Exceptional

very nice.But over run with Germans.Everything right down to brochures and TV.No chance with sunbeds, had to compete in dining room etc.They were very arrogant and quite rude. When i go to Spain i expect to feel im in Spain not Germany....
Verified Expedia guest review

6/10 Good

You have been warned !
This is a very pleasant hotel conveniently situated near to the beach. However not all rooms have air conditioning.The one I stayed in did not have and for that reason I would not stay there again.It was very unpleasant ! When booking it is not possible to tell if the room has air conditioning as no mention is made of this. I thought it was a reasonable assumption that a hotel in Gran Canaria which is hot all year round would have this facility .
Verified Hotels.com guest review

10/10 Exceptional

Fantastic place to stay
From the minute we arrived to the minute we left, we had a fantastic time. The hotel itself is set in beautiful surroundings, with the photos not emphasising how wonderful and tropical it really is. The breakfast buffet had an excellent range, with friendly and helpful staff. This perhaps isn't the place to choose thought if you have a young family as it's a very quite resort.
Verified Expedia guest review

10/10 Exceptional

parque tropical
Beach relax lounge chill met these needs
Verified Hotels.com guest review