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Hotel Puerta América

5.0 star property
Explore art deco design with modern flair while enjoying an outdoor pool surrounded by garden landscapes.

Choose dates to view prices

your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Puerta América

Sun-drenched outdoor seating area with modern furniture and lush greenery, perfect for relaxation and dining. | Hotel Puerta América
Modern lobby with sleek white furniture, large windows, and a minimalist design. | Hotel Puerta América
Sleek bar setup with a shaker, ice bucket, and champagne, perfect for a sophisticated evening. | Hotel Puerta América
Idyllic backyard with a tranquil pool, surrounded by lush greenery and a charming waterfall feature. Perfect for relaxation and outdoor gatherings. | Hotel Puerta América
Modern reception area with sleek furniture, a woman working at the desk, and vibrant orchids in black vases. | Hotel Puerta América
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Parking available
  • Air conditioning
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Nightclub
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Garden
  • Terrace
The current price is $147
includes taxes & fees
$134 per night
Feb 16 - Feb 17

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Zaha Hadid Space Club

In-room safe, desk, blackout drapes, soundproofing

Zaha Hadid Space Club

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
Bathrobes
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, blackout drapes, soundproofing

Deluxe Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Pillow menu
Blackout drapes/curtains
Shower/tub combination
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, soundproofing

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 484 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | City view

Executive Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Smart TV
Pillow menu
Blackout drapes/curtains
  • 645 sq ft
  • Sleeps 3
  • 1 Double Bed

Similar properties

Terrace/patio

Barceló Imagine

Pool
Parking available
Free WiFi
Restaurant
9.6 out of 10, Exceptional, (1004)
The price is $140
includes taxes & fees
$127 per night
Feb 16 - Feb 17
Barceló Imagine
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About the neighborhood

Map
Avenida de America, 41 or, Corazón de María,10, Madrid, Madrid, 28002

What's nearby

  • WiZink Center - 4 min drive
  • Santiago Bernabéu Stadium - 5 min drive
  • Puerta de Alcalá - 5 min drive
  • Gran Via - 6 min drive
  • El Retiro Park - 7 min drive

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 11 min drive
  • Madrid Recoletos Station - 5 min drive
  • Madrid Chamartín Station - 7 min drive
  • Nuevos Ministerios Station - 30 min walk
  • Cartagena Station - 3 min walk
  • Prosperidad Station - 10 min walk
  • Avenida de America Station - 10 min walk

Restaurants

  • ‪La Taberna del Cardenal - ‬4 min walk
  • ‪Skynight - ‬1 min walk
  • ‪Peggy Sue's - ‬5 min walk
  • ‪Casa Jorge - ‬7 min walk
  • ‪Rías Bajas Restaurante - ‬4 min walk

About this property

Hotel Puerta América

Placing you just a 5-minute drive from Santiago Bernabéu Stadium, Hotel Puerta América features a nightclub and a rooftop terrace. Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at The Observatory, which serves dinner and is one of 2 restaurants. Other highlights at this luxurious hotel include 2 bars/lounges, a poolside bar, and a fitness center. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Cartagena Station is 3 minutes and Prosperidad Station is 10 minutes.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 315 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 30.00 per day)
    • Onsite extended parking (EUR 30.00 per night)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–10:30 AM on weekdays and 7:30 AM–11:00 AM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

Working away

  • Business center
  • 5 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2005
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Fitness center
  • Seasonal outdoor pool
  • Nightclub
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Observatory - This fine-dining restaurant serves dinner only. Reservations are required.
Karrara Terrace - This restaurant serves breakfast, lunch, and dinner. Reservations are required. Open daily.
Lobby Bistro - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 50 per accommodation, per day

Optional extras

  • Dial-up internet access is available in guestrooms for an extra charge
  • Buffet breakfast is offered for an extra charge of approximately EUR 30 for adults and EUR 12.50 for children
  • Housekeeping is offered for an extra charge

Renovations and closures

The following facilities or services will be unavailable from January 30 2025 to April 30 2025 (dates subject to change):
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from September 20 to June 15:
  • Swimming pool

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 60.0 per night

Parking

  • Self parking costs EUR 30.00 per day
  • Extended parking costs EUR 30.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from noon to 7:00 PM
  • The seasonal pool is open from June 18 to October 02
  • Children under 18 years old are not allowed in the fitness facility without adult supervision

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Hotel Silken Puerta
Hotel Silken Puerta America
Puerta America
Silken Puerta
Silken Puerta America
Silken Puerta America Madrid
Hotel Silken Puerta America Madrid
Hotel Puerta America Madrid
Puerta America Madrid
Hotel Puerta América Madrid
Puerta América Madrid
Puerta América
Hotel Puerta America
Silken Puerta America Hotel Madrid
Silken Puerta America Hotel
Hotel Puerta América
Hotel Puerta América Hotel
Hotel Puerta América Madrid
Hotel Puerta América Hotel Madrid

Frequently asked questions

Does Hotel Puerta América offer free cancellation for a full refund?

Yes, Hotel Puerta América does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Puerta América?

Yes, there's a seasonal outdoor pool. Guests have pool access from noon to 7:00 PM.

Are pets allowed at Hotel Puerta América?

Sorry, pets aren't allowed.

Is parking offered on site at Hotel Puerta América?

Yes. Self parking costs EUR 30.00 per day. Extended parking costs EUR 30.00 per night.

What are the check-in and check-out times at Hotel Puerta América?

You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Hotel Puerta América?

No, this hotel doesn't have a casino, but Casino de Madrid (7-min drive) and Casino Gran Via (7-min drive) are both nearby.

What is there to do at Hotel Puerta América and nearby?

Hotel Puerta América has 2 bars, a nightclub, and a seasonal outdoor pool, as well as a fitness center and a garden.

Are there restaurants at or near Hotel Puerta América?

Yes, there are 2 onsite restaurants. One of the dining venues will be unavailable from January 30 2025 to April 30 2025 (dates subject to change).

What's the area around Hotel Puerta América like?

Hotel Puerta América is a short 3-minute walk from Cartagena Station and 17 minutes' walk from National Auditorium of Music.

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Our new go-to hotel in Madrid
It was our first time at Hotel Puerta de America and we loved it! We enjoyed grabbing a meal and drinks with friends on the rooftop. We also appreciated the excellence of the housekeeping staff. Every day, we would come back to a room that was immaculately clean and stocked with fresh towels & bathroom amenities. The bed was also spacious and super comfy. We’ll definitely be back!
Shakira, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Modern and near Metro
We have a great week at the hotel, was beautiful and with close access to the metro. Employees were friendly and assisted at all times, buffet area was great and my family enjoy the hotel. Definitely would comeback back on another trip to Madrid, is not in the center but the are is perfect and have good restaurants near. Raul from Puerto Rico 🇵🇷 Quality Properties PR
Raul, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Alberto, 3-night trip
Verified Hotels.com guest review

6/10 Good

Dont let them book you the Star Wars floor
They put us on a floor called Star Wars. The room was so bare it was like staying in a YMCA. My wife booked this as a treat as she stayed there in the summer and said it was a luxurious hotel. The rest of the hotel was luxurious. Our room definitely wasn’t.
Paula, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pawan, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Mr Charles, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Quiet and close to airport
feng, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Thoroughly enjoyed staying at the hotel, room was super comfy and well laid out. Would have been nice to visit the top floor but it was closed during our stay. Short walk to metro station made it easy to get in to the centre.
nic, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel rooms are so nice every floor has a different concept
Octavio, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Every thing was great
Jose, 2-night trip
Verified Expedia guest review

10/10 Exceptional

No airport shuttle
Beautiful rooms. We were on the 11th floor. Buffet breakfast is really impressive. But it said that there was a airport shuttle and there is none. Taxi was 33€ (fixed price). This hotel is far from everything!! They do have a restaurant on site but if ever i m in Madrid again I wouldn’t stay here just because there isn’t anything close
Lynn, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

A great hotel located near metro station. The room was clean and well designed although was tired in some places, some of the furniture could do with replacing and the carpet too. Excellent staff and very attentive. Breakfast was great too , lots of choices, hot and cold selection, fresh fruit was delicious. I would definitely stay here again and love to experience a room on a different floor as each one is themed different - some very crazy but brilliant designs.
Emma, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Everything about this hotel good nice and clean.
Octavio, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Room design overdone - some people might have problems adjusting to it. Quiet room . Comfortable bed.
Sunil, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

A great stay !
Receptionist was friendly. Lovely hotel both in and out - great concept for each floor ! Would've been nice the pool was open as it was still hot. View was amazing, food delicious and server was soo lovely as we were the only two ladies left towards end of closing
Grace, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff and very welcoming.
Jordon, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Rachel, 1-night trip
Verified Expedia guest review

8/10 Very Good

A very modern hotel renowned for the architecture. Unusual settings of each room. Electric curtains, open shower. The facilities in the room were good but lacking in the basics. There is no coffee/ tea station in the room. To turn the curtains on or off, one had to go to the room entrance door. Wish it was near the bedside. There were no electric points next to the bedside..
Mayur, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

A fantastic hotel, well located and with Friendly & helpful staff. Highly recommend.
Daniel Adam Horan, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nice staff
Hourvash, 4-night family trip
Verified Expedia guest review

8/10 Very Good

Average hotel
Hotel rooms are a little bit old.. or maybe it was only my room as every floor plant is different. I like the location for going to the airport easily but staying close to Madrid centro
isabel, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Property was pretty good. The rooms that were given to us the carpets had stains all over the place.
Amir, 1-night romance trip
Verified Expedia guest review

6/10 Good

Excellent staff -- professional and courteous. Rooms and facility were cutting edge but are now a bit tired and in need of some maintenance or updates. Pool is a nice feature. Location is quite good. Nice walk to many restaurants or to public transport on metro. Street parking available nearby.
Jeffrey, 3-night business trip
Verified Expedia guest review

8/10 Very Good

Close to Metro. Did not have the room upgrade I am expecting
Carl Jack, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel is amazing and easy to get around with metro
William, 2-night family trip
Verified Expedia guest review