Al. 29 Listopada 189, Kraków, Lesser Poland, 31-241
What's nearby
Galeria Krakówska - 6 min drive - 4.6 km
Royal Road - 8 min drive - 5.1 km
Main Market Square - 9 min drive - 5.8 km
St. Mary's Basilica - 9 min drive - 5.9 km
Wawel Castle - 11 min drive - 7.6 km
Getting around
John Paul II - Balice Airport (KRK) - 28 min drive
Turowicza Station - 14 min drive
Kraków Główny Station - 14 min drive
Kraków Łobzów Station - 17 min drive
Airport shuttle (surcharge)
Restaurants
Hallo Pizza. Pizzeria - 4 min drive
Chochla Bar - 5 min drive
Biesiada z "Hudym" smalcem - 3 min drive
Carl & Bart - 11 min walk
Opolska Bistro - 4 min drive
About this property
WM Hotel System
When you stay at WM Hotel System, you'll be within a 10-minute drive of Royal Road and Main Market Square. For a bite to eat, guests can check out Restauracja, which serves Eastern European cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge and a terrace. Fellow travelers say good things about the overall property condition.
Languages
English, German, Polish, Russian
At a glance
Hotel size
162 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in time starts at 2:00 PM
Express check-in/out available
Early check-in subject to availability
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (1 total)
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite RV/bus/truck parking (fees apply)
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2002
Safe-deposit box at front desk
Terrace
Television in common areas
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
LCD television
Premium satellite channels
Home comfort
Heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Housekeeping (on request)
In-room safe
Connecting/adjoining rooms available
Special features
Dining
Restauracja - This restaurant specializes in Eastern European cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately PLN 40 per person
Airport shuttle service is offered for an extra charge of PLN 100 per vehicle (one-way)
Early check-in can be arranged for an extra charge of PLN 50 (subject to availability)
Late check-out can be arranged for an extra charge of PLN 50 (subject to availability)
Safes in guestrooms can be used for an extra charge
Children & extra beds
Rollaway beds are available for an additional charge
Parking
RV/bus/truck parking is available for an extra charge
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
WM Hotel System Sp. z o.o.
WM Hotel System Sp. z o.o. Krakow
WM System Sp. z o.o.
WM System Sp. z o.o. Krakow
WM Hotel System Sp. z o.o. Krakow
WM System Sp. z o.o. Krakow
WM System Sp. z o.o.
Hotel WM Hotel System Sp. z o.o. Krakow
Krakow WM Hotel System Sp. z o.o. Hotel
Hotel WM Hotel System Sp. z o.o.
Wm System Sp Z O O Krakow
WM Hotel System Hotel
WM Hotel System Kraków
WM Hotel System Sp. z o.o.
WM Hotel System Hotel Kraków
Frequently asked questions
Does WM Hotel System offer free cancellation for a full refund?
Yes, WM Hotel System does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at WM Hotel System?
Yes, pets are welcome, with a limit of 1 total.
Is airport shuttle service offered by WM Hotel System?
Yes, an airport shuttle is available. The charge is PLN 100 per vehicle one-way.
What are the check-in and check-out times at WM Hotel System?
You can check in starting at 2:00 PM. There's a charge of PLN 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of PLN 50 (subject to availability). Express check-in and check-out are available.
Are there restaurants at or near WM Hotel System?
Yes, Restauracja offers Eastern European cuisine.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.6/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Jun 21, 2022
Easy check-in. Plenty of parking.
John
John, 1-night trip
Verified Expedia guest review
6/10 Good
May 2, 2022
My family stayed at your hotel previously. There was no charge for parking last month. This stay resulted in an unexpected parking charge of $15 for two nights. I am displeased and request a discount if there is to be another stay at your hotel.
NM
Fred
Fred, 2-night family trip
Verified Expedia guest review
8/10 Very Good
May 1, 2022
ANGELIKI
ANGELIKI, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2021
Perfect staying.
Very amazing..
SONMEZ
SONMEZ, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 30, 2021
The restaurant was only open very limited time could not get a meal after 6pm very latest and bar the same
Brian
Brian, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2019
Cheap win
For the price of this hotel it's a win win win. It has a nice pool, a nice sauna, you can skip the restaurant inside (food was above average in price and below average in flavor). There's parking and you're close to downtown, just uber it's super cheap.
Kristina
Kristina, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 6, 2019
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2019
great staff, great reception staff, especially olga
Verified traveler
3-night trip with friends
Verified Expedia guest review
8/10 Very Good
Apr 26, 2019
Emma
Emma, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Dec 9, 2018
Bed and shower were great staff were lovely too, breakfast was fresh every morning
Verified traveler
3-night trip
Verified Expedia guest review
4/10 Fair
Oct 19, 2018
Too far not worth it .
The hotel is too far
Jennifer
Jennifer, 3-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 14, 2018
The staff are so unfriendly and never smile
Not a nice hotel very far from from the hotel always had to get a taxi and no other facilities near by like shops or places to go
moira
moira, 3-night trip
Verified Expedia guest review
6/10 Good
Sep 4, 2018
Great Stay
the hotel was great in every way for our needs, the only 2 down sides was it seemed to cater for Germans, we were the only English people the whole time there, and also the room we had was very noisy as the hotel was right next to a main road and out room faced this road but as we did so much during the day we did sleep well, just woke up a bit earlier than we wanted
Verified traveler
5-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 3, 2018
value for money
Clean, very big spacious rooms. Little bit out of the centre but taxi is not expensive. Negative TV in room are to small.
Joseph mario
Joseph mario, 4-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Jun 13, 2018
Enjoyable stay.
This is an ideal hotel to stay in as a base for going out sightseeing and visiting places like Auschwitz and Wieliczka salt mine. Staff were very helpful. The restaurant with extremely good value and good traditional Polish food. The breakfast with substantial with a wide selection of meats cheese cereals yoghurt etc. The hotel has secure underground parking .what's on the main road into Krakow so easy transport links.
Steve
Steve, 3-night romance trip
Verified Hotels.com guest review
8/10 Very Good
May 28, 2018
Good hotel overall, clean with good services.
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
May 8, 2018
Andrej
Verified Hotels.com guest review
8/10 Very Good
May 1, 2018
Good value
The hotel was within a reasonable commute to the centre of Krakow, it had satisfactory amenities on site with very pleasant staff.
Lee
Lee, 3-night trip
Verified Expedia guest review
8/10 Very Good
Nov 9, 2017
Good not great
The good:
Room and hotel was clean
Room was big
Staff very good and helpful
The bad:
Limited choice on menu and a lot of things they did not even have.
Could not buy any sugar free drinks all out of stock (not everyone wants to fill themselves with processed sugar) Was even same in vending machine.
Gym and bar had strange opening times as was closed during the day.
No food at all after 11pm which is bad.
Internet not so reliable
The ugly:
The weird pool guy that works there
Mathew
Mathew, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 31, 2017
Nice simple and clean hotel
couldnt have asked for a better place to stay for our first trip to Poland, the staff were friendly and helpful, the rooms were clean and the food was great! Very simple but all we needed was a comfortable and warm room to sleep in! Unfortunately we didn’t get to use the pool as we were so tired from exploring the city but it looked great and also very clean! Only 10 minutes out of the city with regular buses across the way next to a small market and taxis were easy to get hold of and not expensive! Highly recommend this is you are looking for a base to explore the city
the marshalls
the marshalls , 3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 29, 2017
Nice hotel pleasant staff
The hotel itself is about 10-15 minutes outside of Krakow but there is an excellent taxi service which is cheap too. Approx £6-£8 into the centre of Krakow. Staff are very pleasant and will do anything they can to assist you. Rooms basic but clean and clean towels provided daily. Only sorry did not have time to try the pool as only open at night. Overall good value for money
Sonya
Sonya, 4-night trip
Verified Expedia guest review
8/10 Very Good
Sep 14, 2017
Nice budget class hotel. Very good location, not far from city center.
Room furnished very simply, no posh furniture. Which is good if you only staying for a sleep.
There is free wi-fi, sauna and pool.
Verified traveler
1-night trip
Verified Expedia guest review
6/10 Good
Aug 8, 2017
You get what you pay for
Overall the hotel public areas are cleanish but the hotel guests rooms could do with a deep clean. Dust on headboard and dressing table. Stale water left in kettle from previous guests and the final nail dirty floor in the bathroom.
On the upside the pool area was supervised and clean towels provided.
sarah
sarah, 3-night trip
Verified Expedia guest review
8/10 Very Good
Aug 4, 2017
Overall, a good experience & i would recommend the hotel. Food in the restaurant was good and reasonably priced as was the breakfast.
We went when the weather was cool so the absence of air conditioning wasnt too troublesome- but if you are visiting in summer then it may be a problem.
Having to keep the windows open in the night meant that loud traffic noises often woke you.
The reason i recommend the hotel is the rooms are big and spacious, clean and neat & service at the hotel is great. The staff were helpful and kind ( i was travelling with elderly parents) . I would stay here again, noise and all, if i go back to Krakow
selmona
selmona, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 28, 2017
it was a bit far from city 10 minute taxi ride In a suburban area