Columbus Zoo and Aquarium - 17 min drive - 14.3 km
Getting around
John Glenn Columbus Intl. Airport (CMH) - 19 min drive
Restaurants
Texas Roadhouse - 4 min walk
Chick-fil-A - 19 min walk
The Cheesecake Factory - 10 min walk
Twin Peaks - 4 min walk
Brio Italian Grille - 12 min walk
About this property
Hilton Garden Inn Columbus/Polaris
At Hilton Garden Inn Columbus/Polaris, you'll be within a 15-minute drive of Ohio State University and Easton Town Center. You can visit the 24-hour fitness center for a workout or unwind with a drink at the bar/lounge. An indoor pool and a snack bar/deli are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
118 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Parking
Free uncovered onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bar/lounge
Shared microwave
Snack bar/deli
Working away
3 meeting rooms
Conference space (1755 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2005
ATM/banking
Safe-deposit box at front desk
Fireplace in lobby
Television in common areas
24-hour fitness center
An indoor pool
Vegan dining options
Vegetarian dining options
Comprehensive food waste policy
Banquet hall
Outdoor furniture
Accessibility
Wheelchair accessible
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Handrails in stairways
Closed captioned TV
Visual fire alarm
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
43-inch flat-screen TV
Premium digital channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Housekeeping (on request)
Connecting/adjoining rooms available
Recycling
Water-efficient showers only
Fees & policies
Refundable deposits
Deposit: USD 100.00 per accommodation, per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Administrative fee: USD 50.00 per accommodation, per night
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5.00 to 14.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
This property is undergoing renovations from March 1 2023 to December 31 2024 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
Indoor pool
Spa tub
The following facilities are closed on Sunday and Monday:
Indoor pool
Spa tub
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Pool, spa, & gym (if applicable)
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Onsite parties or group events are strictly prohibited.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Hilton Garden Inn Columbus/Polaris
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Hilton Garden Inn Columbus/Polaris Ohio
Hilton Garden Inn Polaris
Hilton Garden Columbus Polaris
Hilton Garden Inn Columbus/Polaris Hotel
Hilton Garden Inn Columbus/Polaris Columbus
Hilton Garden Inn Columbus/Polaris Hotel Columbus
Frequently asked questions
Does Hilton Garden Inn Columbus/Polaris offer free cancellation for a full refund?
Yes, Hilton Garden Inn Columbus/Polaris does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Garden Inn Columbus/Polaris?
Yes, there's an indoor pool.
Are pets allowed at Hilton Garden Inn Columbus/Polaris?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 125 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Garden Inn Columbus/Polaris?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hilton Garden Inn Columbus/Polaris?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Hilton Garden Inn Columbus/Polaris and nearby?
Hilton Garden Inn Columbus/Polaris has an indoor pool and a 24-hour fitness center.
What's the area around Hilton Garden Inn Columbus/Polaris like?
Hilton Garden Inn Columbus/Polaris is in Polaris, a short 10-minute walk from Polaris Fashion Place and 6 minutes' walk from Magic Mountain Fun Center.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.0/10
Amenities
8.6/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
Oct 12, 2024
Rachel
Rachel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Mariann
Mariann, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Sep 24, 2024
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 6, 2024
We actually really liked this hotel! It was super clean, the room was a nice size, and it was quiet! Our only complaint was the breakfast, the restaurant part was kinda pricey and we didn’t get what we asked for when it came out.
Alaina
Alaina, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
Nathan
Nathan, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
Matthew
Matthew, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 29, 2024
The hotel was very nice overall. Was able to hear a decent amount of noise from neighboring rooms. Pool was not available when we were there and they did inform us before checking in, but not before arriving at the property.
Bethany
Bethany, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 14, 2024
Pool was closed the whole weekend which was inconvenient especially for the price of the stay. Staff was amazing though.
Jamie
Jamie, 2-night family trip
Verified Expedia guest review
6/10 Good
Jul 9, 2024
Fred
Fred, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 6, 2024
Clean and tidy rooms, great staff that knew the surrounding area. Overall great stay for the night.
Autumn
Autumn, 1-night family trip
Verified Expedia guest review
2/10 Poor
Jul 2, 2024
Tamika
Tamika, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 30, 2024
Fine
KD
KD, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2024
A Clean, affordable, courteous service. It checked all of my boxes
Verified traveler
2-night business trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 23, 2024
All was fine for a short stay but curious if it is now the American hotel normal procedure that the room is not refreshed each day? I would appreciate a response
Antoinette
Antoinette, 2-night business trip
Verified Expedia guest review
10/10 Exceptional
Jun 20, 2024
Mariann
Mariann, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 18, 2024
Nice place near great restaurants and shopping and close enough to Columbus to stay but not have the congestion surrounding downtown traffic. I also met some friendly people at the hotel lobby bar while we watched the local sports.
Michael
Michael, 2-night family trip
Verified Expedia guest review
6/10 Good
Jun 16, 2024
This was supposed to be a handicap accessible room. Did not have a walk in shower. They only provided a seat for you to place in tub. Handicap bar located behind toilet tank? Toilet made noises all night. Sink in bathroom had little room for toiletries. No storage in bathroom. No safe in room. coffee pot only let you brew about a 6 ounce cup which made it very strong. Room purchased through Expedia so they would not give me points for a Hilton member which we were never made aware of. I have stayed at Hiltons before and they were very nice. This place was a disappointment and we were glad we were only there one night. Will look for a different hotel the next time I book. Bathroom in hotel lobby had 2 sinks that didn’t work and two toilets that were out of order. Didn’t even bother to go look at pool or use any other part of hotel.🙁
Elaine
Elaine, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 14, 2024
Rodney
Rodney, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 12, 2024
Ronda
Ronda, 1-night trip
Verified Expedia guest review
6/10 Good
Jun 10, 2024
Mark
Mark, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2024
Clean
Tomeka
Tomeka, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 7, 2024
Thomas
Thomas, 1-night trip
Verified Travelocity guest review
10/10 Exceptional
Jun 1, 2024
Edwin
Edwin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
May 30, 2024
David
David, 1-night family trip
Verified Hotels.com guest review
General property information
Travelers Say
"Room was comfortable and the bedding was very good."