Hôtel Le Relais is a great choice for a stay in Lons. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat.
Languages
Arabic, English, Spanish
At a glance
Hotel size
60 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 2:30 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:30 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets stay free
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Discount at nearby fitness center
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Working away
24-hour business center
4 meeting rooms
Conference center (1076 square feet of space)
Services
24-hour front desk
Luggage storage
Multilingual staff
Facilities
1 building/tower
Terrace
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
Special features
Dining
Onsite venue - This restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.67 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 4.5 to 11 per person
Children & extra beds
Rollaway beds are available for EUR 9.0 per day
Policies
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hôtel Le Relais Lons
Le Relais Lons
Hôtel Relais Lons
Relais Lons
Hôtel Le Relais Lons
Hôtel Le Relais Hotel
Hôtel Le Relais Hotel Lons
Frequently asked questions
Does Hôtel Le Relais offer free cancellation for a full refund?
Yes, Hôtel Le Relais does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hôtel Le Relais?
Yes, pets stay free.
Is parking offered on site at Hôtel Le Relais?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Hôtel Le Relais?
Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is 11:30 AM.
Is there an onsite casino at Hôtel Le Relais?
No, this hotel doesn't have a casino, but Casino Tranchant Pau (4-min drive) is nearby.
What is there to do at Hôtel Le Relais and nearby?
Have fun with activities like hiking, kayaking, and rafting, and practice your swing at the nearby golf course.
Are there restaurants at or near Hôtel Le Relais?
Yes, there's an onsite restaurant that offers alfresco dining and French cuisine.
What's the area around Hôtel Le Relais like?
Hôtel Le Relais is a short 19-minute walk from Hippodrome de Pau and 13 minutes' walk from Piscine Aqualons.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.4/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Very Good
Jun 27, 2024
The hotel rooms need updating. We book an hour before arriving but Hotel.com had not sent it through to the hotel. The receptionist gave us the room and said she would sort it out. Which she did telling us it came through 2 hours after we arrived
Kevin
Kevin, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2022
Colin
Colin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2018
A pleasant and comfortable stay
Travelling to and from UK to Spain we find this a very convenient ovenight stop. A lift to all floors makes access very easy. Having tea/coffe making facilites is a real bonus. The rooms are a good size, the beds are comfortable and the linen is clean and fresh. I personally appreciate a bath however having the shower over the bath can make getting in and out a little hazardous. A hand rail would be a very good solution. The staff are very friendly and helpful. The hotel has good free car parking and it is located in a safe area with local hypermarket and other shops very close. There is a restaurant, a small bar and the breakfast is very good.
Margaret
Margaret, 1-night romance trip
Verified Hotels.com guest review
6/10 Good
Aug 13, 2018
Peter
Peter, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 28, 2017
Quiet location and good value.
We use this hotel as an overnight stop on our way to Spain and back. The room was a little tired but more than adequate. The overbath shower was a little awkward to operate. The staff are very pleasant and efficient. The hotel is very quiet at night and there is a handy supermarket and petrol station very close by. On-site parking is good and the area seems very safe.
Margaret
Margaret, 1-night romance trip
Verified Hotels.com guest review
8/10 Very Good
Feb 27, 2017
Convenient and quiet with good facilities
We travel to Spain quite regularly and this is a great overnight stop at a very reasonable cost. It is easy to find and easy to park in the free car park. The hotel is welcoming, the staff are helpful and the breakfast is very good. The rooms are comfortable and the beds are large. We really appreciate having tea and coffee in the room and having a bath with overhead shower is very welcome. There is a large supermarket very close by and several other shops. We will continue to use this hotel.
Margaret
Verified Hotels.com guest review
8/10 Very Good
Oct 24, 2014
fabrice
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2014
Verified traveler
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2013
Great quality\price
Very friendly, good location, beautiful town.
Michael
Verified Hotels.com guest review
10/10 Exceptional
Jan 27, 2013
It was our first time at a Kyriad hotel and we found that it was beyond our expectations.The hotel was excellent and the staff were exceptional, worthy of a 5* hotel. The room, although not massive, had a large king size double bed and was very clean and comfortable The climate control for heating was easy to use and made the room very warm to return to on a very cold January night. The car parking was on site and included. We shall certainly make this chain of hotels our 1st choice for our journeys to and from Spain to UK.
J Lees
Verified Hotels.com guest review
10/10 Exceptional
Jan 14, 2013
ofelia
Verified Hotels.com guest review
8/10 Very Good
Jul 19, 2012
Good basic hotel at a decent price
A little bit outside the centre of Pau but given the late booking and the fact the city was full of people doing the Etape du Tour I was very happy with the price and quality of hotel. Would definitely stay here again.
Verified traveler
Verified Expedia guest review
8/10 Very Good
Nov 27, 2024
Floreale
Floreale, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 23, 2024
Nuit pour le travail, baignoire avec robinet cassé (impossinle de régler l'eau chaude, donc douche tiède)
Une seule lampe fonctionnait, le chauffages vieux comme le monde fait un bruit d'enfer.
Le drap du lit était taché de trace de pas... les chambres sont mal insonorisées.
Franchement je ne me plains jamais mais plus jamais dans cette hôtel et je deconseille..
Le seul point positif est la boulangerie en face qui est excellente et avec un personnel agréable
Julien
Julien, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 16, 2024
francois
francois, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 24, 2024
Jean-Cyril
Jean-Cyril, 1-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 21, 2024
Nelly
Nelly, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 16, 2024
Guillaume
Guillaume, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
sebastien
sebastien, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Jul 25, 2024
Remi
Remi, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 1, 2024
Fabien
Fabien, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 19, 2024
Super acceuil et service .par contre les chambres sont un peu vieille.