Raffles The Palm is a great choice for your beach stay in Dubai. The outdoor pool and indoor pool provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Matagi, one of 4 restaurants, serves dinner. A poolside bar, a 24-hour fitness center, and a spa tub are other highlights at this luxurious hotel. Fellow travelers love the helpful staff.
Free WiFi (speed of 50+ Mbps) and free wired internet
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Champagne service
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Restaurant dining guide
Special features
Spa
Cinq Mondes has 23 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
Matagi - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Piatti by the Beach - This beachfront restaurant serves brunch, lunch, and dinner. A children's menu is available. Happy hour is offered. Open daily.
Le Jardin - Onsite buffet restaurant. Open daily.
Blüthner Hall - Onsite café. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: AED 20.00 per accommodation, per night
New Year's Eve (31 December) Gala Dinner per adult: AED 2600
New Year's Eve (31 December) Gala Dinner per child: AED 1200 (from 6 to 11 years old)
Optional extras
Buffet breakfast is offered for an extra charge of approximately AED 200 for adults and AED 100 for children
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 6:00 PM
Children under 16 years old are not allowed in the spa without adult supervision
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Raffles The Palm Hotel
Raffles The Palm Dubai
Raffles The Palm Hotel Dubai
Raffles The Palm (Opening October 2021)
Frequently asked questions
Does Raffles The Palm offer free cancellation for a full refund?
Yes, Raffles The Palm does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Raffles The Palm?
Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 8:00 AM to 6:00 PM.
Are pets allowed at Raffles The Palm?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Raffles The Palm?
Yes, there's free self and valet parking. Electric vehicle charging is available.
What are the check-in and check-out times at Raffles The Palm?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Raffles The Palm and nearby?
Raffles The Palm has a private beach, a spa, and an outdoor pool, as well as a 24-hour fitness center, an arcade, and a garden.
Are there restaurants at or near Raffles The Palm?
Yes, there are 4 onsite restaurants, featuring beachfront dining and ocean views.
Does Raffles The Palm have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Raffles The Palm have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Raffles The Palm like?
Raffles The Palm is in Palm Jumeirah, a short 1-minute walk from Palm Islands.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 20, 2025
Jannick
Jannick, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
This was the most amazing experience we have ever had. The staff was so amazing. Henry, Anelka, Rhea, & Ezekiel made our trip such a great pleasure. It was our first time in Dubai and they helped us with making all reservations and our trip just a blast. We celebrated our daughter’s 3rd bday and they made it so special for us. The raffles is underrated not enough reviews you need to really go here and experience you won’t be disappointed one bit. If I could rate this hotel I would do a 15/10. The location is also so perfect located toward the end of the palms it’s away from all the traffic and chaos. We will definitely go back again.
Thank you so much for this amazing experience.
Harsimran
Harsimran, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Rosie
Rosie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 2, 2024
Weekend away
Fantastic hotel with a warm friendly atmosphere. Delicious food and great dining options. Set on the beach and with a large pool, it was ideal for our weekend away to recharge.
Amy
Amy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Baiju
Baiju, 5-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 31, 2024
nataliia
nataliia, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 27, 2024
My recent stay at this luxurious hotel on the Palm was truly unforgettable. The impeccable service and attention to detail were evident throughout my entire experience. From the moment I arrived, I was greeted with warmth and professionalism, making me feel instantly welcome. The luxurious accommodations and breathtaking views exceeded all expectations. I highly recommend this exceptional hotel for an unforgettable getaway.
Souvik
Souvik, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 21, 2024
Fnu
Fnu, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 13, 2024
The hotel is new, the view is good, and the price/performance ratio is good。
Tak Yuen
Tak Yuen, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Very nice rooms and property!
Leo
Leo, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 12, 2024
Jeffrey
Jeffrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Hine
Hine, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 2, 2024
Gordon
Gordon, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2024
2 issues I had with this hotel. Valet scratched the car and I on my found out at the airport. 2 the delivery charge by room service which I never seen at any hotels in Dubai or around the world throughout my travels.
Otherwise all is good at this place and I stayed at Raffes 4 times in the recent past
Ahmed
Ahmed, 4-night family trip
Verified Expedia guest review
6/10 Good
Sep 20, 2024
The rooms are nice. But I didn’t appreciate housekeeping ringing the bell while we were sleeping only to ask what time we want the room clean.
The food is sub par. Not great for a 5 star and compared to other hotels in the Palm.
Victoria
Victoria, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 20, 2024
Everything about this property is perfect from the service, rooms, available dinning options, and amenities. If you want to come to the Palm Jumeirah this is where you stay. The only inconvenience is that you will need to Taxi to and from the property due the it’s location at the top of the Palm Jumeirah. Beyond that this is the best property I’ve had the pleasure at staying at.
Chris
Chris, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 8, 2024
Everything was excellent!!
Anuj
Anuj, 4-night family trip
Verified Expedia guest review
4/10 Fair
Sep 2, 2024
Two main problems:
1. Irresponsible and lying staff: I asked someone at the reception about booking a breakfast for the next day. He told me that I should purchase it on the spot at the reception tomorrow and it would be 125 AED. He even said it is about $34 USD and it is the same price everywhere. including on Expedia so there is no mistake about the number (it's actually lower priced than $34; other staff later said it's only lower priced because it comes with the hotel booking so either way he also lied about this). The next day when I was trying to purchase the breakfast, some other people told me it is 250 AED, insisted it was always 250 on all booking platforms, and did not care about whatever the other person told me. Seems like everyone here just lies about whatever they want to and do not care to take responsibility for their words. If you have to book this place beware of the numbers they tell you as you may be charged double.
2. Privacy violation: The night after checking in when we were out for dinner, some staff came into our room while we were gone and our luggage was open to arrange things in the room and turn off the lights. We never asked for this service and did not press any buttons for it. Really absurd they give no care about customers' privacy.
There were other very nice staff members and the room design was good (though the materials look cheap). But certain irresponsible people just had to ruin our experience.
Yuru
Yuru, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 1, 2024
FARIS
FARIS, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 30, 2024
I highly recommend this hotel, it’s beautiful and the service was absolutely fantastic!
Vanessa
Vanessa, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2024
Excellent hotel. Staff were exceptional and great location on the Palm! Would highly recommend and will certainly be going back!
Kamaldeep
Kamaldeep, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 7, 2024
Excellent place
Gor
Gor, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 30, 2024
muaadh
muaadh, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 27, 2024
Overall the property was top notch.. The staff was attentive, pool was clean, refreshments and food was good.. I definitely like that one of the restaurants was a buffet. Room attendant was also awesome, the whole atmosphere was a vibe. Will definitely return again.