Nestled in a shopping district, ibis Rotorua offers an eco-friendly retreat near Polynesian Spa. Explore the nearby attractions or unwind in the garden, and take advantage of dry cleaning/laundry services to refresh your wardrobe. With bike rentals on-site and access to a nearby indoor pool, this hotel is perfect for active travelers.
Reviews
8.08.0 out of 10
Very good
Popular amenities
24/7 front desk
Connecting rooms available
Electric vehicle charging point
Laundry facilities
Air conditioning
Free parking
Main amenities
Daily housekeeping
WiFi in the lobby
24-hour front desk
Air conditioning
Garden
Communal living room
Front-desk safe
Water dispenser
Laundry service
Self-serve laundry
Concierge services
Luggage storage
Feel at home
Refrigerator
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Garden
Daily housekeeping
The current price is $72
$72
includes taxes & fees
$63 per night
Feb 23 - Feb 24
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Twin Room, 2 Double Beds, Lake View
Twin Room, 2 Double Beds, Lake View
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
237 sq ft
Lake view
Sleeps 3
2 Double Beds
View all photos for Room, 1 King Bed, Lake View
Room, 1 King Bed, Lake View
Highlights
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
237 sq ft
Lake view
Sleeps 2
1 King Bed
View all photos for Twin Room, 2 Double Beds, City View
Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
What's nearby
Eat Street - 2 min walk
Tamaki Maori Village - 11 min walk
Rotorua Central Mall - 12 min walk
Polynesian Spa - 14 min walk
Skyline Rotorua - 6 min drive
Getting around
Rotorua (ROT-Rotorua Regional) - 14 min drive
Restaurants
Pig & Whistle Historic Pub - 6 min walk
Lone Star - 4 min walk
Third Place Cafe - 8 min walk
Social Club - 4 min walk
Brew | Craft Beer Pub - 2 min walk
About this property
ibis Rotorua
Ibis Rotorua puts you within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Free self parking is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and segway rentals/tours. Fellow travelers love the comfortable beds and helpful staff.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai
At a glance
Hotel size
145 rooms
Arriving/Leaving
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
WiFi in rooms*
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Free offsite parking nearby
Other information
Designated smoking areas
Property amenities
Food and drink
Water dispenser
What to do
Access to nearby indoor pool
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Segway rentals/tours nearby
Ziplining nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Communal living room
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 36
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
WiFi is available in guestrooms for NZD 10.00 per 24-hour period (rates may vary)
WiFi is available in public areas for NZD 10.00 per day (rates may vary)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua
Frequently asked questions
Does ibis Rotorua offer free cancellation for a full refund?
Yes, ibis Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Rotorua?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at ibis Rotorua?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at ibis Rotorua and nearby?
Have fun with nearby activities like hiking, horseback riding, and mountain biking. Additional recreation nearby includes segway rentals. Enjoy amenities like a garden and access to a nearby indoor pool.
What's the area around ibis Rotorua like?
Ibis Rotorua is in the heart of Rotorua, a short 14-minute walk from Polynesian Spa and 6 minutes' walk from Rotorua Night Market. Travelers give top marks for the hotel's prime location.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Feb 7, 2025
Great lake views and desk space to work on laptop from - looking out at lake.
Not much floor space in the twin room and the bathroom was basic and compact but everything was very tidy and adequate.
Mandy
Mandy, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 6, 2025
A break away in Rotorua
I quite enjoyed my stay at the Ibis Rotorua . Handy location to the lake . Simple but clean , tidy and warm . Staff were friendly and check in easy . I opted for the breakfast which is usual hotel spread but it had been there for a while so the hot food was a bit dried up . Otherwise my stay was great 🙂
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 29, 2025
We booked a king bed room and were given a twin double, not happy about that. The booked breakfast was less than average and disappointing.
The room cleanliness/ servicing was good
Location was good
Hotel condition average
Would not recommend hotel
Geoff
Geoff, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 18, 2025
Dianne
Dianne, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Jan 17, 2025
Very comfortable, facilities were great when you consider you cam use the attached Novotel too. The service at the lobby especially at checkin was shambolic withnone person trying to check everyone in and out, a duty manager came out to help her out and saved the day, but still had to wait for half an hour with no updates after habing to wait for the room (this was way after the checkin tome too).
Louise
Louise, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 11, 2025
Good location easy walk to many different restaurants. Breakfast was good also.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jan 8, 2025
Ibis Rotorua
Check-in was very slow. We arrived 10 minutes before our scheduled check in time of 2:00 pm and had to wait an additional hour before our room was ready. There was a long line at reception until at least 6:00. Parking and laundry facilities were free and the location was good (close to lake)
Leslie J
Leslie J, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 7, 2025
Solid 1 star hotel.
Ibis Rotorua was terrible. Rooms were not ready until 2.5 hours after checkin time. Room was dirty and had very stained carpet. Broken chair in room. Could not enter building from downstairs carpark after 7pm as card reader was not working, had to walk up to street level and enter through front door. I would not recommend staying here.
Lee
Lee, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 28, 2024
Good location and spec - no frills but good
christopher
christopher, 2-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 28, 2024
Room poorly lit, no/bad toilettes, room not good, service not great. Only plus was the location
Swagata
Swagata, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 17, 2024
Damian
Damian, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 13, 2024
Great for the price
Well placed in the town. Just a 5/10min walk to bars and restaurants. Plenty of parking available. Room was clean and comfortable
David
David, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 8, 2024
Not worth the money
The hotel room was dirty and very small. The pillow cases had stains, the carpet had stains that could easily have been cleaned up, the bathroom looked like it had never been cleaned. The mirror was covered in hard water stain spots, the sink was disgusting, and the clear shower door was not clear. Our room could sleep 4 and we were given 2 towels and 1 wash cloth. No hand towels. The 2 beds in the room touched and you could not walk between them. This hotel is in a good location but would not stay here again.
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 26, 2024
Darren
Darren, 1-night business trip
Verified Hotels.com guest review
4/10 Fair
Nov 9, 2024
I will not be recommending Ibis. Not cleaned under beds, terrible night with asthma. Jug had gunk in it and had to get another rooms one. Milk was going off so had to get another.
Staff did their best to rectify and compensate. Still not a pleasant experience 😕
Sapphire
Sapphire, 1-night trip
Verified Expedia guest review
6/10 Good
Nov 6, 2024
Ricky
Ricky, 1-night business trip
Verified Hotels.com guest review
8/10 Very Good
Nov 2, 2024
Suited us perfectly. Conveniently located to a conference we attended
Close to food, shops, parking and lake view. Affordable.
Emma
Emma, 2-night romance trip
Verified Expedia guest review
4/10 Fair
Oct 31, 2024
GERARD
GERARD, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 31, 2024
Well priced. In town. Staff were good.
No milk in room. Would be good I was asked if I wanted any at check in.
Comfortable stay for a couple nights.
Mark
Mark, 2-night trip
Verified Wotif guest review
8/10 Very Good
Oct 30, 2024
Great place to stay just across from the waterfront and only 2 mins walk to main restaurants
Gavin
Gavin, 2-night business trip
Verified Expedia guest review
6/10 Good
Oct 28, 2024
Nice location however rooms were very squishy and for 1 adult and 2 kids in a room they only provided one towel and when I requested more they asked what I needed them for and then took almost 40 minutes to bring towels up
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Oct 28, 2024
Standard Ibis hotel. Clean, reasonably new, and economical. We are a family of three for couple of days for a small trip. It does the job. Lots of stress parking and limited hotel parking, but you can pay for $15 for a secure parking nearby Nevotel. If you are after a good stay at reasonable rates, Ibis can tick the box.
Yan
Yan, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 28, 2024
Property was what we expected. But there was noise from neighbouring venue that sullied the experience a bit. But overall not too bad.
Tyler
Tyler, 3-night trip
Verified Expedia guest review
6/10 Good
Oct 26, 2024
He
He, 2-night trip
Verified Expedia guest review
8/10 Very Good
Oct 22, 2024
There was no explanation to wifi and if there were login details etc.