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Four Points by Sheraton Shenzhen

4.0 star property
Hotel with 2 restaurants, near Shenzhen Convention and Exhibition Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Shenzhen

Lobby
View from property
In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
2 restaurants, breakfast, lunch, dinner served; Asian cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Electric vehicle charging point
    Electric vehicle charging point
  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Health club
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • Conference center
  • 14 meeting rooms
Feel at home
  • Children stay free
  • Children's pool
  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
The price is $79
includes taxes & fees
$74 per night
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Executive Room, 1 King Bed

Highlights

Air conditioning
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Electric kettle
  • 284.7 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds

Highlights

Air conditioning
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Electric kettle
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
HDTV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Private bathroom
  • 700 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Living area | 40-inch LCD TV with satellite channels, TV

Superior Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
HDTV
Pillow menu
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 581 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
HDTV
Pillow menu
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 1 Queen Bed

Highlights

Air conditioning
HDTV
Pillow menu
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
HDTV
Pillow menu
Blackout drapes/curtains
Hair dryer
Private bathroom
Bathrobes
Electric kettle
  • 284.7 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Superior Room, 2 Double Beds

Highlights

Air conditioning
HDTV
Pillow menu
Blackout drapes/curtains
Private bathroom
Shower/tub combination
Hair dryer
Bathrobes
  • 226 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center, an IHG Hotel

Free breakfast
Free parking
Free WiFi
Restaurant
9.4 out of 10, Exceptional, (116)
The price is $85
includes taxes & fees
$80 per night
Nov 24 - Nov 25
Holiday Inn Express Shenzhen Futian Center, an IHG Hotel
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About the neighborhood

Map
5 Guihua Road, Futian Free Trade Zone, Shenzhen, Guangdong, 518038

What's nearby

  • Shenzhen Convention and Exhibition Center - 4 min drive - 3.3 km
  • Coco Park Shopping Center - 4 min drive - 3.6 km
  • Huaqiangbei - 5 min drive - 4.8 km
  • Huanggang Border Crossing - 5 min drive - 4.8 km
  • Dongmen Pedestrian Street - 8 min drive - 9.3 km

Getting around

  • Shenzhen Intl. Airport (SZX) - 30 min drive
  • Hong Kong International Airport (HKG) - 46 min drive
  • Shenzhen Station - 7 min drive
  • Sungang Railway Station - 11 min drive
  • Hong Kong Lok Ma Chau Station - 14 min walk
  • Futian Checkpoint Station - 10 min walk
  • Futian Bonded Area Station - 13 min walk
  • Yitian Station - 20 min walk

Restaurants

  • ‪鱼满塘 - ‬8 min walk
  • ‪肯德基 - ‬12 min walk
  • ‪深圳碧炉茶坊 - ‬11 min walk
  • ‪桂花餐厅 - ‬7 min walk
  • ‪花园酒吧 - ‬5 min walk

About this property

Four Points by Sheraton Shenzhen

Four Points by Sheraton Shenzhen puts you just a 5-minute drive from Shenzhen Convention and Exhibition Center and Huaqiangbei. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Taste, one of 2 restaurants, which serves Asian cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge, a health club, and a fitness center. Public transportation is just a short walk: Futian Checkpoint Station is 10 minutes and Futian Bonded Area Station is 13 minutes.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

At a glance

Hotel size

  • 438 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: noon
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Onsite self parking (CNY 35 per day; includes in/out privileges)
  • Electric vehicle charging point on site
  • Onsite garage

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Lifeguard on site

What to do

  • Fitness classes
  • Yoga classes

Working away

  • 14 meeting rooms
  • Computer station
  • Conference center (5651 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Television in common areas
  • Health club
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 59
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Dining

Taste - This buffet restaurant specializes in Asian cuisine and serves breakfast and dinner.
China Spice - This fine-dining restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
The Lounge - Onsite bar. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 208 for adults and CNY 104 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for CNY 233 per night

Parking

  • Self parking costs CNY 35 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM
  • The seasonal pool is open from January to December

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Four Points Shenzhen
Four Points Sheraton Hotel Shenzhen
Four Points Sheraton Shenzhen
Shenzhen Four Points
Shenzhen Four Points Sheraton
Shenzhen Sheraton Four Points
Sheraton Four Points Shenzhen
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Four Points Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Shenzhen
Four Points by Sheraton Shenzhen Hotel Shenzhen

Frequently asked questions

Does Four Points by Sheraton Shenzhen offer free cancellation for a full refund?
Yes, Four Points by Sheraton Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Shenzhen?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Four Points by Sheraton Shenzhen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Four Points by Sheraton Shenzhen?
Yes. Self parking costs CNY 35 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Four Points by Sheraton Shenzhen?
Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Four Points by Sheraton Shenzhen and nearby?
Onsite recreation at Four Points by Sheraton Shenzhen includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a health club. Four Points by Sheraton Shenzhen also has a garden.
Are there restaurants at or near Four Points by Sheraton Shenzhen?
Yes, there are 2 onsite restaurants, featuring Asian cuisine.
What's the area around Four Points by Sheraton Shenzhen like?
Four Points by Sheraton Shenzhen puts you in Futian, in the heart of Shenzhen. Popular attractions include Shenzhen Safari Park, which is 13 minutes away by car.

Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Very Good

J, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Romeo, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
Steven, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English. Front office was very helpful and communication in English was comforting.
GURUPRASADJEEVAN, 5-night business trip
Verified Hotels.com guest review

8/10 Very Good

Hotel appears to be upscale on surface, but the overall property and rooms have been poorly maintained, with many of the surfaces deteriorating. Pool was nice. Gym has good equipment, especially with ample free weights. Hotel breakfast was decent, especially for the good price. Location was ok, with local dining options within a 5-10 minute walk. Hotel was close to the Shenzhen/Hong Kong border MTR station, about a 15 minute walk. I would stay at this hotel again given if I need to stay close to the Hong Kong border and the prices were reasonable.
Baron, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff
EE LING, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Tea, 1-night trip
Verified Expedia guest review

6/10 Good

Aki, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Guangyuan, 1-night trip
Verified Expedia guest review

8/10 Very Good

Mack Fiona, 2-night trip
Verified Expedia guest review

8/10 Very Good

Bilguun, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

zia, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Andrew, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The hotel is a bit outdated. It sits at the border of China mainland and Hong Kong
1-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

So much better than the last time I stayed at a Sheraton some 10 years ago. Will surely return to it next time. The Chinese restaurant in this hotel has fantastic service and food. After eating there, my family doesn't want to eat anywhere else in the city. We ended up dining there every day throughout our period of stay.
Ngai Lui, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

1-night business trip
Verified Hotels.com guest review

6/10 Good

Everything was ok. Biggest issue for me was the location. It’s inside a free zone. Good for people doing business in the area though.
2-night trip
Verified Hotels.com guest review

2/10 Poor

The air conditioning does not work in this building apparently. I was put in two separate rooms and the first never reached lower than 25.5 degrees C and the second got down to 24 C by morning but stayed around 25 most of the night. I like it cold when I sleep so, needless to say I slept very little on the uncomfortable bed. The only thing pleasant were the pillows. The rooms looked like they hadn’t been updated since the 80s and I was disappointed with almost all aspects of this stay, especially for the price. No amenities were open, including pool and spa, which were the main reasons for booking here, and manager was unreasonable and unyielding when asked for a discount, Marriott points, or some sort of compensation due to terrible stay, and no amenities. I would not recommend anyone stay at this terrible hotel unless they like wasting money.
1-night trip with friends
Verified Expedia guest review

8/10 Very Good

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

8/10 Very Good

Thought the property was clean and nice. Staff was helpful.
4-night business trip
Verified Expedia guest review

8/10 Very Good

ALFREDO, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Old hotel quite expensive, they gave me the wrong receipt I had to call and send back the previous one, all at my expense
KANG, 3-night business trip
Verified Hotels.com guest review

8/10 Very Good

A Nice Stay.
The room is reasonable in sizes and cleaniness and can see the signs of continuous upkeep. The hotel is located at the border with Hong Kong and a little bit away from shopping areas, and with limited dining places around, but its shuttle service is a plus. Onsite facilities like outdoor pools, indoor hot pools, gym and sauna are great. Helpful staff and breakfast has a lot of choices too.
Kin Ming, 1-night romance trip
Verified Hotels.com guest review