Shenzhen Convention and Exhibition Center - 4 min drive - 3.3 km
Coco Park Shopping Center - 4 min drive - 3.6 km
Huaqiangbei - 5 min drive - 4.8 km
Huanggang Border Crossing - 5 min drive - 4.8 km
Dongmen Pedestrian Street - 8 min drive - 9.3 km
Getting around
Shenzhen Intl. Airport (SZX) - 30 min drive
Hong Kong International Airport (HKG) - 46 min drive
Shenzhen Station - 7 min drive
Sungang Railway Station - 11 min drive
Hong Kong Lok Ma Chau Station - 14 min walk
Futian Checkpoint Station - 10 min walk
Futian Bonded Area Station - 13 min walk
Yitian Station - 20 min walk
Restaurants
鱼满塘 - 8 min walk
肯德基 - 12 min walk
深圳碧炉茶坊 - 11 min walk
桂花餐厅 - 7 min walk
花园酒吧 - 5 min walk
About this property
Four Points by Sheraton Shenzhen
Four Points by Sheraton Shenzhen puts you just a 5-minute drive from Shenzhen Convention and Exhibition Center and Huaqiangbei. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Taste, one of 2 restaurants, which serves Asian cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge, a health club, and a fitness center. Public transportation is just a short walk: Futian Checkpoint Station is 10 minutes and Futian Bonded Area Station is 13 minutes.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean
At a glance
Hotel size
438 rooms
Arranged over 28 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Minimum Spring Break check-in age is 18
Children
One child (17 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (CNY 35 per day; includes in/out privileges)
Electric vehicle charging point on site
Onsite garage
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Bar/lounge
Coffee shop
Private dining
24-hour room service
Water dispenser
Traveling with children
Children stay free (see details)
Children's pool
Lifeguard on site
What to do
Fitness classes
Yoga classes
Working away
14 meeting rooms
Computer station
Conference center (5651 square feet of space)
Services
24-hour front desk
Concierge services
On-site car rental
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool umbrellas
Romance packages
Facilities
2 buildings/towers
Built in 2004
ATM/banking
Safe-deposit box at front desk
Rooftop garden
Garden
Television in common areas
Health club
An outdoor pool
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic coffee stirrers
Lockers available
Banquet hall
Reception hall
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 59
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Visual alarms in hallways
Room amenities
Be entertained
40-inch LCD TV
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Pillow menu
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Mobile key entry
Guidebooks/recommendations
Local maps
Restaurant dining guide
Special features
Dining
Taste - This buffet restaurant specializes in Asian cuisine and serves breakfast and dinner.
China Spice - This fine-dining restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
The Lounge - Onsite bar. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 208 for adults and CNY 104 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CNY 233 per night
Parking
Self parking costs CNY 35 per day with in/out privileges
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 10:00 PM
The seasonal pool is open from January to December
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Mobile payment options include: Alipay and WeChat Pay.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Also known as
Four Points Shenzhen
Four Points Sheraton Hotel Shenzhen
Four Points Sheraton Shenzhen
Shenzhen Four Points
Shenzhen Four Points Sheraton
Shenzhen Sheraton Four Points
Sheraton Four Points Shenzhen
4 Points By Sheraton Shenzhen
Four Points By Sheraton Shenzhen Hotel Shenzhen
Four Points Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Hotel
Four Points by Sheraton Shenzhen Shenzhen
Four Points by Sheraton Shenzhen Hotel Shenzhen
Frequently asked questions
Does Four Points by Sheraton Shenzhen offer free cancellation for a full refund?
Yes, Four Points by Sheraton Shenzhen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Four Points by Sheraton Shenzhen?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Four Points by Sheraton Shenzhen?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Four Points by Sheraton Shenzhen?
Yes. Self parking costs CNY 35 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Four Points by Sheraton Shenzhen?
Check-in start time: 3:00 PM; Check-in end time: noon. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Four Points by Sheraton Shenzhen and nearby?
Onsite recreation at Four Points by Sheraton Shenzhen includes fitness classes and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a health club. Four Points by Sheraton Shenzhen also has a garden.
Are there restaurants at or near Four Points by Sheraton Shenzhen?
Yes, there are 2 onsite restaurants, featuring Asian cuisine.
What's the area around Four Points by Sheraton Shenzhen like?
Four Points by Sheraton Shenzhen puts you in Futian, in the heart of Shenzhen. Popular attractions include Shenzhen Convention and Exhibition Center, which is 4 minutes away by car.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 20, 2024
LOH
LOH, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 4, 2024
J
J, 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 23, 2024
Romeo
Romeo, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 19, 2024
Hotel property location are safe, quiet and shuttle bus to transit station. Very nice breakfast if you purchase with your reservation
Steven
Steven, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 16, 2024
Close to city down town and Free trade zone, location is very ideal. People eround are very friendly and many were eager to help even when they knew little English.
Front office was very helpful and communication in English was comforting.
GURUPRASADJEEVAN
GURUPRASADJEEVAN, 5-night business trip
Verified Hotels.com guest review
8/10 Very Good
Apr 30, 2024
Hotel appears to be upscale on surface, but the overall property and rooms have been poorly maintained, with many of the surfaces deteriorating.
Pool was nice. Gym has good equipment, especially with ample free weights.
Hotel breakfast was decent, especially for the good price.
Location was ok, with local dining options within a 5-10 minute walk. Hotel was close to the Shenzhen/Hong Kong border MTR station, about a 15 minute walk.
I would stay at this hotel again given if I need to stay close to the Hong Kong border and the prices were reasonable.
Baron
Baron, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 23, 2024
Friendly staff
EE LING
EE LING, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 6, 2023
Tea
Tea, 1-night trip
Verified Expedia guest review
6/10 Good
Oct 22, 2023
Aki
Aki, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 27, 2023
Guangyuan
Guangyuan, 1-night trip
Verified Expedia guest review
8/10 Very Good
Jul 21, 2023
Mack Fiona
Mack Fiona, 2-night trip
Verified Expedia guest review
8/10 Very Good
Jun 19, 2023
Bilguun
Bilguun, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 8, 2023
zia
zia, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
May 3, 2023
Andrew
Andrew, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 15, 2021
The hotel is a bit outdated. It sits at the border of China mainland and Hong Kong
Verified traveler
1-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 4, 2021
Verified traveler
1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 6, 2020
So much better than the last time I stayed at a Sheraton some 10 years ago. Will surely return to it next time. The Chinese restaurant in this hotel has fantastic service and food. After eating there, my family doesn't want to eat anywhere else in the city. We ended up dining there every day throughout our period of stay.
Ngai Lui
Ngai Lui, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 17, 2020
Verified traveler
1-night business trip
Verified Hotels.com guest review
6/10 Good
Sep 1, 2020
Everything was ok. Biggest issue for me was the location. It’s inside a free zone. Good for people doing business in the area though.
Verified traveler
2-night trip
Verified Hotels.com guest review
2/10 Poor
Jun 6, 2020
The air conditioning does not work in this building apparently. I was put in two separate rooms and the first never reached lower than 25.5 degrees C and the second got down to 24 C by morning but stayed around 25 most of the night. I like it cold when I sleep so, needless to say I slept very little on the uncomfortable bed. The only thing pleasant were the pillows. The rooms looked like they hadn’t been updated since the 80s and I was disappointed with almost all aspects of this stay, especially for the price. No amenities were open, including pool and spa, which were the main reasons for booking here, and manager was unreasonable and unyielding when asked for a discount, Marriott points, or some sort of compensation due to terrible stay, and no amenities. I would not recommend anyone stay at this terrible hotel unless they like wasting money.
Verified traveler
1-night trip with friends
Verified Expedia guest review
8/10 Very Good
Jan 23, 2020
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2019
Verified traveler
1-night trip
Verified Orbitz guest review
8/10 Very Good
Dec 5, 2019
Thought the property was clean and nice. Staff was helpful.
Verified traveler
4-night business trip
Verified Expedia guest review
8/10 Very Good
Dec 2, 2019
ALFREDO
ALFREDO, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 19, 2019
Old hotel quite expensive, they gave me the wrong receipt I had to call and send back the previous one, all at my expense