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Comfort Hotel Rouen Alba

2.0 star property
Rouen City Centre hotel with restaurant and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Hotel Rouen Alba

Lobby
Lobby
Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
Property amenity
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Front-desk safe
  • Snack bar/deli
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Private bathroom
  • Television
  • Daily housekeeping
  • Blackout drapes/curtains
  • Refrigerator (on request)
  • Parking onsite
The price is $76
includes taxes & fees
$67 per night
Nov 26 - Nov 27

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Single Room

Single Room | In-room safe, desk, blackout drapes, iron/ironing board

Single Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Superior Twin Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Superior Double Room

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Digital channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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The price is $72
includes taxes & fees
$63 per night
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About the neighborhood

Map
12 Place du Gaillardbois, Rouen, Seine-Maritime, 76000

What's nearby

  • Rouen Christmas Market - 4 min walk - 0.4 km
  • Rouen Cathedral - 4 min walk - 0.4 km
  • Place du Vieux-Marche - 11 min walk - 1.0 km
  • Tour Jeanne d'Arc - 14 min walk - 1.2 km
  • Charles Nicolle Hospital - 18 min walk - 1.5 km

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 23 min drive
  • Theatre des Arts Tram Station - 6 min walk
  • Joffre-Mutualite Tram Station - 11 min walk
  • Beauvoisine Tram Station - 16 min walk
  • Palais de Justice Tram Station - 9 min walk
  • Honoré de Balzac Tram Stop - 23 min walk

Restaurants

  • ‪Underdogs - ‬3 min walk
  • ‪Brasserie Paul - ‬3 min walk
  • ‪Barflower - ‬3 min walk
  • ‪Highlands Café Pub - ‬3 min walk
  • ‪Cosy Lunch - ‬2 min walk

About this property

Comfort Hotel Rouen Alba

Located near a train station, Comfort Hotel Rouen Alba is a great choice for a stay in Rouen. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Public transportation is close by: Palais de Justice Tram Station is just 9 minutes by foot.

Languages

Chinese (Mandarin), English, French

At a glance

Hotel size

  • 39 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 10:00 PM
  • Check-out time is 11:30 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The front desk is open daily from 8:00 AM - 10:00 PM
  • Front desk staffed during limited hours
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation
  • Guests are asked to communicate their estimated arrival time in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking nearby (EUR 15 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator (on request)

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 0.90 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 10 per person
  • Safes in guestrooms can be used for an extra charge

Renovations and closures

The property is closed between January 1 and January 3.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 12 per pet (may vary based on length of stay)

Parking

  • Parking is available nearby and costs EUR 15 per day

Policies

This property does not have elevators.
This property accepts major credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Comfort Alba
Comfort Hotel Alba
Comfort Hotel Alba Rouen
Comfort Hotel Rouen Alba
Comfort Rouen Alba
Comfort Inn Rouen
Comfort Hotel Rouen
Comfort Hotel Rouen Alba Hotel
Comfort Hotel Rouen Alba Rouen
Comfort Hotel Rouen Alba Hotel Rouen

Frequently asked questions

Is Comfort Hotel Rouen Alba currently open?
The property is closed between January 1 and January 3.
Does Comfort Hotel Rouen Alba offer free cancellation for a full refund?
Yes, Comfort Hotel Rouen Alba does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Comfort Hotel Rouen Alba?
Yes, pets are welcome. There's a charge of EUR 12 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at Comfort Hotel Rouen Alba?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11:30 AM.
Are there restaurants at or near Comfort Hotel Rouen Alba?
Yes, there's an onsite restaurant.
What's the area around Comfort Hotel Rouen Alba like?
Comfort Hotel Rouen Alba is in Rouen City Centre, a short 9-minute walk from Palais de Justice Tram Station and 4 minutes' walk from Rouen Christmas Market.

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Good

Hotel a little tired, we were on fourth floor which was a little taxing taking the suitcase up all the flights of stairs as no lift. Breakfast however was good with good selection
David, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Rouen is a wonderful city to explore and the hotel is conveniently situated
Desmond, 8-night romance trip
Verified Expedia guest review

6/10 Good

Very small room.
Crystal, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Good for one night sleep
Won, 1-night trip
Verified Expedia guest review

8/10 Very Good

MARTINA, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

My room smelt horrible upon arrival and I noticed that my towels were still dirty. Staff were nice and the location was good.
Sophia, 2-night trip
Verified Expedia guest review

8/10 Very Good

Property in walking distance to places to see
Kathy, 1-night romance trip
Verified Expedia guest review

6/10 Good

great location in Rouen, with a stunning view across to Rouen cathedral. Really comfortable bed and pillows The room was a bit small, with furniture crammed in and bathroom fittings making it hard to move around
terence, 3-night trip
Verified Expedia guest review

6/10 Good

Comfortable Room
This hotel was worth the money. Not a lot of facilties but the room had a kettle, tea and coffee and a little safe for storing valuables.
Josephine, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

not worth paying for higher range of room
all rooms are the same not really great and the service isn't very customer-focused. I would not suggest upgrading rooms as all rooms are the same
4-night business trip
Verified Hotels.com guest review

8/10 Very Good

Good value for price
Good stay. As buffet is currently not an option you can select breakfast option the day before and they bring to your room what you order.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely view of the cathedral, clean room, pleasant staff, good location.
YorkshireLass, 3-night trip
Verified Expedia guest review

6/10 Good

Very basic hotel, paper cups and plastic sticks that melt when used to stir hot drinks ! Very noisy area, not much sleeping done, but is a convenient location for resturants, shops, cathedral etc. Would not return to this hotel but have to congratulate staff for being helpful and freindly.
3-night trip
Verified Expedia guest review

8/10 Very Good

Cheep but OK
Central Rouen OK Place to stay. Frendly and helpful staff. Ordinary rom, but good enough if you just need a Place to stay for quiet stepping and a bathroom. My rom had AS a bonus, a Nice vieuw to the Cathedral. Low price.
Tor, 3-night trip
Verified Hotels.com guest review

8/10 Very Good

Youdsy stay
Clue in the name basic but clean in a excellent location suberb city
Ian, 2-night romance trip
Verified Hotels.com guest review

4/10 Fair

Outdated in need of TLC
Hotel outdated. We booked double rooms but where given very smal hot single rooms, although these rectified once we pointed it out. Double room was good value for money
Julie, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Sympathetic friendly helpful staff. Close to the cathedral and the pedestrian street.
Zoltan, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Friendly staff, close to the pedestrian street and the cathedral.
Zoltan, 4-night trip
Verified Expedia guest review

8/10 Very Good

Nice budget hotel close to city centre.
Nice budget hotel close to city centre. Clean. Satisfactory shower facilities. Easy walking distance to town. One block from the spectacular cathedral. No parking except what is on the street but it's free overnight from 7pm to 9am.
1-night trip
Verified Wotif guest review

10/10 Exceptional

Close to the cathedral and the pedestrian street.
Zoltan, 4-night trip
Verified Expedia guest review

8/10 Very Good

Clean rooms close to the cathedral and the pedestrian street.
Zoltan, 1-night trip
Verified Expedia guest review

2/10 Poor

Do not stay here
We have stayed in a lot of Hotels in many countries but this was our worst ever experience. We booked a room with a refrigerator as this was a requirement of our booking and when we got to our room, no fridge, the noise from the roadworks was very bad ( no fault of the hotel) so I asked for a quiter room with a fridge, I was told that the rooms didnt have fridges and there were no better rooms even though we were at the end near the roadworks. I was later informed by another staff member at checkout that this person had lied to us and some rooms did have fridges. In addition to this, when I checked my credit card statement 2 days later, I discovered that they had illegally deducted another $297 from my credit card. It has taken a week to get this money back and there excuse was that they had charged someone elses room to my card, there explanation for how this happened was not feasable and their reaction to our complaint has been disgusting. We have now been charged 2 foreign transaction conversion fees for these transactions which we will have to pay. The hotel has offered to refund these if we give them our bank account details which we would never trust them with. If you do stay here, make sure you check your bank statements after leaving because if I had not done that, we would be $297 out of pocket.
David, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Good accommodation near the cathedral, close to the pedestrian street.
Zoltan, 1-night trip
Verified Expedia guest review

10/10 Exceptional

A nice hotel in the city center, close to the cathedral and the pedestrian street.
Zoltan, 4-night trip
Verified Expedia guest review

6/10 Good

We were very kindly welcomed and the receptionist was helpful with storing our bike and with parking. However there was a dog in the next room and someone was smoking in another room by ours neither of which were great. But the hotel itself was fine.
Chrissie, 1-night family trip
Verified Hotels.com guest review