REF Matsuyama City Station by Vessel Hotels puts you just a 5-minute drive from Dogo Onsen. The steam room makes for a relaxing end to the day, and freebies like WiFi and wired internet are added perks. Fellow travelers like the helpful staff.
Languages
Japanese
At a glance
Hotel size
208 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
Parking
Onsite self parking (JPY 1000 per night; includes in/out privileges)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–9:30 AM
Water dispenser
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Coworking spaces
Services
24-hour front desk
Dry cleaning/laundry services
Bicycle rentals
Facilities
Steam room
Local artist showcase
Comprehensive food waste policy
Water dispenser
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room
Room amenities
Be entertained
42-inch flat-screen TV
Digital TV channels
Pay movies
Home comfort
Climate-controlled air conditioning and heating
Electric kettle
Slippers
Sleep well
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Bidet
Free toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Desk chair
Electrical adapters/chargers
More
Housekeeping (on request)
Water-efficient showers only
Special features
Spa
Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include an indoor public bath (no minerals).
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 1500 per person
Parking
Self parking costs JPY 1000 per night with in/out privileges
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
Also known as
REF Matsuyama City Station BY VESSEL
REF Matsuyama City Station by Vessel Hotels Hotel
REF Matsuyama City Station by Vessel Hotels Matsuyama
REF Matsuyama City Station by Vessel Hotels Hotel Matsuyama
Frequently asked questions
Does REF Matsuyama City Station by Vessel Hotels offer free cancellation for a full refund?
Yes, REF Matsuyama City Station by Vessel Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at REF Matsuyama City Station by Vessel Hotels?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at REF Matsuyama City Station by Vessel Hotels?
Yes. Self parking costs JPY 1000 per night. Parking spots may be limited.
What are the check-in and check-out times at REF Matsuyama City Station by Vessel Hotels?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in is available.
What is there to do at REF Matsuyama City Station by Vessel Hotels and nearby?
REF Matsuyama City Station by Vessel Hotels has a steam room.
What's the area around REF Matsuyama City Station by Vessel Hotels like?
REF Matsuyama City Station by Vessel Hotels is in the heart of Matsuyama, a short 17-minute walk from Saka no Ue no Kumo Museum and 20 minutes' walk from Matsuyama Castle.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 29, 2024
Good base for day trips
We used this as a base for several day trips in the surrounding region as well as within the city. It was right next to the Matsuyama City Station with a tram stop outside - and about 10 minutes by tram to the JR station. We’d stay here again
D S
D S, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Convenient location at the center of Matsuyama, close to lots of shopping and dining options. Public bath was great for relaxing bath after long days. Breakfast menu was awesome with lots of local specialties, including 5 kinds of citrus juice. Highly recommend.
Jaehyup
Jaehyup, 1-night trip
Verified Expedia guest review
4/10 Fair
May 14, 2024
no safety box in room.
Mark
Mark, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 20, 2024
Haru
Haru, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 14, 2023
Fantastic stay at REF
Fantastic stay at REF. Well designed, clean & comfortable.
Great location next to Matsuyama City Stn.
Konbini just downstairs.
Note that there is no daily cleaning, fresh towels are provided.
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 19, 2023
Riad
Riad, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 15, 2023
Claudia
Claudia, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 17, 2023
The room is not so big but updated very nicely, and clean. Everything is nice and clean. I like it very much. They have a great breakfast, great selection and reasonable price. The location is also very close of train station, bus stop and trolly stop. There is a big department store nearby, also lots of restaurants. Definitely I recommend this hotel!
Tomoko
Tomoko, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2025
朝食がかなり良かったです!
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
Kaori
Kaori, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 5, 2025
KOUKI
KOUKI, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 30, 2024
가성비 최고!
가격 대비 매우 만족 했어요! 조식 매우 훌륭하고 대욕장도 좋았어요!! 추천합니다. 다만 4성급인데 프론트 대스크는 3성급 느낌 입니다! 대체적으로 만족 해요!
Hyun Sun
Hyun Sun, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
일본호텔같지 않게 아주 넓고 깔끔했어요~ 침구가 좀 딱딱했지만 가성비 호텔이다보니 만족했습니다,, 조식도 종류가 많았어요~ 시내구경하기에 좀 외곽에 있지만 걸어다니기 괜찮은 위치에 시내가 있어서 문제될건 없는것 같아요~ 베셀에 묵고 다음숙소는 방도 좁고 흡연룸으로 하는바람에 고생한기억이 있네요~ 베셀 추천입니다
숙소 자체는 정말 좋았어요 방도 깨끗하고 대욕장 있는거랑 잠옷도 주고 조식도 맛있었어요. 뷰도 고층뷰 희망 얘기했는데 딱 원하는 뷰로 주셔서 좋았습니다.
다만 한명의 직원 태도가 너무 기분 나빴어요
자전거 3시간 무료 대여 서비스가 있어서 자전거를 너무 잘 타고 다녔는데, 반납시 직원이 시간 착각하고 추가요금 받으려고하셨어요. 10시 55분에 빌려서 13시 10분쯤 갔는데, 반납기한을 12시 55분이라고 적어두시고 3시간이 지났다고 하시더라고요! 직원에게 당신이 잘못적은거다 3시간 지나지 않았다고 설명하는데 저희에게 오히려 시간 지냈는데 왜 돈 안내냐며 화를 계속 내시더라고요. 나중에 착각한거 알면서도 쏘리라고 하긴 했지만 정말 형식적인?.. 전혀 미안한 태도를 보이지 않으셨어요
진짜 숙소는 너무 좋았는데 그 때 기분이 너무 상했습니다
Verified traveler
3-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 23, 2024
교통편합니다
Sangok
Sangok, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 23, 2024
좋은 숙소네요
위치 좋고 창으로 멀리 마쓰야마 성이 보여서 좋네요
아침 조식 대단히 만족스러웠습니다
SANGHEON
SANGHEON, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 23, 2024
hyung jin
hyung jin, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2024
yongdeok
yongdeok, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
만족합니다
키오스크로 체크인했고, 대가족 여행이었는데 미리 메일보낸 대로 한층에 방배정 해주셨어요. 방은 작았지만 필요한 것은 다 있었고, 대욕장 있어서 잘 이용했어요. 특히 조식이 가격대비 아주 잘 나왔어요. 저녁에 먹는 무료 아이스크림과 음료수도 좋았어요.