10/10 Exceptional
Oct 12, 2024
The staff were so friendly, responsive and kind. We cannot say enough about them. One of our crew dropped their passport in a small town on one of the days we were out and about - creating a very stressful experience. The people all around us during this event were so concerned and helped us to call local police departments to locate it. We were so grateful.
While extremely elegant, the vibe is welcoming. The rooms are absolutely perfect. My suggestions are to improve and diversify the culinary offerings. The bar is elegant and drinks were great. Breakfast is perfection but dinner and lunch were underwhelming (nowhere near as good or bountiful as any food we experienced in Lisbon or Porto) and overpriced. Coffee in the rooms was not adequate for our American coffee addictions and no milk was provided. These were minor issues when compared against the rest.
We look forward to returning!
Allison
Allison, 3-night family trip
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