Young man at check-in was pretty unhelpful and dismissive, seemed he was nearing the end of his shift and couldn’t be bothered any more. The night shift and receptionist in the morning however were very helpful, particularly in the morning going out of her way to make my mother a decaf coffee herself and tell her not to hesitate to ask if she wanted another!
Better parking information before arrival would be useful. Unsure if the hotel car park is free or not, as when we arrived at 8pm it was full. Parking on the surrounding streets is mostly free, but a couple have a parking meter (contrary to ‘all the street parking is free’ which is what we were told by the unhelpful young man).
Breakfast was good value with a wide selection, and replenished regularly.
Bedrooms were ok, a bit tired and worn, but clean. Bed was comfortable and linen was fresh and good quality.