When visiting Ngawa Autonomous Prefecture, Conrad Jiuzhaigou is a great choice to consider. Guests can be pampered with spa services at the spa and grab a bite to eat at one of the 2 restaurants. Other highlights at this luxurious resort include a 24-hour fitness center and a garden.
Languages
Chinese (Mandarin), English
At a glance
Hotel size
161 units
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Onsite garage
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Self-serve breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Room service (limited hours)
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Porter/bellhop
Facilities
Built in 2021
Safe-deposit box at front desk
Garden
24-hour fitness center
Full-service spa
Reception hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
49-inch LCD TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Window screens
Sleep well
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Free crib/infant bed
Bed sheets provided
Freshen up
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the resort's full-service spa.
Dining
沁·全日餐厅 - Onsite restaurant.
炙·特色餐厅 - Onsite restaurant. Open daily.
Fees & policies
Optional extras
Self-serve breakfast is offered for an extra charge of approximately CNY 188 for adults and CNY 188 for children
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for CNY 600 per night
Pool, spa, & gym (if applicable)
Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards, mobile payments and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Does Conrad Jiuzhaigou offer free cancellation for a full refund?
Yes, Conrad Jiuzhaigou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Conrad Jiuzhaigou?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Conrad Jiuzhaigou?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
What is there to do at Conrad Jiuzhaigou and nearby?
Conrad Jiuzhaigou has a spa and a 24-hour fitness center, as well as a garden.
Are there restaurants at or near Conrad Jiuzhaigou?
Yes, there are 2 onsite restaurants.
Reviews
10
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 26, 2024
lovely stay at a lovely property
Loved our stay here. We traveled as a family of 8 ranging from age 7 to 75. It was off peak season though during the Christmas holidays so the hotel offered some holiday attractions despite having wound down for the off peak season. The restaurant situation was a little more limited bc of the off peak season.
Isabel
Isabel, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 10, 2024
Booked the room for my seniors. Vincent, Assistant Front Office Manager of the property shows his strong professionalism and valuable experience on dealing with cross boarding payment. Great care was granted by Conrad, by Vincent. Nice experience.
Jianwen
Jianwen, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 31, 2024
rabia
rabia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 29, 2024
lam
lam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Magnificent views with tranquility
Beautiful hotel with best mountain views. Quiet and nice ambient environment
Ying Ying
Ying Ying, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
WAI TONG
WAI TONG, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Everything is fine except the toilet ventilation seems not working! It’s not pleasant for the environment.
Sik Fai
Sik Fai, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 25, 2024
All the staff was excellent, the facilities are top and the food offer incredible, specially the desserts and seafood. The hotel transportation was also remarkable and on time, very close to the national parks and other tourist activities, we hope to go back at some time.
Special mention to Sophie, Vincent and Darcy for their commitment and kindness.
Kind regards
Liliana and Nicolás.