Camino de las Huertas-Edificio 5, 2, Pozuelo de Alarcon, Community of Madrid, 28223
What's nearby
Casa de Campo - 8 min drive
Madrid Zoo Aquarium - 11 min drive
Gran Via - 12 min drive
Royal Palace of Madrid - 13 min drive
Plaza Mayor - 14 min drive
Getting around
Adolfo Suarez Madrid-Barajas Airport (MAD) - 26 min drive
Madrid El Barrial-Centro Comercial Pozuelo Station - 5 min drive
Madrid Aravaca Station - 6 min drive
Pozuelo Station - 27 min walk
Belgica Station - 17 min walk
Dos Castillas Station - 22 min walk
Pozuelo West Station - 28 min walk
Restaurants
Cafe Pizarro - 9 min walk
Suri - 7 min walk
La Cocina de Cecilia - 15 min walk
La Cantina de Pozuelo - 13 min walk
La Casica - 2 min walk
About this property
Sercotel Hotel Pozuelo
At Sercotel Hotel Pozuelo, you'll be within a 15-minute drive of Gran Via and Royal Palace of Madrid. Guests looking for a bite to eat can check out Filarmonia Restaurant, which serves local cuisine and is open for breakfast and lunch. Other features include a bar/lounge and a snack bar/deli.
Languages
English, French, Spanish
At a glance
Hotel size
48 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Onsite self parking (EUR 12 per day)
Onsite parking limited
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Working away
Business center
4 meeting rooms
Conference space (2422 square feet)
Services
24-hour front desk
Tour/ticket assistance
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2001
Safe-deposit box at front desk
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible registration desk
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Phone
Food and drink
Full-sized refrigerator/freezer
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Filarmonia Restaurant - This restaurant specializes in local cuisine and serves breakfast and lunch.
Cafe-Bar - This café specializes in local cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar. Open select days.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13.50 per person
Children & extra beds
Rollaway beds are available for EUR 20.0 per night
Parking
Self parking costs EUR 12 per day
Policies
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Hotel Pozuelo
Hotel Pozuelo Pozuelo De Alarcon
Pozuelo Pozuelo De Alarcon
Pozuelo
Pozuelo
Hotel Pozuelo
Sercotel Hotel Pozuelo Hotel
Sercotel Hotel Pozuelo Pozuelo de Alarcon
Sercotel Hotel Pozuelo Hotel Pozuelo de Alarcon
Frequently asked questions
Does Sercotel Hotel Pozuelo offer free cancellation for a full refund?
Yes, Sercotel Hotel Pozuelo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sercotel Hotel Pozuelo?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sercotel Hotel Pozuelo?
Yes. Self parking costs EUR 12 per day. Parking spots may be limited.
What are the check-in and check-out times at Sercotel Hotel Pozuelo?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Sercotel Hotel Pozuelo?
No, this hotel doesn't have a casino, but Casino Gran Via (14-min drive) and Casino de Madrid (15-min drive) are both nearby.
Are there restaurants at or near Sercotel Hotel Pozuelo?
Yes, Filarmonia Restaurant offers local cuisine.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 21, 2024
Crisbel
Crisbel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 4, 2024
A hidden gem
A nice and clean hotel with warm friendly staff.
There was a shop near by, plus the bus was easy to get used to. It made for a great trip as we commuted into the city.
The area felt safe and clean with no problems.
I travelled with my 14 year old nephew who loved everything about the hotel. Easy transport. Shop and a couple of restaurants near by.
You have to travel about 20/30 minutes into the main area, but it was easy, frequent, safe and unique.
Kevin
Kevin, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2024
Loved our stay there! Also staff is super friendly! Recommended!
ahmed
ahmed, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Tilen
Tilen, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 28, 2024
Wonderful little hotel that we discovered by mistake due to re-planning. Staff were very attentive. Will be back.
Mark
Mark, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 11, 2024
Santiago
Santiago, 2-night business trip
Verified Hotels.com guest review
6/10 Good
May 20, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 16, 2024
Quiet and convenient
Murray
Murray, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 8, 2024
Very nice place to stay
Veronica
Veronica, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 7, 2024
.
Gustavo
Gustavo, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
Jan 2, 2024
Sarah
Sarah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 29, 2023
Great!
Iñaki
Iñaki, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
Nov 12, 2023
I
I, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2023
Peter
Peter, 8-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 26, 2023
Good price
Gustavo
Gustavo, 2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
Aug 9, 2023
Alejandro
Alejandro, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 1, 2023
The staff was really nice and helpful. The breakfast was nice but I think a bit overpriced for what you get. The biggest flaw was the cleaning service, they told me they could only change the blankets every 4 days and there was always a pretext when I ask them to clean the floor or the room properly. it was a nice room and again the staff was really nice.
Bernadette
Bernadette, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 1, 2023
Convenient hotel near ESIC
Silvia
Silvia, 7-night business trip
Verified Orbitz guest review
10/10 Exceptional
May 7, 2023
Tarek
Tarek, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 22, 2023
Excellent service
Carlos
Carlos, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 8, 2023
Alejandra
Alejandra, 1-night trip
Verified Orbitz guest review
8/10 Very Good
Sep 5, 2022
Lisa
Lisa, 5-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Aug 29, 2022
Edicer
Edicer, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 27, 2022
Just a perfect stay. Nothing to complain about except the hote weather in Spain. But everything is amazing including the hotel staff.