Portal Palace Hotel

3.0 star property
Hotel with restaurant, near Basilica of the National Shrine of Our Lady of Aparecida

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Portal Palace Hotel

Exterior
Free WiFi, bed sheets, wheelchair access
Reception
Exterior
Sport court

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free breakfast

Main amenities (5)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Self parking
  • 24-hour front desk
  • Air conditioning

Feel at home (5)

  • Private bathroom
  • Television
  • Elevator
  • Offsite parking available
  • Hair dryer

Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Quadruple Room

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
  • 107640 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Triple Room

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
  • 107640 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Double Room

Highlights

Air conditioning
LED TV
Ceiling fan
Private bathroom
Hair dryer
Digital channels
Wardrobe or closet
  • 107640 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Av. Itaguaçu, 618, Aparecida, SP, 12570-000

What's nearby

  • Basilica of the National Shrine of Our Lady of Aparecida - 7 min walk - 0.6 km
  • Aparecida Market - 12 min walk - 1.0 km
  • Padre Vitor Coelho de Almeida Event Center - 15 min walk - 1.3 km
  • Aparecida Shopping Center - 17 min walk - 1.4 km
  • Matriz Basílica Nossa Senhora da Conceição Aparecida (Basílica Velha) - 3 min drive - 2.5 km

Getting around

  • Pindamonhangaba Railway Station - 35 min drive

Restaurants

  • ‪Ana Café - ‬10 min walk
  • ‪Obelisco Café Bar - ‬10 min walk
  • ‪Restaurante e Churrascaria Dois Irmaos - ‬18 min walk
  • ‪Griletto - ‬7 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Portal Palace Hotel

Portal Palace Hotel offers a great location, putting you within just a 10-minute walk of Basilica of the National Shrine of Our Lady of Aparecida. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge.

Languages

Portuguese

At a glance

Hotel size

  • 50 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is 10:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • Uncovered onsite self parking (BRL 35.00 per night)
  • Offsite parking within 328 ft (BRL 35.00 per night), from 6:00 AM to 8:30 PM; reservations required

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge

Services

  • 24-hour front desk

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site
  • Wheelchair-width doorways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch LED TV
  • Digital TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 50+ Mbps)

More

  • Housekeeping (on request)

Fees & policies

Children & extra beds

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Parking

  • Uncovered self parking costs BRL 35.00 per night
  • Parking is available nearby and costs BRL 35.00 per night (328 ft away; open 6:00 AM to 8:30 PM)

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Portal Palace Hotel Hotel
Portal Palace Hotel Aparecida
Portal Palace Hotel Hotel Aparecida

Frequently asked questions

Does Portal Palace Hotel offer free cancellation for a full refund?
Yes, Portal Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Portal Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Portal Palace Hotel?
Yes. Self parking costs BRL 35.00 per night.
What are the check-in and check-out times at Portal Palace Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM.
Are there restaurants at or near Portal Palace Hotel?
Yes, there's an onsite restaurant.
What's the area around Portal Palace Hotel like?
Portal Palace Hotel is a short 7-minute walk from Basilica of the National Shrine of Our Lady of Aparecida and 11 minutes' walk from Aparecida Walkway.

Reviews

7.2

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Poor

Terrible experience. Got locked out of the room and had to wait almost an hour to get the locksmith to open the door… Property in need of desperate renovations. Don’t stay there, trust me
Alessandra, 1-night trip
Verified Expedia guest review

8/10 Very Good

Boa estadia. Quarto limpo, porém estavam em reforma
ALESSANDRO, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Arnaldo, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Muito bom
A estadia foi curta, a acomodação que ficamos foi ideal, com um belo cafe da manhã de excelência!!!
Carmen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rilsiane, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Recepção muito boa. Funcionários educados e prestativos. Café da manhã muito bom e com diversidade. Camas confortáveis e chuveiro quente. Falta um estacionamento.
Maria, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Armelinda, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lugar bem legal,limpo e bem recepcionado
Francielson, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

erico gedeao, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Elisangela, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Foi positiva a minha experiência de estadia no hot
3-night trip
Verified Hotels.com guest review

4/10 Fair

Limpeza horrível. Porta do Box não fecha… diz ter estacionamento e não tem. Mesmo sendo um preço baixo, a limpeza pode ser mto melhor.
Samara, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Atendeu as necessidades da minha família
Vanessa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ótimo, tudo muito bom
Ficamos apenas 1 dia, mas tudo que tivemos acesso foi muito bem preparado, quarto limpo e organizado, toalhas cheirosas e muito limpas, camas e travesseiros confortáveis e o chuveiro INCRÍVEL. Os atendentes muito simpáticos e solícitos, o café da manhã muito bem servido e com várias opções. Recomendo muito o hotel, retornado a casa da Mãe, certamente o escolherei para ficar.
Gislaine, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Razoável, internet ruim não pegava, cama de casal é duas camas de solteiro unidas, no anúncio do hotel diz que tem estacionamento mais não é verdade o estacionamento é o do santuário e é pago.
Valdinei, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Renata Aparecida, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Janice, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Wallacy, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Foi otima estadia, muito próximo do Santuario. Acomodacoes, refeicao excelentes.
Ieda M N, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Maria de F do C, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

José Carlos, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Deixou a desejar!
Não poderia esperar grande estadia de um hotel de baixo custo, mas tem coisas que não precisam de luxo ou dinheiro para fornecer, como a educação dos atendentes! Fomos muito mal recebidos pelo rapaz da recepção. O hotel não disponibiliza estacionamento (estava na descrição do mesmo). Os lençóis e fronhas estavam sujos quando chegamos, o banheiro também! O box do banheiro não fechava por completo, o que fez molhar todo o banheiro. A ducha é muito boa, não tenho como falar mal. O café da manhã também surpreendeu, básico mas muito bem servido. Conclusão, espero não precisar voltar a me hospedar nele!
Matheus, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Desapontada, limpeza do quarto e do banheiro muito ruim. Ficamos 3 dias hospedados, nem o básico como repor os papel higiênico fazem, tivemos que pedir na recepção. Ao tomar banho, o banheiro molha todo. Café da manhã razoável
Ricardo, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Telefone nao funciona tentarmos ligar varias vez para hotel nao conseguir / cama e muito ruim / travesseiro tambem era muito ruim / eu e minha esposa nao conseguimos dormir sem falar no barulho a noite toda: Nao recomendo
Edilson, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Juliano, 2-night trip
Verified Hotels.com guest review