See all properties

Hilton Omaha

4.0 star property
Hotel with 2 restaurants, near CHI Health Center Omaha

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Omaha

Exterior
Premium Suite, 1 King Bed | Private kitchen | Fridge, coffee/tea maker
Restaurant
Lobby
37-inch LCD TV with digital channels, TV, pay movies

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Connecting rooms available
  • Airport transfer
  • Pet friendly
  • Parking available
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free airport shuttle
  • Free area shuttle
  • Fitness center
  • Sauna
  • Valet parking
  • Self parking
  • Spa tub
  • Room service
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
The price is $109
includes taxes & fees
$93 per night
Dec 29 - Dec 30

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Family Room

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 904 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds (Ballpark View)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 2 Queen Beds (Ballpark View)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Hospitality Suite

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Hospitality Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Kitchenette
  • 1055 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Premium Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Presidential Suite, Accessible

Presidential Suite, Accessible | Premium bedding, pillowtop beds, in-room safe, laptop workspace

Presidential Suite, Accessible

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
  • 1302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible (Hearing, Roll-in Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Deluxe Suite, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • 350 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, laptop workspace

Suite, 1 King Bed

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Refrigerator
LCD TV
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel

Pool
Airport transfer
Pet friendly
Parking available
7.4 out of 10, Good, (693)
The price is $87
includes taxes & fees
$74 per night
Dec 25 - Dec 26
Holiday Inn Omaha Downtown - Waterpark, an IHG Hotel
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1001 Cass St, Omaha, NE, 68102

What's nearby

  • CHI Health Center Omaha - 6 min walk
  • Charles Schwab Field Omaha - 6 min walk
  • Creighton University - 12 min walk
  • Orpheum Theater - 16 min walk
  • Henry Doorly Zoo and Aquarium - 7 min drive

Getting around

  • Eppley Field Airport (OMA) - 7 min drive
  • Omaha, NE (MIQ-Millard) - 18 min drive
  • Omaha Station - 25 min walk
  • Free airport shuttle
  • Free area shuttle

Restaurants

  • ‪Blatt Beer & Table - ‬5 min walk
  • ‪Akarui - ‬4 min walk
  • ‪Holland Performing Arts Center - ‬7 min walk
  • ‪Omaha Tap House - ‬11 min walk
  • ‪The Fat Putter - ‬7 min walk

About this property

Hilton Omaha

Located just 3.5 mi (5.6 km) from the airport, Hilton Omaha offers a free shuttle at scheduled times. You can splash around at the indoor pool, visit one of the 2 restaurants for a bite to eat, or unwind with a drink at the bar/lounge. Other features include a fitness center, a spa tub, and a sauna. Fellow travelers love the helpful staff and location.

Languages

English, German, Russian, Spanish

At a glance

Hotel size

  • 600 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (up to 75 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • WiFi and wired internet access in rooms*

Parking

  • Secured covered onsite self parking (USD 29.00 per night; includes in/out privileges)
  • Secured covered onsite valet parking (USD 40.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Transfers

  • Free airport shuttle from 4:00 AM to midnight

Offsite

  • Free area shuttle within 2.00 mi

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Free local shuttle

What to do

  • Shopping

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2004
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa tub
  • Sauna
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 37-inch LCD TV
  • Premium digital channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • WiFi and wired internet for a surcharge
  • Phone
  • Desk chair

Food and drink

  • Champagne service
  • Refrigerator

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 9.95 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 9.95 (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 5 to 15 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per stay

Parking

  • Covered self parking costs USD 29.00 per night with in/out privileges
  • Covered valet parking costs USD 40.00 per night with in/out privileges
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 10:00 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Hotel Omaha
Hilton Omaha
Omaha Hilton
Hilton Omaha Hotel Omaha
Omaha Hilton Hotel
Hilton Omaha Hotel
Hilton Omaha Hotel
Hilton Omaha Omaha
Hilton Omaha Hotel Omaha

Frequently asked questions

Does Hilton Omaha offer free cancellation for a full refund?
Yes, Hilton Omaha does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hilton Omaha?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
Are pets allowed at Hilton Omaha?
Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Hilton Omaha?
Yes. Self parking costs USD 29.00 per night. Valet parking costs USD 40.00 per night.
Is airport shuttle service offered by Hilton Omaha?
Yes, a free airport shuttle is available from 4:00 AM to midnight at scheduled times.
What are the check-in and check-out times at Hilton Omaha?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hilton Omaha?
No, this hotel doesn't have a casino, but Harrah's Council Bluffs Casino (5-min drive) and Ameristar Casino Hotel at Council Bluffs (6-min drive) are both nearby.
What is there to do at Hilton Omaha and nearby?
Hilton Omaha has an indoor pool and a sauna, as well as a fitness center.
Are there restaurants at or near Hilton Omaha?
Yes, there are 2 onsite restaurants.
What's the area around Hilton Omaha like?
Hilton Omaha is in Downtown Omaha, a short 7-minute drive from Eppley Field Airport (OMA) and 6 minutes' walk from CHI Health Center Omaha. Travelers say that the hotel is in a great location.

Reviews

8.2

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Jacqueline, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kimber, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will stay again!
Easy checkin process, clean room and comfy beds!
Melissa, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kathleen, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel needs a renovation. Shower was chipping paint and the faucet was loose. Bathroom sink had rusted pipes exposed. Most likely wouldn’t stay again. Starbucks in lobby is nice though!
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Woytek, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Glorimar, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Marcus, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, great pool, hot tub and rooms!
Darcy, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

A good lesson learned
What I learned on during this latest stay was that I failed to state I did not want to being an adjoining room. Family with children occupied the room adjoining mine and they were loud. I had a very early flight the next day so I asked to be moved. The front desk agent was not accommodating and quite short with me. Eventually my request was granted and I was able to change rooms. What I learned for future stays is to ask for the floor that flight crews stay on so it is quiet.
CHERYL, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Sue, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Ask was good except parking, it’s not very easy parking to check in, had do drive around a few to wait for an opening and then later your garage gate kept malfunctioning so I would have to walk all the way to the front desk to ask them to have someone look at it so we could leave. Also it’s not nice to make guests pay for parking, I think that should be included. Well it’s the way you do your stuff I was just surprised because we rent rooms in many states this was new to us
Joseph, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Trisha, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard A, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice clean place - needs a few tweaks
Great front desk welcome although noisy as a party at the bar area. Beds comfy but could hear a lot around 4am - so a bit noisy - VERY clean and comfy room. Great area - still trying to get with clerk on fees I had added that dont match bill.
Julia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel. Great downtown location.
Hotel was really nice. Rooms were very clean with super comfortable beds. Has an awesome lobby with a bar, store, Starbucks, and restaurant. We were in town for the Billie Eilish concert so it was insanely busy and packed but everything was organized very nicely. The staff, especially Brenda, were amazing!
Priscilla, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

TAMMY, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Jill, 1-night trip
Verified Hotels.com guest review

6/10 Good

Great but parking gets 2 thumbs down
Hotel is great but the parking situation is less than desirable.
Brandi, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Darlene, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location!
We stayed because we were going to a concert at CHI Health Center and it was so convenient!
Susan, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice & convenient- Has some management issues
The rooms were nice/fine. We ate at the hotel and the food was very good- the restaurant dining area and bar were quite understaffed and took longer than normal to get food, drinks and service, but the people that were working were doing their absolute best. The lobby and bar there were very nice as well. The location is very convenient since it is right across the street from the CHI Center. Getting our room was a little frustraging. We arrived after the stated check in time and were told that our room was being cleaned and needed to be inspected and it wasn't ready, but would be 'soon', which was pretty frustraing because we had dinner reseervations and needed to get ready. Took nearly an hour for them to call us and say it was ready. The check in staff was very friendly and professional, however. We attended a concert and after the concert, the lines to the elevators were VERY long. I would have gladly used the stairs, but was told that wasn't an option for some reason. It took over 20 minutes just to get into the elevator to get to our room, which I find ridiculous since there are obviously stairs.
Dave, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Marrisa, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Lainey Wilson concert
we arrived at 330 since check in time was at 300. we live 2 hours away and planned on getting ready for the concert that was next door. when we arrived, we parked into the parking garage which the parking spaces are small for the little compact cars. Iowans usually drive trucks or SUVs so the parking spots were very small and limited. some trucks took 2 parking spots, which the trucks were so big. the check in line was so long. only 2 people at the check in counter. it was from the counter around the bar area to the lobby out to the hall to the garage area. it took 3 hours to get checked into our hotel room. Our room wasn't even ready, yet I had the mobile app for the keyless entry which was not working. we got to the room by 645 with the line for the elevators. and the concert started at 7. able to get ready within 5 minutes and took half hour to get into elevator to go down. with the rest of the guests at the hotel we had to wait in line to get into the concert. the hotel experience was horrible. was not able to enjoy especially at the price they charged. I will not spend money at another Hilton again. very disappointed with my stay there
1-night family trip
Verified Hotels.com guest review

6/10 Good

Michelle, 1-night trip with friends
Verified Hotels.com guest review