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Neptune Resort

3.5 star property
Hotel with outdoor pool, near The Star Gold Coast

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Photo gallery for Neptune Resort

2 Bedroom Ocean View Skyhome | Living area | 45-inch TV with cable channels
Front of property
Outdoor pool, sun loungers
Superior Apartment, 1 Bedroom, Ocean View | Living area | 45-inch TV with cable channels
Superior Apartment, 1 Bedroom, Ocean View | Individually decorated, individually furnished, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
    Gym
  • Laundry facilities
    Laundry facilities
  • Pool
    Pool
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Free WiFi
    Free WiFi
Main amenities
  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Beach towels
  • Spa tub
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Front-desk safe
  • Vending machine
Feel at home
  • Kitchen
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living area | 45-inch TV with cable channels

Superior Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1708 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Ocean View

Superior Apartment, 1 Bedroom, Ocean View | Balcony view

Superior Apartment, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 915 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Individually decorated, individually furnished, soundproofing

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1206 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Garden View

Superior Apartment, 1 Bedroom, Garden View | Terrace/patio

Superior Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 915 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Apartment

2 Bedroom Ocean View Apartment | Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1711 sq ft
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 45-inch TV with cable channels

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 861 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Skyhome

2 Bedroom Ocean View Skyhome | Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Skyhome

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1884 sq ft
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

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includes taxes & fees
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About the neighborhood

Map
32 Surf Parade, Broadbeach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 4 min walk - 0.4 km
  • The Oasis - 5 min walk - 0.5 km
  • The Star Gold Coast - 6 min walk - 0.5 km
  • Gold Coast Convention and Exhibition Centre - 11 min walk - 0.9 km
  • Cavill Avenue - 5 min drive - 4.0 km

Getting around

  • Coolangatta Airport (OOL) - 32 min drive
  • Varsity Lakes Station - 19 min drive
  • Helensvale Station - 23 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 3 min walk
  • Florida Gardens station - 25 min walk

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪No Name Lane - ‬6 min walk
  • ‪Nineteen at the Star - ‬5 min walk
  • ‪Miss Moneypenny's - ‬2 min walk
  • ‪Boost Juice - ‬7 min walk

About this property

Neptune Resort

Neptune Resort puts you in a great location, within just a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Guests can take a dip in the outdoor pool or grab a bite to eat at Tom's Cafe, which serves breakfast and lunch. A fitness center and an outdoor tennis court are offered, and in-room conveniences include washers/dryers and refrigerators. Fellow travelers love the helpful staff and nearby shopping. Public transportation is close by: Broadbeach South Light Rail Station is just 3 minutes by foot.

Languages

English

At a glance

Hotel size

  • 35 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 2.53 percent for credit card payments
  • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - noon)
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Coffee shop
  • Barbecue grills

What to do

  • Beach nearby
  • Surfing/body boarding nearby
  • Whale-watching nearby

Services

  • Tour/ticket assistance
  • Luggage storage
  • Beach towels
  • Pool loungers

Facilities

  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa tub
  • Outdoor tennis court

Accessibility

  • Elevator
  • Elevator door width (inches): 394
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 45-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Weekly housekeeping
  • Guidebooks/recommendations

Special features

Dining

Tom's Cafe - This café serves breakfast, lunch, and light fare.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 2.53 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per day
  • Rollaway beds are available for AUD 45 per day

Parking

  • Parking height restrictions apply

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
WiFi is provided up to 500 MB per guestroom, per stay.

Also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach

Frequently asked questions

Does Neptune Resort offer free cancellation for a full refund?
Yes, Neptune Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Neptune Resort?
Yes, there's an outdoor pool.
Are pets allowed at Neptune Resort?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Neptune Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Neptune Resort?
Check-in start time: 2 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.
Is there an onsite casino at Neptune Resort?
No, this hotel doesn't have a casino, but The Star Gold Coast (6-min walk) is nearby.
What is there to do at Neptune Resort and nearby?
Practice your swing on the tennis courts. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Neptune Resort also has a fitness center and a picnic area, as well as a garden.
Does Neptune Resort have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a toaster, cookware, and a refrigerator.
Does Neptune Resort have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Neptune Resort like?
Neptune Resort is located near Kurrawa Beach in Broadbeach, a short 3-minute walk from Broadbeach South Light Rail Station and 6 minutes' walk from The Star Gold Coast.

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Exceptional

The interior is a little bit old, but very clean. Only 5 minutes walk to beach and pacific fair shipping mall, very convenient.
Grace, 7-night trip
Verified Expedia guest review

8/10 Very Good

Gold Coast Holiday
It was a good stay a little bit older place but was clean had every thing you needed price was good and the location is 5 stars very close to Pacific Fair the biggest shopping centre in the Gold Coast and are handy to Light rail and walking distance to the casino.
Kerry, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, handy to pjs es we are interested in
Lynne, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

travis Paul, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff
Deborah, 6-night trip
Verified Wotif guest review

8/10 Very Good

Unfortunately the room wasnt very clean, dirty marks on doors in bathroom and walls, could hear noise from other units and animals barking, but nice units and very good security
amy, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Bed horrible and old could do with upgrade
Adrian, 5-night family trip
Verified Wotif guest review

8/10 Very Good

Great position, well kept hotel, beds comfy, our room 906 was tired and in need of a refurb 2 towels not enough .
sue, 6-night romance trip
Verified Wotif guest review

10/10 Exceptional

Home away from home
Love staying here. Best location, clean, comfortable.
Linda, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Excellent location close to shops and casino, enjoyed our stay here
John, 10-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location close to beach, restaurants, mall and public transport.
Lourens, 3-night trip
Verified Wotif guest review

8/10 Very Good

Great location and space for families
Very spacious and close to everything in broadbeach excellent for families
Tracey, 5-night family trip
Verified Hotels.com guest review

6/10 Good

Apartment was clean and close to restaurants and shops. I was disappointed that there was no aircon in the bedroom. Also we were given only 2 towels per couple. When asking for more towels at reception we were told it was a self contained unit and that we need to wash our towels. I didn’t come on holidays and pay the money for the apartment to do washing. Plus what were we going to use whilst we washed them. We had to pay extra for more towels. This is ridiculous for the money we paid. Also we didn’t have access to pool towels as reception closed at Midday Sunday. However the sign said 5pm.
Stephen, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very happy
Mark, 2-night romance trip
Verified Wotif guest review

8/10 Very Good

The apartment was a great size, with a balcony. Pool, spa and sauna, tennis courts on the grounds, plus a cafe. Staff were very friendly and helpful, and Pacific Fair, the beach and the casino were very close, as well as the light rail.
Benjamin, 5-night romance trip
Verified Wotif guest review

10/10 Exceptional

Michelle, 2-night trip
Verified Hotels.com guest review

6/10 Good

Very disheartening and disappointing stay, could not sleep 1 night because of the disgusting smell from prawn heads hidden behind the washing machine of the property which was not cleaned before we checked in the property.
Suchintan, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Friendly stuff
Zoran, 4-night romance trip
Verified Wotif guest review

8/10 Very Good

Good….but toilet paper is not enough…..because I stayed for over 2 weeks. I should buy them by myself….
Yukari, 16-night trip
Verified Wotif guest review

8/10 Very Good

Amazing location in Broadbeach. Laid back and quiet
Mike, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

It was a great place to stay
Troy, 2-night romance trip
Verified Wotif guest review

10/10 Exceptional

I had an 8 night stay with my 12 year old son I really enjoyed staying at Neptune Resort and the staff we’re really friendly The only thing i would suggest is that the $200 deposit be given back a little sooner i am still waiting after 6 days to receive my money
Tina, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Lovely views from the 5th story, close proximity to restaurants and shops all within walking distance.
Barry, 5-night family trip
Verified Lastminute guest review

4/10 Fair

No bathroom light for four days difficult to shave etc grouting dirty in bathroom sofas both had no springs unable to sit comfortably loud bang when flushed toilet loose panel reported nothing done Old tired decor thoughout
jacqueline, 5-night romance trip
Verified Expedia guest review