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Neptune Resort

3.5 star property
Escape to an urban retreat where relaxation meets convenience. Rejuvenate in style with access to a spa tub and outdoor pool.

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Photo gallery for Neptune Resort

Spacious living room with white leather sofas, a glass coffee table, and large windows overlooking the cityscape. | Neptune Resort
Two neatly made beds with blue and white bedding in a bright room with a large window overlooking a cityscape. Perfect for a relaxing stay. | Neptune Resort
Modern apartment complex with balconies and a green SUV parked in front. | Neptune Resort
A spacious lobby with floor-to-ceiling windows showcases a serene view of a tropical garden and a modern building. The sleek glass doors and tiled floors reflect the natural surroundings, creating a tranquil atmosphere. | Neptune Resort
Spacious balcony overlooking a serene courtyard, perfect for relaxation. | Neptune Resort
With its prime location near Pacific Fair Shopping Centre, Neptune Resort offers a serene oasis. Unwind in the sauna or spa tub, stay active at the gym, and enjoy moments of tranquility in the garden. Helpful staff and proximity to shopping have left a lasting impression on previous guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Laundry facilities
  • Pool
  • Air conditioning
  • Free parking
  • Non-smoking

Main amenities (12)

  • Weekly housekeeping
  • Near the beach
  • Outdoor pool
  • Outdoor tennis court
  • Fitness center
  • Beach towels
  • Hot tub
  • Coffee shop/cafe
  • Terrace
  • Garden
  • Front-desk safe
  • Vending machine

Feel at home (6)

  • Kitchen
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
  • Television
  • Garden

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Superior Apartment, 2 Bedrooms

Individually decorated, individually furnished, soundproofing

Superior Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1708 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Ocean View

Superior Apartment, 1 Bedroom, Ocean View | Balcony view

Superior Apartment, 1 Bedroom, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 915 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Individually decorated, individually furnished, soundproofing

Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1206 sq ft
  • Mountain view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Apartment, 1 Bedroom, Garden View

Superior Apartment, 1 Bedroom, Garden View | Terrace/patio

Superior Apartment, 1 Bedroom, Garden View

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 915 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Apartment

2 Bedroom Ocean View Apartment | Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Apartment

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1711 sq ft
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | 45-inch TV with cable channels

Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 861 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Skyhome

2 Bedroom Ocean View Skyhome | Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Skyhome

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 1884 sq ft
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for One-Bedroom Superior Apartment - Ocean View

Individually decorated, individually furnished, soundproofing

One-Bedroom Superior Apartment - Ocean View

  • Sleeps 2
  • 1 Double Bed

View all photos for 2 Bedroom Ocean View Skyhome

Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Skyhome

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior One Bedroom Apartment- low floor

Individually decorated, individually furnished, soundproofing

Superior One Bedroom Apartment- low floor

  • Sleeps 2
  • 1 Queen Bed

View all photos for 2 Bedroom Ocean View Apartment

Individually decorated, individually furnished, soundproofing

2 Bedroom Ocean View Apartment

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Two Bedroom Apartment

Individually decorated, individually furnished, soundproofing

Two Bedroom Apartment

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Apartment

Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
32 Surf Parade, Broadbeach, QLD, 4218

What's nearby

  • Pacific Fair Shopping Centre - 4 min walk
  • The Oasis - 5 min walk
  • The Star Gold Coast - 6 min walk
  • Gold Coast Convention and Exhibition Centre - 11 min walk
  • Cavill Avenue - 5 min drive

Getting around

  • Coolangatta Airport (OOL) - 32 min drive
  • Varsity Lakes Station - 19 min drive
  • Helensvale Station - 23 min drive
  • Gold Coast City Coomera Station - 24 min drive
  • Broadbeach South Light Rail Station - 3 min walk
  • Florida Gardens station - 25 min walk

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪No Name Lane - ‬6 min walk
  • ‪Nineteen at the Star - ‬5 min walk
  • ‪Miss Moneypenny's - ‬2 min walk
  • ‪Boost Juice - ‬7 min walk

About this property

Neptune Resort

Neptune Resort puts you in a great location, within just a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Guests can take a dip in the outdoor pool or grab a bite to eat at Tom's Cafe, which serves breakfast and lunch. A fitness center and an outdoor tennis court are offered, and in-room conveniences include washers/dryers and refrigerators. Fellow travelers love the helpful staff and nearby shopping. Public transportation is close by: Broadbeach South Light Rail Station is just 3 minutes by foot.

Languages

English

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 9 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • The property charges 2.53 percent for credit card payments
    • The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - noon)
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Coffee shop
  • Barbecue grills

What to do

  • Beach nearby
  • Surfing/body boarding nearby
  • Whale-watching nearby

Services

  • Tour/ticket assistance
  • Luggage storage
  • Beach towels
  • Pool loungers

Facilities

  • Built in 1997
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Fitness center
  • An outdoor pool
  • Hot tub
  • Outdoor tennis court

Accessibility

  • Elevator
  • Elevator door width (inches): 394
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 47
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 45-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Separate bathtub and shower
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Dining table

More

  • Weekly housekeeping
  • Guidebooks/recommendations

Special features

Dining

Tom's Cafe - This café serves breakfast, lunch, and light fare.

Fees & policies

Refundable deposits

  • Deposit: AUD 200.00 per stay

Optional extras

  • Credit card charges are subject to an extra charge of 2.53 percent

Children & extra beds

  • Cribs/infant beds are available for AUD 10.0 per day
  • Rollaway beds are available for AUD 45 per day

Parking

  • Parking height restrictions apply

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
WiFi is provided up to 500 MB per guestroom, per stay.

Also known as

Neptune Broadbeach
Neptune Resort
Neptune Resort Broadbeach
Neptune Resort Broadbeach, Gold Coast
Neptune Resort Hotel
Neptune Resort Broadbeach
Neptune Resort Hotel Broadbeach

Frequently asked questions

Does Neptune Resort offer free cancellation for a full refund?

Yes, Neptune Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Neptune Resort?

Yes, there's an outdoor pool.

Are pets allowed at Neptune Resort?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Neptune Resort?

Yes, there's free self parking.

What are the check-in and check-out times at Neptune Resort?

Check-in start time: 2 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.

Is there an onsite casino at Neptune Resort?

No, this hotel doesn't have a casino, but The Star Gold Coast (6-min walk) is nearby.

What is there to do at Neptune Resort and nearby?

Practice your swing on the tennis courts. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool. Neptune Resort also has a fitness center and a picnic area, as well as a garden.

Does Neptune Resort have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a toaster, cookware, and a refrigerator.

Does Neptune Resort have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Neptune Resort like?

Neptune Resort is located near Kurrawa Beach in Broadbeach, a short 3-minute walk from Broadbeach South Light Rail Station and 6 minutes' walk from The Star Gold Coast.

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Good

HK, 4-night family trip
Verified Hotels.com guest review

8/10 Very Good

Convenient to beach and opposite to Pacific Fair. Everything in walking distance plus small gym and pool which my husband used.. all you need for a comfortable stay
cheryl, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

ChangHui, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

frank, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Magic Spot!
Perfect location for us - a block away from the beach and across from The Star for our Magic Millions shuttle bus. Already planning next year to stay longer!
Sara, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chantelle, 7-night trip
Verified Hotels.com guest review

8/10 Very Good

Rachael, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Catherine, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, very friendly and welcoming staff. Highly recommend.
Tash, 3-night trip
Verified Wotif guest review

10/10 Exceptional

Stuart, 3-night trip
Verified Expedia guest review

6/10 Good

Bathroom & toilet areas old and could do with renovation upgrade
Duane, 5-night trip
Verified Expedia guest review

8/10 Very Good

ROSLYN, 5-night trip
Verified Expedia guest review

10/10 Exceptional

This is the 2nd time stay and would certainly recommend, so close to shopping transport and the beach. We were upgraded to a bigger room and the view was beautiful After our flights were cancelled (twice) Kathy and the team were very kind to let us stay an extra night We will be returning and will recommend the Neptune to friends and family Thank-you Neptune
Maree, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

.
Rebecca, 3-night trip
Verified Wotif guest review

4/10 Fair

Caroline, 3-night trip
Verified Expedia guest review

10/10 Exceptional

A very comfortable unit with a great pool and spa, great location with just a short walk to the beach and Pacific Fair shopping centre.
Jo, 3-night romance trip
Verified Wotif guest review

10/10 Exceptional

The interior is a little bit old, but very clean. Only 5 minutes walk to beach and pacific fair shipping mall, very convenient.
Grace, 7-night trip
Verified Expedia guest review

8/10 Very Good

Gold Coast Holiday
It was a good stay a little bit older place but was clean had every thing you needed price was good and the location is 5 stars very close to Pacific Fair the biggest shopping centre in the Gold Coast and are handy to Light rail and walking distance to the casino.
Kerry, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

Clean, handy to pjs es we are interested in
Lynne, 5-night romance trip
Verified Expedia guest review

8/10 Very Good

travis Paul, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jeff, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Friendly staff
Deborah, 6-night trip
Verified Wotif guest review

8/10 Very Good

Unfortunately the room wasnt very clean, dirty marks on doors in bathroom and walls, could hear noise from other units and animals barking, but nice units and very good security
amy, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Bed horrible and old could do with upgrade
Adrian, 5-night family trip
Verified Wotif guest review

8/10 Very Good

Great position, well kept hotel, beds comfy, our room 906 was tired and in need of a refurb 2 towels not enough .
sue, 6-night romance trip
Verified Wotif guest review