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The Waterfront Suites - Heritage Collection

5.0 star property
Beachfront aparthotel within easy reach of Bay of Islands

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Waterfront Suites - Heritage Collection

Pool
On the beach
On the beach
Front of property
Penthouse, 3 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Kitchen
  • Laundry facilities

Main amenities (12)

  • 15 smoke-free apartments
  • Daily housekeeping
  • On the beach
  • Babysitting
  • Airport shuttle
  • Air conditioning
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
  • Meeting room

Feel at home (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Kitchen
  • Garden
  • Daily housekeeping
  • Washer/dryer

Room options

Available filters for rooms
Showing 4 of 4 rooms

Suite, 2 Bedrooms, Ocean View

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Washer/dryer
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, in-room safe, iron/ironing board

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Washer/dryer
Premium bedding
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Living area | LCD TV, DVD player

Premium Suite, 2 Bedrooms

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
Washer/dryer
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Premium bedding, in-room safe, iron/ironing board

Penthouse, 3 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dishwasher
LCD TV
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 7
  • 5 Twin Beds OR 3 King Beds

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Pool
Kitchen
Laundry facilities
Free parking
9.2 out of 10, Wonderful, (245)
The price is $326
includes taxes & fees
$284 per night
Jan 6 - Jan 7, 2025
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About the neighborhood

Map
100 Marsden Road, Paihia, 0210

What's nearby

  • Paihia Wharf - 3 min walk
  • Paihia Beach - 4 min walk
  • Waitangi Treaty Grounds - 4 min drive
  • Haruru Falls - 5 min drive
  • Russell Beach - 30 min drive

Getting around

  • Kerikeri (KKE-Bay of Islands) - 22 min drive
  • Auckland Intl. Airport (AKL) - 125.3 miles/201.6 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cbk Craft Beer and Kitchen - ‬2 min walk
  • ‪Marina Cafe Opua - ‬7 min drive
  • ‪Hone's Garden - ‬25 min drive
  • ‪Paihia Wharf - ‬2 min walk
  • ‪Charlotte's Kitchen - ‬3 min walk

About this property

The Waterfront Suites - Heritage Collection

The Waterfront Suites - Heritage Collection offers a fantastic location, putting you just steps from Bay of Islands. You'll have free perks like WiFi and self parking. Apartments feature bonuses like kitchens and washers/dryers, along with LCD TVs and DVD players.

Languages

English, French

At a glance

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • The property charges 3 percent for credit card payments
  • The front desk is open daily from 8:00 AM - 6:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed

Property amenities

Beach

  • On the beach

Internet

  • Free WiFi

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Free crib/infant bed
  • Babysitting (surcharge)

Kitchen

  • Refrigerator (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Toaster
  • Electric kettle

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Rollaway/extra beds: NZD 40.0 per day

Bathrooms

  • Free toiletries
  • Towels provided
  • Hair dryer

Entertainment

  • LCD TV with digital service
  • DVD player

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Conference space (592 square feet)

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (with limits)
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near the ocean
  • On the bay
  • On the waterfront
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 15 rooms
  • 3 floors
  • 2 buildings
  • Built in 2006

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Credit card charges are subject to an extra charge of 3 percent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 40.0 per day

Parking

  • Parking height restrictions apply

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The Paihia Sails Three Bedroom Premium Suite is located in a different building, 55 yards (50 meters) from the main property and does not have access to amenities such as the pool and barbecue facilities.

Also known as

Waterfront Suites Heritage Collection Apartment Paihia
Waterfront Suites Apartment Paihia
Waterfront Suites Paihia
The Waterfront Hotel Paihia
Waterfront Suites
Waterfront Suites Heritage Collection Apartment
Waterfront Suites Heritage Collection Paihia
Waterfront Suites Heritage Collection
The Waterfront Suites Heritage Collection
The Waterfront Suites Heritage Collection
The Waterfront Suites - Heritage Collection Paihia
The Waterfront Suites - Heritage Collection Aparthotel
The Waterfront Suites - Heritage Collection Aparthotel Paihia

Frequently asked questions

Are pets allowed at The Waterfront Suites - Heritage Collection?
Sorry, pets aren't allowed.
Is parking offered on site at The Waterfront Suites - Heritage Collection?
Yes, there's free self parking.
Is airport shuttle service offered by The Waterfront Suites - Heritage Collection?
Yes, an airport shuttle is available.
What are the check-in and check-out times at The Waterfront Suites - Heritage Collection?
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM.
What is there to do at The Waterfront Suites - Heritage Collection and nearby?
The Waterfront Suites - Heritage Collection has a garden.
Does The Waterfront Suites - Heritage Collection have a kitchen or kitchenette?
Yes, there is a kitchen which also includes a toaster, cookware, and a refrigerator.
What's the area around The Waterfront Suites - Heritage Collection like?
The Waterfront Suites - Heritage Collection is located on the waterfront, a short 1-minute walk from Bay of Islands and 3 minutes' walk from Paihia Wharf.

Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Sue, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Very helpful with organising day trips
Louise, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Corey, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful place to stay in Paihia - two bedroom apartment was ideal for the whole family and gorgeous views!
Rebecca, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Fabulous
We had a lovely comfortable, spacious suite close to shops and restaurants, on the waterfront and easy parking.
Alexandra, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay nice and handy to restaurants and shops. Nicely presented and very clean, highly recommend to stay
Carol, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Its amazing love the look of the whole room and suites. Everything complinets the rooms well.
Mereana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jason, 1-night trip
Verified Wotif guest review

10/10 Exceptional

The receptionist was lovely. Very helpful
Anna, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Edmond, 2-night trip
Verified Expedia guest review

4/10 Fair

Rude aggressive receptionist. No view.
John, 5-night romance trip
Verified Wotif guest review

8/10 Very Good

Air con wasn’t working but otherwise a fabulous property and location
Gillian, 1-night family trip
Verified Wotif guest review

10/10 Exceptional

Exceptional
This is our second time staying here & it doesn't disappoint ,fabulous, spacious suites, Great location on the bay, close to all restaurants , the grounds are beautifully landscaped, secure underground parking, extremely friendly staff, would highly recommend
Ann Marie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, good coffee next-door and Terra restaurant very close. Loved being so close to everything and the beach. Comfortable clean room. The pool was great for some morning exercise. We were very happy with our short stay here.
Isaac, 1-night romance trip
Verified Lastminute guest review

10/10 Exceptional

Barry, 2-night family trip
Verified Wotif guest review

8/10 Very Good

Lovely place - pity about the Wi-Fi
My wife and I stayed at the Waterfront Suites for three nights in October 2023. Our room was very nice and well-appointed, and the location was perfect. I would have rated it as five stars except for the very poor internet connection through the Wi-Fi. When I brought it up at reception, I was told to call an outside number (I have to say that the personnel were lovely – this is a management decision). As I didn't have a NZ phone, I had to call from reception. Of course, no one answered, and we had to put up with very slow, or non-existent internet access for our entire stay (I couldn’t even upload a single image). A good internet connection is essential these days, almost as important as electricity. Making the guest call a third-party service provider is akin to having to call the local electric company when the power is out. Waterfront management should improve the connection and take control of support.
Alan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place we will be back.
Grant, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Fantastic accommodation and location!
Jasmine, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved the property 😊
Kirstin, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The grounds are beautifully landscaped. It is super close to all of the main areas of Paihia The suite itself was so well appointed.
Christina, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Michael, 1-night trip
Verified Expedia guest review

6/10 Good

Pretty good. Disappointed in condition and smell coming from the carpet in bedroom. Mouldy or damp
Nick, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Perfect spot across the water, a really pleasant stay
shenita, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Sharleen, 1-night trip
Verified Hotels.com guest review