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SureStay Plus Hotel By Best Western Portland Route 52 West

2.5 star property
Portland hotel with indoor pool and restaurant

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Photo gallery for SureStay Plus Hotel By Best Western Portland Route 52 West

Reception
Lobby
Indoor pool, sun loungers
Desk, laptop workspace, iron/ironing board, WiFi
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi
Located in the heart of Portland, SureStay Plus Hotel By Best Western Portland Route 52 West offers a warm welcome with free breakfast and a cozy bar. Stay connected with WiFi in public areas, unwind at the indoor pool or get moving at the 24-hour gym. Guests appreciate helpful staff.

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (11)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Air conditioning
  • ATM/banking services
  • Vending machine
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Sofa bed
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Television
  • Daily housekeeping
The current price is $78
includes taxes & fees
$67 per night
Mar 1 - Mar 2

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Sofa bed
Private bathroom
Hair dryer
Microwave
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Bathroom | Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Mini-fridge
Smart TV
Separate bedroom
Sofa bed
Separate bathtub and shower
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, iron/ironing board, WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Air conditioning
Refrigerator
Smart TV
Sofa bed
Hair dryer
Private bathroom
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

Similar properties

Fitness facility

Baymont by Wyndham Franklin

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.2 out of 10, Very Good, 1,001 reviews
The price is $67
includes taxes & fees
$60 per night
Mar 2 - Mar 3
Baymont by Wyndham Franklin
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About the neighborhood

Map
9239 Highway 52, Portland, TN, 37148

What's nearby

  • Sumner Crest WInery - 3 min walk
  • Kentucky Downs - 6 min drive
  • Nissan Stadium - 34 min drive
  • Gaylord Opryland Resort & Convention Center - 36 min drive
  • Grand Ole Opry - 38 min drive

Getting around

  • Nashville International Airport (BNA) - 43 min drive

Restaurants

  • ‪Portland Pizza & Pub - ‬8 min drive
  • ‪Sonic Drive-In - ‬8 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪H G Hills Food Store - ‬8 min drive

About this property

SureStay Plus Hotel By Best Western Portland Route 52 West

Enjoy your visit to Portland with a stay at SureStay Plus Hotel By Best Western Portland Route 52 West. After splashing around at the indoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say great things about the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 60 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Express check-in available
    • Check-out time is 11:00 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • WiFi in rooms*
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge

Working away

  • 24-hour business center

Services

  • 24-hour front desk
  • Laundry facilities
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • ATM/banking
  • 24-hour fitness center
  • An indoor pool
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Sofa bed
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • WiFi (surcharge)
  • Free local calls
  • Desk chair

Food and drink

  • Mini-fridge
  • Freezer
  • Microwave

More

  • Daily housekeeping

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 0.0 per 24-hour period (rates may vary)

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

SureStay Plus Hotel By Best Western Portland Route 52 West Hotel

Frequently asked questions

Is there a pool at SureStay Plus Hotel By Best Western Portland Route 52 West?

Yes, there's an indoor pool.

Are pets allowed at SureStay Plus Hotel By Best Western Portland Route 52 West?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Plus Hotel By Best Western Portland Route 52 West?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at SureStay Plus Hotel By Best Western Portland Route 52 West?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM. Express check-in and contactless check-out are available.

Is there an onsite casino at SureStay Plus Hotel By Best Western Portland Route 52 West?

No, this hotel doesn't have a casino, but Kentucky Downs (6-min drive) is nearby.

What is there to do at SureStay Plus Hotel By Best Western Portland Route 52 West and nearby?

SureStay Plus Hotel By Best Western Portland Route 52 West has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near SureStay Plus Hotel By Best Western Portland Route 52 West?

Yes, there's an onsite restaurant.

What's the area around SureStay Plus Hotel By Best Western Portland Route 52 West like?

SureStay Plus Hotel By Best Western Portland Route 52 West is located a short 3-minute walk from Sumner Crest WInery.

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SureStay Plus Hotel By Best Western Portland Route 52 West Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

Great place to stay
Jerry, 1-night trip

10/10 Exceptional

I was wowed!
It was a nice and cleaning hotel! Offered Breakfast. Large rooms. Incredible price for how nice it is!
Nydia Mayela, 1-night trip

10/10 Exceptional

Great Staff & Breakfast Wonderful location
Staff extremely friendly & helpful Breakfast had lots of options and location very convenient.
Vicki, 1-night trip

8/10 Very good

Good stay
Awesome. We came in at dark and rainy. They gave us food coupons our room was clean and comfortable. Breakfast was good. Staff very polite and helpful.
Ronda, 1-night trip

8/10 Very good

Hospitality and food
Lance, 1-night trip

10/10 Exceptional

Lady at checkin was very pleasant. Room was clean, bathroom was clean, beds are comfortable. This was large room, temperature was perfect. Hotel is easy off highway, restaurant next to hotel. Nice stay
Robert, 1-night trip

10/10 Exceptional

The room was clean and the staff was friendly. The breakfast was plenty and enough variety.
Melanie, 1-night trip

10/10 Exceptional

Staff was helpfull Place was clean Nothing to complain about
Gustavo, 2-night trip

10/10 Exceptional

Great place to stay
Donald, 2-night trip

8/10 Very good

Very friendly staff
Kathleen, 1-night trip

4/10 Fair

Very let down by the fact the pool was closed. The bathroom had a very musty damp smell to it.
Zachery, 1-night trip

4/10 Fair

Look elsewhere for safety and access to your room
When we arrived, we were told since we were the last room to check in, we had a room without a working electronic lock. I asked about another room, but we were told there were none (but they still had rooms open to book for the night on the Hotels website and their website). Our room door had been propped open as the only way to open the door was the master key by staff. So to leave the room, we had three options 1) one of us stay in the room to let the other in (inconvenient when bring up luggage) 2) prop the door open (so anyone could walk into our room) or 3) have the staff open the door (with the front desk staff really pushing for us to not do that and to pick one of the other options). This is a safety issue as when we went to the room, the door was open. If I had been alone, I would have left and not stayed. This is unacceptable to not have access to the room that is being paid for. The attitude from the staff was all well, it is what it is. I wouldn't stay again and was thankful we were only there for one night. I would encourage others to look elsewhere for safety reasons.
Kim, 1-night trip

4/10 Fair

The curtains were dirty The pool was out of service and had been for 2 weeks per the last up front The breakfast wasn't to bad but how can you have cereal but no milk The ladies upfront were ABSOLUTELY AMAZING The only reason I booked that hotel was because it was suppose to have a pool and my granddaughter needed something to do in her down time because she is high functioning and can't sit in a room all the time Well that didn't happen at all
Brandy, 2-night trip

6/10 Good

This hotel is okay. Nothing special. Bed was comfortable, and the room was reasonably clean. The facility could use some cleaning up and basic repairs. Nothing to really complain about but nothing to brag about. If I’m in the area again, I’ll choose another hotel nearby.
Gerald, 1-night trip

8/10 Very good

Everything good except for the wall of the bathroom that has moho and the people at night at the bar it was noisy and seems like dangerous
ALFREDO, 1-night trip

10/10 Exceptional

Great stay
Super awesome people! Very helpful. Clean place and comfy beds. Thank you so much!
Katherine, 1-night trip

8/10 Very good

Near highway. Cheaper than Nashville!
Gregory, 1-night trip

10/10 Exceptional

Clean, friendly staff, restaurant within walking distance.
Jennifer, 1-night trip

10/10 Exceptional

Will absolutely stay again!! No complaints
Michael, 1-night trip

10/10 Exceptional

Nice hotel
The hotel is easy access. The front desk clerk was friendly and efficient. Our room was clean and the beds comfortable. We had a large room. Good value for the money.
Ben, 1-night trip

10/10 Exceptional

Friendly and professional staff at check in. Convenient to Interstate.
Von, 1-night trip

8/10 Very good

Very good value for the price. Decent breakfast. Whole place could have been a little cleaner Overall a good value for the money. Will stay again
Barry, 2-night trip

10/10 Exceptional

Great, will stay there again
Jon, 3-night trip

6/10 Good

The staff was very good, polite and friendly. Breakfast was decent. However the bathroom door frame in our room was moving 2” in and out. And the door itself didn’t latch. The bathroom sink barely drained, and the hair dryer was throwing sparks out.
Stephen, 2-night trip

6/10 Good

Will not stay again
Pros: Staff super friendly and helpful. Great water pressure. Cons: Tub was disgusting. Hotel old and run down. Attached to a restaurant/bar with a lot of drunks hanging around in and out of the hotel. Will not stay again.
3-night trip

General property information

Travelers Say
"LOVED having an abundant supply of clean towels in the pool area!"
Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM