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El Sueño Hotel & Spa

4.0 star property
Adults-only hotel with spa, near Puebla Cathedral

Choose dates to view prices

Photo gallery for El Sueño Hotel & Spa

Indoor pool
Junior Suite, 1 King Bed | Living area | LCD TV
Front of property
Bar (on property)
Terrace/patio
In the heart of Puebla Historic Center, El Sueño Hotel & Spa combines modern comforts with rich history. Unwind at the rooftop terrace or indulge in a rejuvenating Thai massage at the spa. Connect to WiFi and enjoy international cuisine at one of two restaurants.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Airport transfer
  • Pool
  • Bar
  • Spa
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Massage/treatment rooms
  • Airport drop-off service
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
  • Minibar
The current price is $104
includes taxes & fees
$88 per night
Feb 27 - Feb 28

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Master Suite

Master Suite | Minibar, in-room safe, desk, blackout drapes

Master Suite

Highlights

Balcony
Separate sitting area
Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
LCD TV
Pillow menu
Premium bedding
  • 387 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

Highlights

Air conditioning
LCD TV
Ceiling fan
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

Highlights

Air conditioning
LCD TV
Ceiling fan
Separate bedroom
Premium bedding
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Plus

Standard Plus | Minibar, in-room safe, desk, blackout drapes

Standard Plus

Highlights

Air conditioning
LCD TV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
Minibar
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Premier Suite | Premium bedding, down comforters, individually decorated

HOTEL BOUTIQUE CASONA 65

  • Spa
  • Airport transfer
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, (102)
The price is $74
includes taxes & fees
$62 per night
Mar 4 - Mar 5
HOTEL BOUTIQUE CASONA 65
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About the neighborhood

Map
9 Oriente No. 12 Centro Histórico, Puebla, PUE, 72500

What's nearby

  • Zócalo de Puebla - 6 min walk
  • Puebla Cathedral - 6 min walk
  • Puebla Convention Center - 14 min walk
  • Centro Expositor - 6 min drive
  • Angelopolis Commercial Center - 7 min drive

Getting around

  • Puebla Intl. Airport (PBC) - 43 min drive
  • Puebla–Cholula Tourist Train Terminal - 28 min walk
  • Airport drop-off service

Restaurants

  • ‪El Mural de los Poblanos - ‬3 min walk
  • ‪Zaranda Café - ‬3 min walk
  • ‪Clemente Caffe - ‬3 min walk
  • ‪Le Sucrèe - ‬1 min walk
  • ‪Licorería San Pedrito - ‬1 min walk

About this property

El Sueño Hotel & Spa

El Sueño Hotel & Spa features a rooftop terrace and puts you within a 10-minute walk of Zócalo de Puebla and Puebla Cathedral. Guests can visit the spa to be pampered with hot stone massages, body wraps, or facials, and La Tentacion, one of 2 restaurants, serves international cuisine and is open for dinner. Other highlights at this boutique hotel include an indoor pool, a bar/lounge, and a snack bar/deli. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (1 total, up to 33 lbs per pet)*
    • Specific rooms only*
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Free onsite valet parking
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 8:00 AM–11:30 AM
  • 2 restaurants
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2002
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • An indoor pool
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

La Tentacion - This restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Salon Frenesi - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000 per stay

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 350 per person
  • Airport shuttle service is offered for an extra charge of MXN 480 per vehicle
  • Early check-in can be arranged for an extra charge of MXN 700 (subject to availability)
  • Late check-out can be arranged for an extra charge of MXN 700 (subject to availability)

Pets

  • Pets are allowed for an extra charge of MXN 350 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

El Sueno Hotel
El Sueño Hotel
El Sueño Hotel Puebla
El Sueño Puebla
El Sueño Hotel & Spa Hotel
El Sueño Hotel & Spa Puebla
El Sueño Hotel & Spa Hotel Puebla

Frequently asked questions

Does El Sueño Hotel & Spa offer free cancellation for a full refund?

Yes, El Sueño Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at El Sueño Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at El Sueño Hotel & Spa?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. There's a charge of MXN 350 per pet, per night.

Is parking offered on site at El Sueño Hotel & Spa?

Yes, there's free self and valet parking.

Is airport shuttle service offered by El Sueño Hotel & Spa?

Yes, a shuttle from the hotel to the airport is available. The charge is MXN 480 per vehicle.

What are the check-in and check-out times at El Sueño Hotel & Spa?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of MXN 700 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge of MXN 700 (subject to availability).

What is there to do at El Sueño Hotel & Spa and nearby?

El Sueño Hotel & Spa has a spa and an indoor pool.

Are there restaurants at or near El Sueño Hotel & Spa?

Yes, there are 2 onsite restaurants, featuring international cuisine.

What's the area around El Sueño Hotel & Spa like?

El Sueño Hotel & Spa is in Puebla Historic Center, a short 6-minute walk from Zócalo de Puebla and 6 minutes' walk from Puebla Cathedral.

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El Sueño Hotel & Spa Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Great atmosphere
Very smooth checkin and checkout; helpful front desk and staff. Very clean and comfortable.
Jorge, 1-night trip

10/10 Exceptional

Lovely stay in Puebla & Cholula
Great service and charming hotel in the heart of the historic center.
Carlos, 3-night trip

10/10 Exceptional

I enjoyed the property, staff were friendly and welcoming. The rooms were nicely kept, and very beautiful. Great suggestions from staff as far as food recommendations. Will stay in this hotel next time I’m in Puebla
Jessenia, 2-night trip

10/10 Exceptional

Love the people that work there!!!
Arleen, 15-night trip

10/10 Exceptional

Beautifully located, a delicious breakfast and parking included, great service and lovely rooms!!!
Megan, 3-night trip

10/10 Exceptional

Comfortable bed, decent internet, and great breakfast options.
Jessica, 1-night trip

10/10 Exceptional

Will go back again, my wife and I enjoyed our stayed.

8/10 Very good

Great hotel few blocks from the cathedral, very friendly staff. Good american breakfast included.
Maria, 3-night trip

10/10 Exceptional

Location was very good. The breakfast was excelent.
Ramon, 1-night trip

10/10 Exceptional

Awesome place, neat, beautiful and friendly, would return for sure!

10/10 Exceptional

The staff is really accommodating and friendly. Jorge was very attentive and helpful. The room was spacious and beautifully decorated. I will be back.
Jacqueline, 1-night trip

10/10 Exceptional

Overall had a great stay. Location was great because it was quiet and conveniently located where you can walk anywhere.

10/10 Exceptional

Romantic Mansion
Lovely and romantic setting.
Hector, 3-night trip

8/10 Very good

Cute place, good location, quirky.
Ralph, 3-night trip

8/10 Very good

Location
Felipe, 1-night trip

6/10 Good

the place it's so beautiful with great location but the service could be so much better
George, 1-night trip

10/10 Exceptional

Unique property, very close to the Cathedral. Great food.
Rebecca, 5-night trip

10/10 Exceptional

Súper beautiful rooms
Eduardo, 1-night trip

10/10 Exceptional

We come back whenever we can. We love this hotel
Anel, 1-night trip

10/10 Exceptional

Centrally located, beautiful, clean room and friendly staff! We loved it !
Samanta, 1-night trip

10/10 Exceptional

Loved this place, it’s beautiful and clean. Really good dinner and drinks. The spa is very nice. Highly recommend this hotel.
Anel, 1-night trip

10/10 Exceptional

The location was excellent for walking in the Zocalo area, the staff were very friendly and the breakfasts were very good. Our room was located downstairs with no outdoor views so it was a bit dark, but overall OK.
Mike, 4-night trip

10/10 Exceptional

Most comfortable hotel
Excellent hotel with rooms that are decorated beautifully. Located in the historic district of Puebla. The staff were very attentive and polite. Most spoke English as well as Spanish. The food in the restaurant was wonderful as well. Really enjoyed our stay and would return.
Liborio J M, 5-night trip

10/10 Exceptional

Nice and quiet
Claudia, 1-night trip

10/10 Exceptional

the staff was very friendly and helpfull. the food. excellent. super location .
ireri erendira, 2-night trip