Located near a train station, Quality Hotel The Reef is a great choice for a stay in Frederikshavn. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Fellow travelers say good things about the helpful staff.
Languages
Danish, English, Swedish
At a glance
Hotel size
210 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (1 year old and younger) stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Covered onsite self parking (DKK 125.00 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends
2 restaurants
Bar/lounge
Coffee shop
Coffee/tea in a common area
Shared refrigerator
Room service (limited hours)
Traveling with children
Children stay free (see details)
Playground
Children's menu
What to do
Bicycle rentals nearby
Golfing nearby
Working away
14 meeting rooms
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
1 building/tower
Built in 1987
Safe-deposit box at front desk
Terrace
Fireplace in lobby
Television in common areas
24-hour fitness center
Arcade/game room
Comprehensive food waste policy
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 35
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Height-adjustable showerhead
Stair-free path to entrance
Room amenities
Be entertained
50-cm flat-screen TV
Cable TV channels
Home comfort
Heating
Ceiling fan
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Crib/infant bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower only
Hair dryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Champagne service
More
Housekeeping (on request)
In-room safe
Special features
Dining
Sundeck Bar - Onsite lobby lounge.
Restaurant Calypso - This restaurant serves breakfast only. Open daily.
Det Gule Pakhus - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Lobster Bob - Overlooking the pool, this café serves lunch and light fare. Open daily.
Sundeck Bar - Onsite bar. Open select days.
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from November 5 to July 5:
Sauna
Spa tub
Swimming pool
Water park
The property will be renovating from November 4 2024 to July 6 2025 (completion date subject to change). The following areas are affected:
Water park
During renovations, the hotel will make every effort to minimize noise and disturbance.
Children & extra beds
Cribs/infant beds are available for DKK 100.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of DKK 300 per pet, per day
Parking
Covered self parking costs DKK 125.00 per day
Pool, spa, & gym (if applicable)
Children under 13 years old are not allowed in the swimming pool without adult supervision
Policies
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
Reef Scandic
Scandic Reef
Scandic Reef Frederikshavn
Scandic Reef Hotel
Scandic Reef Hotel Frederikshavn
Scandic Stena Line Frederikshavn Hotel Frederikshavn
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn, Jutland, Denmark
Scandic Stena Line Hotel Frederikshavn
Scandic The Reef Frederikshavn
Scandic The Reef
Quality Hotel The Reef Hotel
Quality Hotel The Reef Frederikshavn
Quality Hotel The Reef Hotel Frederikshavn
Frequently asked questions
Does Quality Hotel The Reef offer free cancellation for a full refund?
Yes, Quality Hotel The Reef does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Hotel The Reef?
Yes, pets are welcome. There's a charge of DKK 300 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Quality Hotel The Reef?
Yes. Self parking costs DKK 125.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Quality Hotel The Reef?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).
What is there to do at Quality Hotel The Reef and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy amenities like a 24-hour fitness center and an arcade.
Are there restaurants at or near Quality Hotel The Reef?
Yes, there are 2 onsite restaurants, featuring pool views.
What's the area around Quality Hotel The Reef like?
Quality Hotel The Reef is in the heart of Frederikshavn, a short 5-minute walk from Frederikshavn Station and 3 minutes' walk from Tordenskjold.
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Sep 9, 2024
Ann Bellis
Ann Bellis, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 2, 2024
Property bar & restaurant were not open on a Thursday night. This was a surprise
Jean
Jean, 1-night family trip
Verified Expedia guest review
6/10 Good
May 22, 2024
Limited room service
anton
anton, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 1, 2024
Everything was as expected
Lasse
Lasse, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 19, 2023
KIRILL
KIRILL, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 1, 2023
Peter
Peter, 4-night trip
Verified Hotels.com guest review
2/10 Poor
Jan 18, 2023
WORST HOTEL STAY EVER!
I had a very horrible experience with this hotel. Everything was overpriced. It claims to be 4 stars but the rooms were dirty, the food was stale, there was no room service the whole time I stayed several days. The front desk staff lady I don't know her name but she was Danish in her Mid 30-40's she was extremely rude to me she wanted me to wait around 2 hours in the lobby instead of the room on a flloor not a single staff was cleaning because they could not locate my laundry I had given then 2 days prior. With heavy luggage after spending a fortune on their dirty, unsanitary hotel. I tolerated all that including waiting in long lines with huge family crowding to go to the swimming pool. They were loud people coughing everywhere I saw no Covid precautions in place at all. Everything was old and outdated. The front desk staff lady was so rude to me I asked to speak to a manager and she gave me a "Stepherd Wives" grim ignoring me told me to go over there like a little boy. I keep repeating my request until a guest behind me a man rudely interupted me and this lady incited this whole thing by stonewalling me and rudely disregarding me. My laundry should have been ready at 11 am at check out they had it for 2 days. They charge 800DKK to do simple 3 outfits. I tolerated all of it after spending $170 a night to basically stay in a dump then the manager calls me up and basically abuses me during a dinner hour totally and completely unprofessional. Lotte Anderson a nightmare! -WORST!
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 10, 2022
Preben Buch
Preben Buch, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
May 11, 2022
Parking convenient - restaurants nearby
Right in the heart of town, parking was very convenient just across from the hotel. They gave you a note to place on your dash board. Overall good stay w many restaurants nearby. Room will be good to have a fridge and could do with a bath mat even though the design of the shower door is very good
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 17, 2022
Lin
Lin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 9, 2021
Lin
Lin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 23, 2021
Great stay
Great hotel, great waterpark, great staff !
Tina Byriel Brøndum
Tina Byriel Brøndum, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jul 1, 2021
Mette
Mette, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jun 27, 2021
Daniele
Daniele, 9-night business trip
Verified Hotels.com guest review
8/10 Very Good
May 30, 2021
crowded in weekends
Joseph
Joseph, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2020
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 28, 2020
Clean and fine hotel. A bit expensive.
Mads André
Mads André, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 11, 2020
Perfect stop
It was a nice spot to stop by on our way to Skagen - perfect For a family trip Or for a couple trip :)
Ana
Ana, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 10, 2020
Perfect for families
Positively surprised by the standard and facilities. Perfect for families!
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 14, 2020
Geat stay.very kids friendly!
Great stay over the weekend. Rooms are nice, however difficult to have the window open at night as the seagulls are loud. But adds to the “reef” experience. Pool was better than expected and kids loved it. I have had better breakfast at other Scandics, but might be because of corona that standard were a bit low.
Morten
Morten, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Jul 2, 2020
This is a hotel for families and screaming kids. No minibar. Limited menu that closes at 21. We had to order delivery pizza and the place recommend was some of the worst pizza I've had. The family room was tiny, cramped and not the double sofa bed we were promised.
Verified traveler
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Feb 24, 2020
Amazing staff and really fun for kids below 12
The staff are fantastic. They are really responsive and supportive. The pool spa is great and has tons of fun for kids and sauna and jacuzzi's for parents. When it gets busy there are some small incidents like other guests being really disrespectful and throwing chewing tobacco "snus pouches" in the pool, but the staff are quick to remedy these unfortunate incidents.
Lee
Lee, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 7, 2020
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Jan 6, 2020
This is a family resort mainly for families. The restaurants, ... are extremely busy with families. The service is pretty good, but it is noisy, busy and a bit crazy during the morning breakfast, but otherwise good. The facility has multiple bars, a good internet and the water world is amazing.
Henrik
Henrik, 5-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 2, 2020
Niels E
Niels E, 1-night family trip
Verified Hotels.com guest review
General property information
Travelers Say
"The pool was better than expected and the kids loved it."