There are a couple of quirks at an otherwise terrific property.
There is a side entrance/exit for suitcases, so don't struggle up the stairs to the lobby entrance.
The room we were given was not ready, and the safe was inoperable, so we switched rooms, and everything was ok going forward.
We were able to use the laundry on level minus 3 but the power kept failing repeatedly while drying clothes.
The hotel staff are friendly and helpful with a professional attitude.
The area is not the very best but a quick transfer via 95 bus to Grand Place, or the Bru train to Midi/South for the SNCB or SNCF are easy ways to visit Ghent/Bruges and Paris/Lille for a day trip.
We enjoyed Bruges and Lille more than Brussels and Paris.
Nice restaurant nearby in the square called Vester. Also good sandwich shop nearby called The Poet.