Tennessee Wesleyan College - 17 min drive - 22.1 km
Getting around
McGhee Tyson Airport (TYS) - 45 min drive
Restaurants
McDonald's - 13 min walk
Fat Hats Grill - 7 min drive
La Casa Vieja - 6 min drive
Taco Bell - 5 min drive
Burger King - 12 min walk
About this property
Holiday Inn Express & Suites Sweetwater, an IHG Hotel
When visiting Sweetwater, Holiday Inn Express & Suites Sweetwater, an IHG Hotel is a great choice to consider. Guests can visit the fitness center for a workout, and freebies like breakfast, WiFi, and self parking are added perks. Fellow travelers love the helpful staff.
Languages
English
At a glance
Hotel size
71 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free breakfast
Working away
Business center
Meeting room
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Pool loungers
Facilities
1 building/tower
Built in 2010
Television in common areas
Fitness center
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible business center
Room amenities
Be entertained
35-inch LED TV
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Rainfall showerhead
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards.
Cashless transactions are available.
Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Quality Sweetwater
Holiday Inn Express Sweetwater Hotel
Holiday Inn Express Sweetwater
Frequently asked questions
Does Holiday Inn Express & Suites Sweetwater, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Express & Suites Sweetwater, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Holiday Inn Express & Suites Sweetwater, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express & Suites Sweetwater, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express & Suites Sweetwater, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out is available.
What is there to do at Holiday Inn Express & Suites Sweetwater, an IHG Hotel and nearby?
Maintain your daily exercise routine at the gym.
Does Holiday Inn Express & Suites Sweetwater, an IHG Hotel have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 25, 2024
Sunshine
Sunshine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Melissa
Melissa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 18, 2024
Timothy
Timothy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 18, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 7, 2024
We were not notified that the pool was out of service when we booked our reservation. Very Disappointing.
Darrin
Darrin, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 31, 2024
Would stay again but needs some room touchups.
Room was very large for 2 adults & our 3 sons. 2 queens beds were comfortable but the sofa bed was needing to be replaced. Bathroom needed attention. Shower head needed replaced. Walls needed repaired and painted. Breakfast options were excellent.
missy
missy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
The staff was great. Christine was so nice and helpful. We had an issues at check in with the room we were given, but she fixed it immediately. The room was in need of repair and it smelled like wet carpet, but the beds were comfortable and it was convenient.
Grace
Grace, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
Great staff!
The people were amazing! All very kind and helpful. Every thing was clean and the breakfast was great. The hotel itself needs a lot of repairs and upkeep and maintenance.
Kelly
Kelly, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Aug 18, 2024
The room smelled of mold/mildew. The shower was not clean it had other people’s hair in it. The hotel itself is dated. The pool was closed but was not mentioned on site. And sadly the pancake machine was broken :(
Callie
Callie, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
David
David, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 11, 2024
MARQUETTA
MARQUETTA, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
Nice place to stop for a rest
Jamie
Jamie, 1-night trip
Verified Expedia guest review
4/10 Fair
Aug 2, 2024
This is an older property unfriendly staff. Cold breakfast food. Pool was closed should had on website. Not worth price we paid. If we wss not so tired would of stayed somewhere else. Poor internet.
Cynthia
Cynthia, 1-night family trip
Verified Expedia guest review
4/10 Fair
Jul 29, 2024
the room was musty and carpet was bad. the furniture was in disrepair. It smelled bad and was not worth the $150 we paid. The staff was friendly and nice.
Orman
Orman, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 27, 2024
Upside: Rooms were clean and quiet. Breakfast was very good. Convenient to the location we were visiting.
Downside: Only spent the money I did for the room because of the indoor pool and exercise room, but the pool was closed for cleaning the entire time we were there Thursday thru Saturday, also the exercise room only had two pieces of equipment, a stationary bike and treadmill(which didn't work). Other than those things the stay was pretty good.
Melissa
Melissa, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 24, 2024
The pool was so cloudy it made me not want to get in it. But the room was nice and the breakfast was amazing.
Tiffany
Tiffany, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 23, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 22, 2024
Clean and Friendly
Very friendly staff and comfortable room.
Todd
Todd, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 20, 2024
Erin
Erin, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 16, 2024
Maybe worth $60 a night AT BEST
Pretty worn down room. The drawer on the dresser kept rolling open and blocking the walkway because the room was heavily sloped. It was maybe the worst night of sleep I’ve ever had. The beds were extremely uncomfortable, even my children complained about them the next day. There were hardly any tv channels and the pool was so murky and gross looking that we didn’t dare go in. The draw for this hotel was that only 2 pulled up online in this area and this one had a “make your own pancake” station and comfortable beds by looking at the photos on Hotels.com. Of course the pancake maker was broke and the beds were the worst I’ve slept on in my life. There was mildew in the showers and no vent in the bathroom so traveling with a family made for one hot and stinky room, which the hotel room already smelled heavily of mildew, I’m assuming now was from the lack of a vent in the bathroom. We chose this hotel for the pictures but so wish we had just booked a room at another one of the many hotels along the road nearby on the day of our stay.
Verified traveler
1-night family trip
Verified Hotels.com guest review
2/10 Poor
Jul 15, 2024
Brittany
Brittany, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jul 14, 2024
Maruphavanan
Maruphavanan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 13, 2024
Great staff
Tracey
Tracey, 1-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 4, 2024
Kristin
Kristin, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jun 28, 2024
Liked the location. But i seemed to have been bitten by insects when i woke up.