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Best Western Plus Heritage Inn

3.0 star property
Houston hotel with outdoor pool and 24-hour fitness

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Heritage Inn

Reception
Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, sun loungers
Laundry room

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Air conditioning
  • 24/7 front desk
  • Laundry facilities
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Vending machine
  • Water dispenser
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The price is $92
includes taxes & fees
$78 per night
Dec 23 - Dec 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Egyptian cotton sheets, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Refrigerator
HDTV
Hypo-allergenic bedding
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

Quality Inn

Free breakfast
Free parking
Free WiFi
Air conditioning
7.0 out of 10, Good, (504)
The price is $70
includes taxes & fees
$60 per night
Dec 23 - Dec 24
Quality Inn
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About the neighborhood

Map
Houston, TX

What's nearby

  • Port of Houston - 7 min drive - 8.4 km
  • Minute Maid Park - 9 min drive - 11.8 km
  • Toyota Center - 11 min drive - 12.9 km
  • George R. Brown Convention Center - 11 min drive - 12.9 km
  • NRG Stadium - 19 min drive - 22.6 km

Getting around

  • Houston William Hobby Airport (HOU) - 14 min drive
  • Houston, TX (EFD-Ellington Field) - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 27 min drive
  • Houston Station - 22 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Taquiria El Charro - ‬3 min drive
  • ‪Church's Chicken - ‬16 min walk
  • ‪Little Caesars Pizza - ‬3 min drive
  • ‪Dairy Queen - ‬14 min walk

About this property

Best Western Plus Heritage Inn

Best Western Plus Heritage Inn puts you within a 15-minute drive of Toyota Center and George R. Brown Convention Center. You can get a workout in at the 24-hour fitness center or take a dip in the outdoor pool. Also, Minute Maid Park and Downtown Aquarium are within a short drive. The helpful staff and overall property condition get good marks from fellow travelers.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 62 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 6 AM–9 AM
  • Coffee/tea in a common area
  • Water dispenser

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1999
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Closed captioned TV
  • Grab bar in shower
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • 37-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free long-distance and local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Policies

Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Frequently asked questions

Is there a pool at Best Western Plus Heritage Inn?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Best Western Plus Heritage Inn?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Heritage Inn?
Yes, there's free self parking. Parking spots may be limited. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Plus Heritage Inn?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and check-out are available.
What is there to do at Best Western Plus Heritage Inn and nearby?
Best Western Plus Heritage Inn has an outdoor pool and a 24-hour fitness center.

Reviews

8.0

Very Good

8.4/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Very Good

good for price.
Hotel was nice, night staff at desk was wonderful and very helpful. Room smelled of smoke/HTC. Day staff at front desk was rude and not helpful. Breakfast was good.
carol, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Sindhu, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Sub par
Room had pee around the rim. Everywhere else appeared clean. Called front desk sge said she will look into it & hung up. I went downstairs to check what she was going to do since she wasnt clear about what she was going to do. She looked at the pee & took pics. Put us in another room, but didnt seem happy about it. Was not friendly. Beds were super firm. Half pillows uncomfortable. Breakfast area was clean & ok choices. Price was affordable but would not stay again.
Stephen, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Cesar, 1-night trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Kristin, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jose Felipe, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Garreth, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gerardo, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Bad experience overall
The front desk host was heavy set older woman who was very rude to me during my stay here. The lady made me feel very uncomfortable and berated me over breakfast. I was trying to grab food for my sick boyfriend when she walked up and gave me attitude for no reason and then proceeded to stare at me uncomfortably from the front desk as if I did something wrong which did not make me feel welcomed as a guest here. I didn't see her singling out any other guests when there were plenty of loud guests in the breakfast area and families with unattended children running around, but she had a problem with me grabbing food for my sick boyfriend. It didn't need to escalate to this level, but I did not appreciate the rude behavior this front desk person gave me for doing absolutely nothing wrong. We will not be returning to this hotel ever after this terrible experience we had. Also it is nowhere close to the convention center in Houston traffic.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jillian, 1-night trip
Verified Hotels.com guest review

4/10 Fair

4-night business trip
Verified Hotels.com guest review

6/10 Good

Horrible front desk service
The stay would have been much better and had I not expected the horrible customer service from I believe the front desk clerk Eva. She was very rude in her tone and delivery of responses. I felt as if I was a bother and irrelevant. As I was waiting on my bags I also overheard her on the phone with a customer and she displayed the same horrible customer service. From my understanding she has been there 18 years. I find it hard to believe that she hasn’t had any complaints. Had it not been for the younger clerk Merilyn I believe I would have left. She was extremely nice and apologized for my bad experience. I hope that the clerk gets held accountable for the horrible service if not consider a new career because she clearly seems miserable. It’s unfortunate that people like her represent your establishment.
Esperanza, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

The requirement to place $100 incidental is reflection of the types of clientele they serve. The room was adequate and we did have a safe stay with no issues.
Abel, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Good stay
Maria isabel, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Got double charged for the room. Called yo get an address since the Expedia app was giving me something different and was told they couldn’t give me the address. When I finally was given a key there was someone in my room and was told by the receptionist that the door was probably left open and someone went in there…
Maribel, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Robert, 1-night trip
Verified Expedia guest review

2/10 Poor

Theodore, 2-night trip
Verified Hotels.com guest review

4/10 Fair

While checking in, I was forced to smell burning Marijuana. When i inquired about, i was informed that many guests will go to the back court area to smoke marijuana. I had to take a moment and question whether or not I was in Texas. I understand there are certain behaviors that are difficult to deal with, but I would hope Best awestern would work on keeping a more healthy environment at their check in desk.
Robert, 1-night business trip
Verified Expedia guest review

8/10 Very Good

James, 2-night trip
Verified Expedia guest review

2/10 Poor

Watch your back
This hotel is in a really bad part of town. I was afraid to leave the hotel by myself at night. The sheets were dirty along with the old stained sofa that looked like it needed to be taken to the dumpster. The front reception was the only good thing about this hotel. It is far away from the city, takes almost an hour with traffic just to get to the zoo.
Felicia, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Best
Disappointed! Clerk was unfriendly, neighborhood is shady, room slopes to the outside, bent rain gutters lying on sidewalks. Bed was comfy.
Dale, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

La persona de enfrente muy amable cuando me registre
Maricela, 1-night family trip
Verified Expedia guest review

6/10 Good

Paulo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

juan carlos, 1-night trip
Verified Orbitz guest review