Located near a train station, Best Western Gateway Adirondack Inn is a great choice for a stay in Utica. Guests can visit the fitness center for a workout, and free perks include self parking and buffet breakfast daily between 7:00 AM and 9:00 AM. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
88 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Minimum check-in age: 21
Check-out time is 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 80 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Internet
Free WiFi in public areas
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
No alcohol served onsite
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–9:00 AM
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting room
Services
24-hour front desk
Laundry facilities
Free newspapers in lobby
Facilities
2 buildings/towers
ATM/banking
Television in common areas
Fitness center
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Down comforter
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free local calls
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Breakage deposit: USD 200 per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per pet, per night (maximum USD 100 per stay), plus a one-time cleaning fee of USD 200.00
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Adirondack
Best Western Gateway Adirondack
Best Western Gateway Adirondack Inn
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Utica
Best Western Gateway Adirondack Hotel Utica
Best Western Utica
Utica Best Western
Best Gateway Adirondack Utica
Best Western Gateway Adirondack Inn Hotel
Best Western Gateway Adirondack Inn Utica
Best Western Gateway Adirondack Inn Hotel Utica
Frequently asked questions
Are pets allowed at Best Western Gateway Adirondack Inn?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 25 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Best Western Gateway Adirondack Inn?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Gateway Adirondack Inn?
You can check in starting at 3:00 PM. Check-out time is 11 AM.
What is there to do at Best Western Gateway Adirondack Inn and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Best Western Gateway Adirondack Inn like?
Best Western Gateway Adirondack Inn is a short 6-minute walk from Erie Canalway Trail and 15 minutes' walk from Utica Children's Museum.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8/10
Cleanliness
8.2/10
Staff & service
6.8/10
Amenities
7.2/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Fair
Jan 19, 2025
Too noisy can hear everyone in the hall
Hope
Hope, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
Nov 18, 2024
SUNGJIN
SUNGJIN, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
I was skeptical but turned out great!
We stayed at the seperate building on the side. This made my kiddos feel better that it was more hotel style rooms with a door to a hallway that was locked from the outside unless you had a key card. The other main part was more motel style even though they had hallways there was no stopping people from going up to your door even if they didnt have a key. The room was very clean and the beds were very comfortable. The soaps that were in the showers were full sized and smelled good. The cleaning service was amazing. Always around for anything you needed. We were in for a hockey tournament and the kids wanted to play knee hockey and the cleaning service let them and loved that they wanted to play rather than be on video games! Checking in and out was a breeze. The other family we were with tried to get an early check in and i know the front desk gave him hassle with that and would not release the room until 3:01 even tho the cleaning people said the room was done so that was a little weird. We stayed from a thursday to a sunday. We enjoyed our stay very much and will be coming back!
Andrea
Andrea, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
Lower your prices
The stay was wonderful, quiet clean, beautiful staff. I just don’t agree with your prices. They’re too damn high lol
Rosalie
Rosalie, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
Oct 25, 2024
Maria
Maria, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 21, 2024
Hibernian Weekend
Good Solid Hotel.
Good Staff
Good Location
Brian P.
Brian P., 2-night business trip
Verified Hotels.com guest review
8/10 Very Good
Oct 20, 2024
Rosetta
Rosetta, 1-night trip
Verified Expedia guest review
8/10 Very Good
Oct 20, 2024
Very small bathroom. Seemed pricey but I don't know what's normal for Utica.
Daniel
Daniel, 1-night trip
Verified Expedia guest review
2/10 Poor
Oct 19, 2024
Well first they had us down for 2 nights and that was the start when checking in, they charged are card for the lady that was in front of us, then charged us for our room, which made account negative and other charges to my account, blood on sheets bathroom was gross key cards didn’t work and they were no help
Gina and Greg
Gina and Greg, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Oct 17, 2024
Michael
Michael, 3-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 16, 2024
I don't care for the busy industrial area of Utica. This was a redone motel and didn’t feel super safe. We did not have issues, but I prefer a less industrial place to stay.
Jennifer
Jennifer, 2-night family trip
Verified Expedia guest review
6/10 Good
Oct 9, 2024
Typical hotel stay but after getting to the room after 1:00 am I discovered that the bed had not been made. There were freshly cleaned sheets and blanket however I was in no mood to make a bed at that time of night.
George
George, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 30, 2024
Lovely staff. Clean hotel. Would have liked proper crockery and cutlery at breakfast, not disposable.
Verified traveler
7-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 26, 2024
Barbara
Barbara, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
We had the opportunity to share this property with international lacrosse players who were playing in a tournament. We met players from Japan, china tipai, Germany, and Scotland. We learned many things about these coaches, players and the game they love to participate in. Yes they were slightly noisy later at night (after 11 pm) but with a quick visit in the hallway about their day and a reminder we were older everything went quiet. My husband has dementia and without proper sleep at night our days are impossible to enjoy. Great bunch of young people to share a hotel with.
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 10, 2024
Went to get a candy bar for a late night stack unbelievably expensive $3 and something for a small candy bar and almost $6 for a large. That's ridiculous
DAVID
DAVID, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 6, 2024
Anissa
Anissa, 1-night trip
Verified Expedia guest review
6/10 Good
Sep 4, 2024
Inconvenient check in
Walter
Walter, 1-night trip
Verified Orbitz guest review
6/10 Good
Aug 31, 2024
Rachel
Rachel, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 29, 2024
Robert
Robert, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 27, 2024
Julian Rene Arthur
Julian Rene Arthur, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 25, 2024
Great hotel,but old
Hotel is old, but room is good and renovated. Bed is comfortable!
Breakfast staffs are amazing!!
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 22, 2024
Would recommend
We’d recommend this stay! It’s pricey (as are the other hotels in the area), but includes breakfast and is a good spot when passing through for the night. Staff was very friendly!
Alexa
Alexa, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
A very nice woman checked us into our room. Very polite😊
Nancy Ann
Nancy Ann, 1-night trip
Verified Expedia guest review
6/10 Good
Aug 18, 2024
Comment
It was fine. Quiet. Issues with computer made it take checkin long at least 15-30 minutes. Had to carry bags up stairs. No elevator seen, need to tell people that is the case.