71487 Twentynine Palms Highway, Twentynine Palms, CA, 92277
What's nearby
Theatre 29 - 5 min drive
29 Palms Historical Society - 5 min drive
Joshua Tree National Park Oasis Visitor Center - 6 min drive
Fortynine Palms Oasis Trail - 7 min drive
Joshua Tree National Park North Entrance - 12 min drive
Getting around
Palm Springs Intl. Airport (PSP) - 67 min drive
Bermuda Dunes, CA (UDD) - 77 min drive
Restaurants
McDonald's - 4 min drive
Starbucks - 4 min drive
Jack in the Box - 5 min drive
The Rib Co. - 17 min walk
Castañeda's Mexican Food - 5 min drive
About this property
SureStay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree puts you within a 10-minute drive of Joshua Tree National Park. For a workout, you can visit the fitness center or go for a morning swim at the seasonal outdoor pool. A spa tub and a terrace are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
82 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 3 children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Free onsite extended parking
Free onsite RV/bus/truck parking
Wheelchair-accessible van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast 5:30 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Barbecue grills
Free daily reception
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Hiking/biking trails nearby
Working away
24-hour business center
Computer station
Services
24-hour front desk
Concierge services
Laundry facilities
Facilities
4 buildings/towers
Garden
Picnic area
Terrace
Fitness center
Seasonal outdoor pool
Spa tub
Accessibility
Braille/raised signage
Wheelchair-accessible van parking
Lever door handles
Tile flooring in public areas
Room amenities
Be entertained
50-inch LCD TV
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Refundable deposits
Breakage deposit: USD 250 per stay
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Pool, spa, & gym (if applicable)
Pool access available from 8:00 AM to 10:00 PM
The seasonal pool is open from March 25 to November 20
Policies
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Gardens
Best Western Gardens Hotel
Best Western Gardens Hotel Joshua Tree National Park
Best Western Gardens Hotel National Park
Best Western Gardens Joshua Tree National Park
Best Western Gardens National Park
Best Western Gardens Joshua Tree National Park Twentynine Palms
Best Western Garden Hotel Twentynine Palms
Best Western Twentynine Palms
Twentynine Palms Best Western
Best Western Gardens Hotel at Joshua Tree National Park
Sure Stay Plus by Best Western Twentynine Palms Joshua Tree
SureStay Plus by Best Western Twentynine Palms Joshua Tree Hotel
Frequently asked questions
Is there a pool at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Yes, there's a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at SureStay Plus by Best Western Twentynine Palms Joshua Tree?
No, this hotel doesn't have a casino, but Tortoise Rock Casino (6-min drive) is nearby.
What is there to do at SureStay Plus by Best Western Twentynine Palms Joshua Tree and nearby?
Have fun with nearby activities like hiking and rock climbing, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming. Relax in the spa tub or enjoy the use of other amenities, which include a seasonal outdoor pool and a fitness center. SureStay Plus by Best Western Twentynine Palms Joshua Tree also has a picnic area and a garden.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.0/10
Cleanliness
8.0/10
Staff & service
6.6/10
Amenities
6.6/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 3, 2025
Kelsi
Kelsi, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 2, 2025
Shyenne
Shyenne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
TOY
TOY, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 31, 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
6/10 Good
Dec 31, 2024
The sink water didn’t work good it dripped. The light around the mirror wasn’t good
Tommy
Tommy, 2-night family trip
Verified Hotels.com guest review
6/10 Good
Dec 29, 2024
The pull out bed was worn out and you can feel the spring sitting/sleeping in it. The room was not as clean as it can be and you can see grim on the kitchen sink. They have microwave in the room but only provide paper plates and plastic forks, spoon and knives upon request.
Nadia
Nadia, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 29, 2024
The heater/air conditioner in the front room made an awful noise, so shut it off. Room had a strange smell to it. Looked like mildew growing around kitchen sink. And pretty sure there was a bed bug found in the bed. Staff was super nice when checking in. Didn’t speak to them after, did not go in for free breakfast. Rooms really need an update.
Verified traveler
1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 4, 2024
Nice hotel to stay while visiting Joshua Tree National park. It is cheaper as compared to nearby hotels, good thing is breakfast included which is normal stuff and good. Rooms are spacious, the building looks little worn. But ok for few days stays.
Lakshmi
Lakshmi, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Dec 1, 2024
Xie
Xie, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 27, 2024
Verified traveler
3-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 24, 2024
Adam
Adam, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 16, 2024
Tyler
Tyler, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Nov 12, 2024
Horrible experiences
We booked for 2 days but when I checked in, I found that the toilet was not working and even there was a large cockroach.
I requested to change the room but they didn't get the request because the hotel was full. So we decided to get refunded and moved to another hotel.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
For follow up if you choose.
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 11, 2024
Alvin
Alvin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Josh
Josh, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 29, 2024
Christelle
Christelle, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 26, 2024
This is a Worst Western, not Best.
We booked a suite. It was disgustingly dirty and we walked out (after taking photos). It was that bad that despite paying in advance we gave the keys back to the receptionist. She was very apologetic and said she had a different room, a jacuzi room that we could look at. We looked and decided to stay as it was a hassle trrying to get another place that late and we had been driving all day. The whole place is run down, the pool is filthy, you'd probably cat h a disease if you used it.
And, having downgraded our room to one half the size and with no kitchenette the hotel offered us NO refund or money back.
Colin
Colin, 3-night trip
Verified Hotels.com guest review
6/10 Good
Oct 20, 2024
Would not stay again.
The registration wa great. Mikayla was very helpful. The rooms was ok, but the outside grounds were terrible. They need to hire a landscape company to trim trees , pull weeds fix the landscape rock. The pool area was even worse. Had to go out to the pool area to get ice. Not very accessible.
Kenneth
Kenneth, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 15, 2024
A good stay for a night
Nice and clean room. The condition of the pool was a bit bad. But the free breakfast was nice :-)
Jesper
Jesper, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 12, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Friendly Service
The Front Desk was friendly during check in and check out. They made sure that I received credit for my stay and helped me navigate through 3 different accounts I didn't know I had.
Joseph
Joseph, 1-night business trip
Verified Hotels.com guest review
2/10 Poor
Oct 8, 2024
Disgusting property. Pool was disgusting, dirty shaving razor was at the pool edge with toilet paper all around, beer cans all over, and the bathroom had mold and the floors turned your feet black. DISGUSTING PLACE. Found bugs in our room, one was crawling on me in the middle of the night. If I could give zero stars I would.
Kylie
Kylie, 1-night family trip
Verified Expedia guest review
6/10 Good
Oct 7, 2024
Beds were comfortable and location was convenient. Pool was green and covered in sludge - completely unusable. Rooms were clean-ish, walls were thin, and there were cockroaches. Wouldn’t stay again.
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Decent place for the $$
The lady who checked us in was very friendly and helpful. The room was nice and big. The room walls and doors could use a wipe down. The shower water goes hot and cold during the 10 minute shower. Our bathroom toilet was plugged in the morning not sure what happened as it was working fine before we went to bed. Would be nice if they got pillows for the beds, I think there was a throw pillow and a sheet full of sheets for my pillows lol. But overall for the area was the best price for a decent place to stay for the night.