The corridor dirty had not been vacuumed. Tried to have dinner in restaurant, they did not communicate that they did not receive food order, the service was shocking. Waited long time to even get a drink, eventually managed to place our food order, told no potato or chips, we then agreed on salad replacement. After about 1 & half hours managed to get our chicken wings started which was over cooked and dry. Waited so long for our mains only to eventually after 3 hours in restaurant be told they have no food on main menu only soup. Have just never experienced anything so poor, Words cannot describe the horror experience. After 4 hours in restaurant managed to only have 3 dried chicken wings & bowl of soup with roll. If they communicated from the start they did not have food we could have gone somewhere else at 18.00, but 22.00 too late as had no transport to try get somewhere else to get food. Service and communication was shocking. Worst hotel experience ever, unfortunately cannot recommend them to anyone