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Quality Inn & Suites

2.5 star property
FM 1960 hotel with restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Free daily self-serve breakfast
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board
Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Free breakfast
  • 24/7 front desk
  • Air conditioning
  • Free parking
  • Laundry facilities
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • 24-hour front desk
  • Air conditioning
  • Computer station
  • Front-desk safe
  • Vending machine
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Free newspapers in the lobby
  • Luggage storage
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
The price is $68
includes taxes & fees
$58 per night
Dec 25 - Dec 26

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, in-room safe, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Smoking

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LED TV
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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The price is $60
includes taxes & fees
$51 per night
Dec 2 - Dec 3
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About the neighborhood

Map
13371 Fm 1960 Road W, Houston, TX, 77065

What's nearby

  • North Cypress Medical Center - 3 min drive - 2.5 km
  • Traders Village - 3 min drive - 3.3 km
  • Berry Center - 8 min drive - 8.1 km
  • Sam Houston Race Park - 9 min drive - 9.0 km
  • Willowbrook Mall - 9 min drive - 9.3 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 36 min drive
  • Houston William Hobby Airport (HOU) - 55 min drive
  • Houston, TX (EFD-Ellington Field) - 56 min drive
  • Houston Station - 25 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬3 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Hwy 6 Tacos - ‬17 min walk
  • ‪Lazy Dog Restaurant & Bar - ‬10 min walk

About this property

Quality Inn & Suites

When you stay at Quality Inn & Suites, you'll be within a 15-minute drive of Willowbrook Mall and Houston Premium Outlets. Free perks include WiFi, self parking, and self-serve breakfast daily between 6:00 AM and 9:00 AM. Also, CityCentre and Memorial City Mall are within a short drive. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 58 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Designated smoking areas
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free self-serve breakfast each morning 6:00 AM–9:00 AM
  • Restaurant

Traveling with children

  • Children stay free (see details)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible lounge
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • LED television
  • Premium TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 10.0 per night

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and outdoor lighting on site.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Also known as

Best Western Windsor
Best Western Windsor Suites
Best Western Windsor Suites Hotel
Best Western Windsor Suites Hotel Houston
Best Western Windsor Suites Houston
Windsor Best Western
Quality Inn Suites
Quality Inn & Suites Hotel
Best Western Windsor Suites
Quality Inn & Suites Houston
Quality Inn & Suites Hotel Houston

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quality Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Are there restaurants at or near Quality Inn & Suites?
Yes, there's an onsite restaurant.

Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Very Good

Nice for the price.
Booked last minute for a basketball tournament. Good price and clean room. Only complaint was the free breakfast. Black coffee, waffles and cereal were the options. No juice or butter or creamer or any pastry/toast/bagel or anything. Two containers of yogurt in the fridge. Just not much to choose from.
Jill, 1-night family trip
Verified Hotels.com guest review

6/10 Good

6-night business trip
Verified Hotels.com guest review

4/10 Fair

Cody, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carlos A, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Brettanny, 2-night trip
Verified Hotels.com guest review

6/10 Good

just short
While everything was in decent condition, all furnishings and finishes were of low quality. Bedsheets, blankets, some of the pillows were just folded up blankets in a pillowcase. The couch was small and uncomfortable, the TV could not be viewed easily from the sitting area. Breakfast was non-existent, a wafflemaker and coffee and dry cereals is about the extent of it. If it's available, then you can get by for a night, but not comfortable for longer stays for sure.
Sean, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

5-night trip
Verified Hotels.com guest review

10/10 Exceptional

All around good stay..
Cozy & quiet. Convenient area, nice staff.
4-night family trip
Verified Hotels.com guest review

6/10 Good

Sadly had to deal with roaches at the hotel and it was normalized as they should be there. Would not recommend. Breakfast is also basically bagels and cofffee.
5-night trip
Verified Hotels.com guest review

6/10 Good

Breakfast was VERY limited.
Jennifer Cassandra, 3-night romance trip
Verified Expedia guest review

8/10 Very Good

What I like was the price and the Staff. What I didn't like was the breakfast options and the train. Other than that will I stay again if need be yes because of the staff and price.
LaTasha, 6-night family trip
Verified Expedia guest review

2/10 Poor

I like the bedroom, but the bathroom in room 109 had a hole in the celling and a roach plus an insect fell in the tub. The small refrigerator in the room did not work, so I was unable to store my items I purchased. I contacted the morning receptionist early in the morning to let her know the conditions of the room, but they were not resolved. She stated I will be moved to another room after housekeeping come to clean the room by 10:00 am and examine the bathroom. I met the housekeeper between 10:00am-11:00am, whereas, I told her about the bathroom condition. She assured that I would be moved to another room upon my return from an appointment I had that morning. However, I returned to my room between 5:00pm-6:00pm. I went to the evening receptionist to get the new room key to the new room, whereas, all hell bust loose. The receptionist became very rude when I told her about unfair charges. I was very professional and calm. She wanted me to return the keys to the room. I told her that I was not going to return the keys until I call my bank to see if those unfair(fraud) charges went through my account, whereas, she not only threatened to call the police, she actually called the police. The police came,whereas, he spoke to her. I only heard some of the conversation, and I think she was not truthful, so I continued to talk to my banker in which she verified the fraud charges. I returned to her the keys and I took the receipt. I left the premise.
Gwendolyn, 7-night trip
Verified Expedia guest review

8/10 Very Good

Deposits are required
The overall stay went well. Staff were polite and respectful , however I do feel as though it should be noted that $75 deposits are required at the time of arrival. This isn’t noted anywhere until you arrive and well policy is policy.
Nyla, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I liked how quiet it was and how safe it looked
Joshua, 1-night trip
Verified Expedia guest review

2/10 Poor

Customer service was not good at all in the afternoon, i was willing to stay longer and the response from the receptionist was that i couldnt because i had to pay ANOTHER deposit, when the only thing she needed to do was to renew my stay for more days
2-night family trip
Verified Hotels.com guest review

2/10 Poor

Terrible
Martha, 1-night trip
Verified Expedia guest review

8/10 Very Good

June, 1-night trip
Verified Expedia guest review

2/10 Poor

Tyler, 2-night trip
Verified Expedia guest review

2/10 Poor

Paris, 1-night trip
Verified Expedia guest review

6/10 Good

Honest and true
We had a few small plumbing issues, but nothing more than that. We did arrive just about 1 week after Beryl. But cleanliness needs help inside the rooms. Slamming doors by guests is an issue.
Michael, 2-night trip
Verified Hotels.com guest review

4/10 Fair

The pool was green.. no vending machines..no blankets… not enough towels… could hear people walking around upstairs of our room
jean, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Colton, 2-night trip
Verified Expedia guest review

4/10 Fair

Antonio, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Nolan, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Rick G, 3-night trip
Verified Hotels.com guest review