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Fairmont El San Juan Villa Experience

5.0 star property
Luxury hotel with full-service spa, connected to a shopping center, near Isla Verde Beach

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Photo gallery for Fairmont El San Juan Villa Experience

4 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers
4 bars/lounges, poolside bar, beach bar
4 outdoor pools, open 7:00 AM to 9:00 PM, sun loungers
Balcony view
Villa, 2 Queen Beds, Terrace, Beachside (Garden View) | 1 bedroom, premium bedding, in-room safe, desk
Escape to Fairmont El San Juan Villa Experience, a luxury haven near Isla Verde Beach. Unwind with beachfront dining and yoga classes or indulge in treatments at Well & Being Spa. The helpful staff has left guests raving about their stay.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Casino
  • Pet friendly
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Casino
  • 4 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Breakfast available
  • Fitness center
  • Free beach club on site
  • Beach cabanas
  • Beach towels
  • Valet parking

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Separate sitting area
  • Garden
$604 nightly
The total price is $670
Jul 14 - Jul 15
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Villa, 1 King Bed, Balcony, Poolside

Villa, 1 King Bed, Balcony, Poolside | 1 bedroom, premium bedding, in-room safe, desk

Villa, 1 King Bed, Balcony, Poolside

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Terrace, Beachside (Garden View)

Villa, 1 King Bed, Terrace, Beachside (Garden View) | 1 bedroom, premium bedding, in-room safe, desk

Villa, 1 King Bed, Terrace, Beachside (Garden View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed, Balcony, Ocean View

Villa, 1 King Bed, Balcony, Ocean View | 1 bedroom, premium bedding, in-room safe, desk

Villa, 1 King Bed, Balcony, Ocean View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, 1 King Bed, Terrace (Banyan)

Bungalow, 1 King Bed, Terrace (Banyan) | 1 bedroom, premium bedding, in-room safe, desk

Bungalow, 1 King Bed, Terrace (Banyan)

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Queen Beds, Balcony, Poolside

Villa, 2 Queen Beds, Balcony, Poolside | 1 bedroom, premium bedding, in-room safe, desk

Villa, 2 Queen Beds, Balcony, Poolside

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Villa, 2 Queen Beds, Terrace, Beachside (Garden View) | 1 bedroom, premium bedding, in-room safe, desk

Villa, 2 Queen Beds, Terrace, Beachside (Garden View)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

1 bedroom, hypo-allergenic bedding, pillowtop beds, in-room safe

Fairmont El San Juan Hotel

  • Pool
  • Spa
  • Pet friendly
  • Parking available
8.4 out of 10, Very Good, 1,782 reviews
The price is $469
$422 nightly
$469 total
Total includes taxes and fees
Jul 6 - Jul 7
Fairmont El San Juan Hotel
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About the neighborhood

Map
6063 Isla Verde Avenue, Carolina, 979

What's nearby

  • Isla Verde Beach - 4 min walk - 0.4 km
  • Carolina Beach - 8 min walk - 0.7 km
  • The Mall of San Juan - 3 min drive - 4.3 km
  • Jose Miguel Agrelot Coliseum - 8 min drive - 7.2 km
  • Port of San Juan - 11 min drive - 11.5 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mi Casita Restaurant - ‬4 min walk
  • ‪Lupi's Mexican Grill & Sports Cantina - ‬2 min walk
  • ‪24 Market Place - ‬4 min walk
  • ‪La Bodeguita - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬1 min walk

About this property

Fairmont El San Juan Villa Experience

At Fairmont El San Juan Villa Experience, you can hit the beach to retreat to a cabana or sip a drink at the beach bar, plus you'll be just steps from Isla Verde Beach. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Caña by Juliana Gonzalez, one of 4 restaurants, serves farm to table cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 4 bars/lounges, a casino, and a poolside bar. Fellow travelers love the helpful staff.

Languages

English, French, Hindi, Italian, Russian, Spanish

At a glance

DONE

Hotel size

    • 83 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 20 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite self parking (USD 25 per day)
    • Secured uncovered onsite valet parking (USD 35 per day)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Coffee shop
  • Private dining
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • On the beach
  • Free beach club
  • Tennis
  • Fitness classes
  • Yoga classes
  • Basketball
  • Jet skiing nearby
  • Scuba diving nearby

Working away

  • Business center
  • 10 meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Water sports equipment
  • Romance packages

Facilities

  • 3 buildings/towers
  • Built in 1958
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Casino
  • Full-service spa
  • 14 casino gaming tables
  • 298 casino slot machines
  • Outdoor furniture
  • Walkway to water

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, and body scrubs. The spa is open daily.

Dining

Caña by Juliana Gonzalez - This restaurant specializes in farm to table cuisine and serves breakfast and dinner.
El San Juan Beach Club - This beachfront bar serves lunch only. Reservations are required. Open select days.
Il Sole Pizzeria - This restaurant specializes in Italian cuisine. Open select days.
Wine Bar - Onsite wine bar. Open select days.
Banyan Tree Grill - This family restaurant serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: 21 percent of room rate
  • Resort fee inclusions:
    • Beach access
    • Beach loungers
    • Beach towels
    • Concierge service
    • Fitness center access
    • Fitness/yoga classes
    • Health club access
    • Housekeeping
    • In-room bottled water
    • In-room safe
    • Phone calls (may be limited)
    • Pool access
    • Spa access (may be limited)
    • Sporting facilities or equipment

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 35 for adults and USD 18 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150 per pet, per stay

Parking

  • Uncovered self parking costs USD 25 per day
  • Uncovered valet parking costs USD 35 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Fairmont El Juan Experience
Fairmont El San Juan Villas
Fairmont El San Juan hotel Gold
Fairmont El San Juan hotel Gold Experience
Fairmont El San Juan Villa Experience Hotel
Fairmont El San Juan Villa Experience Carolina
Fairmont El San Juan Villa Experience Hotel Carolina

Frequently asked questions

Does Fairmont El San Juan Villa Experience offer free cancellation for a full refund?

Yes, Fairmont El San Juan Villa Experience does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Fairmont El San Juan Villa Experience?

Yes, there are 4 outdoor pools. Guests have pool access from 7:00 AM to 9:00 PM.

Are pets allowed at Fairmont El San Juan Villa Experience?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 20 lbs per pet. There's a charge of USD 150 per pet, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Fairmont El San Juan Villa Experience?

Yes. Self parking costs USD 25 per day. Valet parking costs USD 35 per day.

What are the check-in and check-out times at Fairmont El San Juan Villa Experience?

Check-in start time: 4:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at Fairmont El San Juan Villa Experience?

Yes, the 15000 square-foot casino features 298 slot machines and 14 gaming tables.

What is there to do at Fairmont El San Juan Villa Experience and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, basketball, and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. Fairmont El San Juan Villa Experience also has 4 bars, a casino, and a fitness center, as well as beach cabanas, spa services, and a garden.

Are there restaurants at or near Fairmont El San Juan Villa Experience?

Yes, there are 4 onsite restaurants, featuring beachfront dining and farm to table cuisine.

Does Fairmont El San Juan Villa Experience have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Fairmont El San Juan Villa Experience like?

Fairmont El San Juan Villa Experience is in Isla Verde, a short 1-minute walk from Isla Verde Beach and 10 minutes' walk from Carolina Beach.

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Fairmont El San Juan Villa Experience Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Beach
Amenities
Sunny weather
Fees
Breakfast
Restaurant
Bed
Budget

Reviews

10/10 Exceptional

Wonderful stay. Beautiful resort and excellent staff.
Melissa, 4-night trip

10/10 Exceptional

Beautiful property and loved the easy access to the beach and the villas was great!
Andre, 3-night trip

4/10 Fair

We paid over $800 to get a room in one of their external room buildings that was so dirty and could hear everything in the room next to us. Bottles and food sitting in wall ways. Upon arrival, the bell men just watched us as we dragged our bag in ourselves and found the front desk. The hotel is in a compound , which would be nice if you are strictly staying there and not wanting to venture out on foot.
Peter, 1-night trip

10/10 Exceptional

Amazing pools and very nice and helpful staff! Loved our stay!
IVY, 4-night trip

10/10 Exceptional

I liked that the property had a bit of everything. I enjoyed the breakfast included option. The beach and pool were great and the staff was so friendly and willing to accommodate and make us comfortable.
Nicole, 3-night trip

8/10 Very good

Would be an overall excellent rating if it wasn’t for a very mishandled situation at check in. I wish there were separate ratings for the areas of staff; front desk/reception was very poor, all other staff were excellent.
Jeff, 4-night trip

8/10 Very good

Unfortunately we had to wait over an hour and a half after check in for our room to be ready (this was on a Thursday) which was very disappointing Overall stay was good
Christine, 1-night trip

10/10 Exceptional

Was an amazing stay staff was amazing and tentative! Casino was great and had fun play the card tables, slot machines and others!
Alexander Rafael, 5-night trip

10/10 Exceptional

The staff are amazing!!
Catherine, 2-night trip

10/10 Exceptional

Great trip
Stefan, 3-night trip

8/10 Very good

Property was good and the evening entertainment was also pleasurable.
Jesus, 3-night trip

10/10 Exceptional

This property is absolutely beautiful, be sure to take the time to enjoy the history of it and enjoy all of the amenities. The service here was amazing. We were so thankful to receive a room upgrade to an ocean view. The room was incredible. We enjoyed taking advantage of a class at the fitness center. All of the outdoor areas were stunning,many dining options and many close by as well. We never had trouble finding a chair at the pool, an attendant brings you a chair towel and a beach towel. The poolside service with a pitcher of Sangria is a must! There’s a lot happening here for entertainment. We had a great time and cannot wait to come back!
Alicia, 2-night trip

10/10 Exceptional

Our check-in and check-out experience was very efficient. The location of our room in a building behind the gym provided the tinyest glimpse of a pool -- so it was underwhelming for a "pool villa.". However, it ended up to be convenient, and the room itself was nice. The poolside staff were extraordinary in both their lounge chair set-up for us and an iced coffee that wasn't really on the menu. Breakfast staff was wonderful as well. It was a great experience, and we will be back.
Laurie, 2-night trip

6/10 Good

Beach front getaway

Check in was rather slow where we thought about leaving however we stayed because we really do prefer this hotel to others. The pool is amazing, swim up bar is great, room was beautiful and very romantic. Access to the beach is incredible.
2-night trip

4/10 Fair

Disappointed

My was very disappointed in this hotel. Paid over a grand for one night to have a terrible room, terrible service, and things were dirty. No late check out when you pay this much either, bellhop made me take my own luggage to the car because they were busy. Overall just never staying here again.
Brianna, 1-night trip

10/10 Exceptional

It wat clean and comfortable and room service was super fast
Lelanie, 1-night trip

10/10 Exceptional

Great property
Gabriel Rubero, 1-night trip

10/10 Exceptional

Good
Devorah, 3-night trip

10/10 Exceptional

My stay at the villas in the El San Juan Hotel

Had an amazing time at the El San Juan hotel. We were upgraded to a bigger villa free of charge. Definitely will book again in the future.
Alessandro, 6-night trip

10/10 Exceptional

Very friendly
michael, 1-night trip

6/10 Good

The property does not really match the Fairmont brand, it needs a few improvements. I also did not like the fact that they sell day passes to people who do not stay in the hotel. The club in the lobby that allowed tons of 21 years old in - did not like that at all
Irina, 5-night trip

10/10 Exceptional

Great
Obed, 6-night trip

8/10 Very good

Concierge not helpful and front desk same. The rest of the staff very nice.
YAVE, 4-night trip

8/10 Very good

I like the hotel, the service was great!! Restaurants a a little expense. And the $10 for WiFi is too much. After already paying so much for room.
SILVIA, 2-night trip

10/10 Exceptional

Wonderful hotel would definitely come back!

Hotel is wonderful. Had Thanksgiving dinner in the Meat Market. Beautiful restaurant with great ambiance. We ordered turkey because it was our Thanksgiving dinner. Drinks and bread came our fairly quickly. However, then they must have forgotten us. After almost an hour I had to ask where our dinner was? They did Apologized and gave us two complimentary glasses of wine. A satisfactory gester and we looked forward to our Thanksgiving dinner. The vegetables and gravy were wonderful as was the bread. The turkey, our main reason for dining there, was dry and salty. Worse turkey we've ever had! Became they were so apologetic it was now late and I didn't have the heart to send it back. It is primarily a steak house and we saw a few beautiful steaks. Just don"t order turkey.
Edward J., 2-night trip