Houston William Hobby Airport (HOU) - 25 min drive
George Bush Intercontinental Airport (IAH) - 27 min drive
Houston Station - 20 min drive
Restaurants
Starbucks - 16 min walk
China Border Restaurant - 13 min walk
Olive Garden - 17 min walk
Chipotle Mexican Grill - 13 min walk
NJ's - 17 min walk
About this property
Best Western Plus Northwest Inn & Suites
At Best Western Plus Northwest Inn & Suites, you'll be within a 15-minute drive of Westheimer Rd and Memorial City Mall. You can go for a morning swim at the outdoor pool and visit the 24-hour fitness center for a workout. Also, CityCentre and Downtown Aquarium are within a short drive.
Languages
English, Hindi, Spanish
At a glance
Hotel size
60 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning 6:30 AM–9:30 AM
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
Working away
Business center
Meeting room
Computer station
Conference space (884 square feet)
Services
24-hour front desk
Laundry facilities
Luggage storage
Multilingual staff
Pool umbrellas
Facilities
1 building/tower
ATM/banking
Television in common areas
24-hour fitness center
An outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Room amenities
Be entertained
42-inch LCD TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Sofa bed
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Fees & policies
Policies
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Also known as
Best Western Northwest
Best Western Northwest Inn
Best Western Plus Northwest
Best Western Plus Northwest Inn
Best Western Northwest Hotel
Houston Best Western
Best Western Houston
Best Western Plus Northwest Inn Suites
Best Plus Northwest & Suites
Best Western Plus Northwest Inn & Suites Hotel
Best Western Plus Northwest Inn & Suites Houston
Best Western Plus Northwest Inn & Suites Hotel Houston
Frequently asked questions
Is there a pool at Best Western Plus Northwest Inn & Suites?
Yes, there's an outdoor pool.
Are pets allowed at Best Western Plus Northwest Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Best Western Plus Northwest Inn & Suites?
Yes, there's free self parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Best Western Plus Northwest Inn & Suites?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Best Western Plus Northwest Inn & Suites and nearby?
Best Western Plus Northwest Inn & Suites has an outdoor pool and a 24-hour fitness center.
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.2/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
2/10 Poor
Sep 21, 2024
We had no water forv2 hoursvwhen we checked in. And false advertising the hot tub dorsnt work and hasnt been working in a long time. Mildew dmell when you walk through door. Toliet not cleaned this is on check in. Hotel room doesnt work to even call front desk.
DOMINIQUE
DOMINIQUE, 1-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Aug 20, 2024
Frederick
Frederick, 1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 17, 2024
Good, but i can't turn off the air condicion
Gabriel Alejandro
Gabriel Alejandro, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 11, 2024
Excelente hotel para descanzar.
Excelente hotel. Lo recomiendo.
Gabriel
Gabriel, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Jul 30, 2024
Maintenance did not coming clean up our room after we requested room service for a couple days but overall not too bad they had complimentary breakfast
Theresa
Theresa, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 25, 2024
William
William, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 21, 2024
Belinda
Belinda, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 21, 2024
Jenna
Jenna, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jul 10, 2024
Sorry Staff
I was not able to check in due to the hotel being over sold. The front desk staff are extremely rude and act as if they do not comprehend basic English. The staff is extremely confrontational and simply rude.
LaToya
LaToya, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 8, 2024
Jose Felipe
Jose Felipe, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jun 17, 2024
Okay hotel; bad showers.
The hotel was okay…standard fare, except for the shower. Despite a notice instructing guests how to use the shower, ours did not work. The setup was totally different than the instructions and water barely came out as a dribble. Unfortunately, we didn’t discover it till the morning when it was too late to do anything about it.
Tim
Tim, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jun 9, 2024
Too noisy at night. No curtain to cover window at night.
Bathtub too slippery:
Diana
Diana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 9, 2024
Great Stay
Our stay was great! The front desk clerks and breakfast staff were very friendly and helpful.
Rosie
Rosie, 1-night family trip
Verified Hotels.com guest review
2/10 Poor
May 18, 2024
La Toya
La Toya, 1-night trip
Verified Expedia guest review
2/10 Poor
May 13, 2024
The guy at the front desk was rude
Tori
Tori, 2-night trip
Verified Expedia guest review
4/10 Fair
May 9, 2024
Tired looking room and limited breakfast.
The room had a damaged front door and damaged bathroom door. The whole room was shabby looking. The bath was old and stained and so was the fridge. The room wasn’t serviced and we had to ask for clean towels, the cleaners had left so the receptionist brought the towels but wouldn’t take the dirty ones.
Breakfast was very limited and there were no nearby restaurants for evening meals.
PAUL
PAUL, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 22, 2024
Staff was very friendly and helpful.
Bonnie
Bonnie, 4-night family trip
Verified Orbitz guest review
10/10 Exceptional
Apr 21, 2024
I just check in a few hours ago but, everything has been easy and clean.
Jennifer
Jennifer, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
Apr 11, 2024
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Apr 1, 2024
The first room smelled of mold and the carpet by the exterior wall was wet. The staff moved us into the room across the hall.
David
David, 1-night family trip
Verified Expedia guest review
6/10 Good
Mar 28, 2024
It was alright and comfortable.
Maranda
Maranda, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Mar 22, 2024
Great place to stay
Eunice
Eunice, 4-night business trip
Verified Expedia guest review
6/10 Good
Mar 17, 2024
Spring break
The rooms were nice and the beds comfortable. Breakfast was nothing special but it was filling at the time(I am not a big breakfast person) The waffle machine didn't work.
The elevator doors got stuck a couple of times but no one panicked !!
We were in the room when a storm rolled in so the electricity went out so all was good.