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Occidental Costa Cancún All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Escénica Tower

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board
Outdoor pool, pool umbrellas, sun loungers
Exterior
Exterior
Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa
Main amenities
  • Daily housekeeping
  • On the beach
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free supervised childcare
  • Fitness center
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's club
  • Playground on site
  • Private bathroom
  • Television
The price is $236
includes taxes & fees
$192 per night
Nov 24 - Nov 25

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Terrace

Double Room, Terrace | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Terrace

Highlights

Terrace
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 360 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for 2x2 interconnecting rooms

Free minibar, in-room safe, blackout drapes, iron/ironing board

2x2 interconnecting rooms

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 360 sq ft
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

View all photos for Double Room, Sea View

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room, Sea View

Highlights

Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
  • 360 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Hot Tub, Ocean View

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite, Hot Tub, Ocean View

Highlights

Private spa tub
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Free minibar items
Plasma TV
Blackout drapes/curtains
Ceiling fan
  • 829 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the neighborhood

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

What's nearby

  • Playa Tortugas - 6 min walk - 0.6 km
  • Langosta Beach - 13 min walk - 1.2 km
  • Puerto Cancun Marina Town Center - 3 min drive - 3.0 km
  • Plaza 28 - 6 min drive - 5.5 km
  • Tortuga Beach - 7 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

At Occidental Costa Cancún All Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be within a 10-minute walk of Playa Tortugas. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, facials, and body treatments. Serving seafood, La Claraboya is one of 4 restaurants and 2 bars/lounges. Other highlights at this all-inclusive property include a poolside bar, a fitness center, and a sauna. The pool and helpful staff get great marks from fellow travelers.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals and snacks included
Room service during certain hours (limited menu)

Land activities

Fitness facilities

Entertainment

Onsite live performances

Languages

English, Spanish

At a glance

Hotel size

  • 358 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Free supervised childcare
  • Children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 25+ Mbps)

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–noon
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Room service (late night)
  • Snack bar/deli

Traveling with children

  • Children's club
  • Playground
  • Free supervised childcare/activities

What to do

  • On the beach
  • Fitness classes
  • Yoga classes
  • Shopping
  • Access to nearby outdoor pool
  • Golfing nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1994
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Library
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 32-inch plasma TV

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries

Special features

Spa

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.

Dining

La Claraboya - This restaurant specializes in seafood. Reservations are required.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
Albatros - This buffet restaurant specializes in international cuisine. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • The spa is accessible for an extra charge

Policies

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Additional fees apply for use of the spa, motorized personal watercraft, and parasailing.

Also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Does Occidental Costa Cancún All Inclusive offer free cancellation for a full refund?
Yes, Occidental Costa Cancún All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Occidental Costa Cancún All Inclusive?
Yes, there's an outdoor pool.
Are pets allowed at Occidental Costa Cancún All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Occidental Costa Cancún All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Occidental Costa Cancún All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
Is there an onsite casino at Occidental Costa Cancún All Inclusive?
No, this property doesn't have a casino, but Royal Yak Casino and Sports Book (6-min drive) and Dubai Palace Casino (7-min drive) are both nearby.
What is there to do at Occidental Costa Cancún All Inclusive and nearby?
Onsite recreation at Occidental Costa Cancún All Inclusive includes fitness classes and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Occidental Costa Cancún All Inclusive also has 2 bars, a sauna, and a steam room, as well as a garden and access to a nearby outdoor pool.
Are there restaurants at or near Occidental Costa Cancún All Inclusive?
Yes, there are 4 onsite restaurants, featuring seafood.
What's the area around Occidental Costa Cancún All Inclusive like?
Occidental Costa Cancún All Inclusive is a short 6-minute walk from Playa Tortugas and 13 minutes' walk from Langosta Beach. Travelers say that the property is in a great location.

Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very Good

STEVEN, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Alfonso, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Edouard, 2-night trip
Verified Hotels.com guest review

6/10 Good

La habitación no era lo que esperaba me vendieron una y me dieron otra y no fue posible el cambio de la misma , el Personal muy amable y atento , el área de la playa horrible la verdad me voy decepcionado de la playa del hotel . Pero todo lo demás muy bien . Los restaurantes y su personal maravillosos .
Libny, 7-night trip
Verified Expedia guest review

8/10 Very Good

The food is not good all the restaurants
eduardo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Paige, 4-night trip
Verified Expedia guest review

6/10 Good

A lot of issues with rooms at check in. Rooms not ready, then broken door and AC. Had to change rooms and new room deadbolt wasn’t working on door.
Rebecca Katarina, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

SANTA, 5-night trip
Verified Expedia guest review

8/10 Very Good

Julia, 5-night trip
Verified Expedia guest review

10/10 Exceptional

The staff was very nice and helpful. The food was very good and there were a nice pallet of dishes.
Luis Anthony, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

My family really enjoyed this property. Very convenient for everything. We felt safe. Staff were all friendly. However, the front desk needs improvement such as more people to assist, able to speak English. It was a long line to wait to check in and out. Also, there’s language barrier when I was asking for extra bed. Additional, the gym as super hot. The AC has been down according to the front desk so it needs repair. The entertainment at night were wonderful especially the Michael Jackson show. I highly recommend this property.
Jane A, 7-night family trip
Verified Expedia guest review

8/10 Very Good

We went as a group of 6 ladies and we really enjoyed our stay at Occidental Costa Cancun. The property was always clean and the staff, were AMAZING! Our beach side server, Sarai was the bomb. The food was great and there was always something yummy when you got hungry.
Sheryl Mae, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Alexa Paola, 4-night trip
Verified Expedia guest review

4/10 Fair

Check-in staff was horrible. Careless
Luis Alonso, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The staff and amenities exceeded my expectations!
LaTese, 3-night trip with friends
Verified Expedia guest review

8/10 Very Good

Stuff was everywhere
Wilian Quijada, 6-night family trip
Verified Expedia guest review

8/10 Very Good

Easy access to main attractions in Cancun via public transportation. Good agent in lobby for tours to Tulum, Hol Box, Chichen Itza, etc. loads of activities for families. Very friendly and helpful staff. Fantastic beach area - small and clean.
Anton, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Me gusta la buena disponibilidad de la gente y la actitud de todos La comida es excelente y los chef muy amables
Yolanda, 1-night trip
Verified Expedia guest review

2/10 Poor

olatunde, 4-night trip
Verified Hotels.com guest review

4/10 Fair

The staff was friendly. The rooms we average. The drinks non-alcoholic/alcoholic were horrible. I went for my birthday but was in bed the whole day with upset stomach.
Cindy, 5-night family trip
Verified Expedia guest review

2/10 Poor

Terrible food bad
Fidelina, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Resort was nice and clean, and the people were very friendly and the service was fantastic. The ocean beach was not as nice with the weeds and rocks and need more sand but I heard that is a problem all over in the area.
Jeremy Jerome, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Our family of 5 stayed here for almost a week and really enjoyed our time here! Entire staff was friendly, courteous and always made sure we had what we needed. They had activities throughout the day and a main stage entertainment each night which was an unexpected bonus! Pool is large and perfect to hang out in all day and the beach area is small but very relaxing to just lounge under the palm trees or take a quick dip in the water. They have jet skis to rent or free kayaks and paddle boards for use. The hotel is right next to a dock where boats are always coming and going which is interesting to watch. Also just a few steps away you can hop on a ferry to Isla Mujeras! Food options are good as well!
Tatyana, 4-night family trip
Verified Expedia guest review

2/10 Poor

The hotel is nothing like the pictures. We were told we were getting a 2 bedroom suite, but we received 2 adjoining rooms but the interior door was locked so we had to keep going in and out of the rooms to get to the other room. The AC was not cooling the room. The food was horrible, and although they said that we had mtiple resteraunts they were not available. We paid for all inclusive bit everything we wanted was an extra charge.
Jamie, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Great resort with great service and many things to do!
Marc, 4-night trip
Verified Expedia guest review