Medina, Medina, Madinah, Al Madinah Province, 42317
What's nearby
Quba Mosque - 5 min drive - 5.9 km
Baqi Cemetery - 9 min drive - 7.7 km
Madina Mall - 9 min drive - 11.2 km
Prophet's Mosque - 10 min drive - 7.9 km
Al-Rashid Mega Mall - 11 min drive - 10.9 km
Getting around
Madinah (MED-Prince Mohammad Bin Abdulaziz) - 17 min drive
Madinah Station - 8 min drive
Restaurants
نقطة برغر - 12 min walk
برجر الخير - 10 min walk
Castello Coffee - 18 min walk
مطعم شواية بلادي - 9 min walk
مطعـمـ المنارات البخاري - 12 min walk
About this property
W platinum
W platinum puts you within a 10-minute drive of Prophet's Mosque. Guests can visit the fitness center for a workout, and free perks include WiFi and buffet breakfast daily between 7:00 AM and 10:30 AM. A sauna and a steam room are other highlights.
Languages
Arabic
At a glance
Hotel size
40 rooms
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 15
Check-out time is 2:00 PM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 15
Couples wishing to share a room must provide proof of marriage
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:30 AM
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Fitness center
Sauna
Steam room
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchairs available on site
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Shower only
Bidet
Towels
Stay connected
Free WiFi
Free local calls
Electrical adapters/chargers
More
Daily housekeeping
In-room safe
Restaurant dining guide
Fees & policies
Policies
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
W platinum Hotel
W platinum Madinah
W platinum Hotel Madinah
Frequently asked questions
Does W platinum offer free cancellation for a full refund?
Yes, W platinum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at W platinum?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at W platinum?
Sorry, there's no onsite parking at W platinum.
What are the check-in and check-out times at W platinum?
Check-in start time: 4:00 PM; Check-in end time: 6:00 PM. Check-out time is 2:00 PM.
What is there to do at W platinum and nearby?
W platinum has a sauna and a steam room.
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
7.8/10
Staff & service
7.2/10
Amenities
7.8/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
8/10 Very Good
Jun 25, 2024
Large rooms, new amenities, but smoking smell is an issue
ISLAM
Verified Expedia guest review
10/10 Exceptional
Apr 28, 2024
All is good
WADDAH
WADDAH, 1-night trip
Verified Expedia guest review
2/10 Poor
Apr 4, 2024
Alabi
Alabi, 4-night trip
Verified Expedia guest review
8/10 Very Good
Apr 4, 2024
Amara
Amara, 4-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 10, 2024
Youssef
Youssef, 4-night trip
Verified Expedia guest review
2/10 Poor
Dec 23, 2023
I booked a stay at the hotel through Expedia and when I showed up I was told by two ladies at the Reception desk that the hotel was closed.
Wayne
Wayne, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
Dec 7, 2023
The wife is not good, I stayed in the Second room and had very bad signal in my room…
Artur
Artur, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 4, 2023
lai
We can resume our staying one word amazing!
Verified traveler
2-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 30, 2023
Terrible communications
Pretty bad. We regret booking this hotel.
Reception do not speak English. We forgot something in hotel and called back and no one wants to answer our questions. Please call us to talk in English.
Verified traveler
6-night trip
Verified Hotels.com guest review
6/10 Good
May 27, 2023
Had to request house keeping for every single day I was present on the site (5days) all of which was ignored and only had the room cleaned once i checked out.
The garbage in my room piled up, was out of tissue and toilet paper.
The staff at the front desk was also very unresponsive... every time I approached the responses were very dismissive and felt that I was putting them at an inconvenience.
Hasen
Hasen, 5-night trip
Verified Expedia guest review
8/10 Very Good
May 21, 2023
Good I like it
Taoufik
Taoufik, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 17, 2023
Daniella
Daniella, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 14, 2023
RUBEL
RUBEL, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 14, 2023
A very clean & spacious rooms with friendly customer service.
shemshiya
shemshiya, 2-night family trip
Verified Expedia guest review
4/10 Fair
Mar 22, 2023
Middle of no where, rude staff and smoked of cigarettes everywhere.
Naima
Naima, 2-night trip
Verified Expedia guest review
6/10 Good
Mar 20, 2023
The room walls were dirty dissapointed & breakfast was not good.
Gulammehdi
Gulammehdi, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 7, 2023
I loved staying at this hotel. Such a fancy hotel, with nice staff and there’s a mosque adjacent to the hotel. However, it’s one hour and a half away from Haram. Something you must consider unless you have a car or an Uber app. I’d definitely come back and stay here.
Mohamed
Mohamed, 3-night trip
Verified Expedia guest review
8/10 Very Good
Feb 28, 2023
Mayaada
Mayaada, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 14, 2023
zarina
zarina, 4-night trip
Verified Expedia guest review
2/10 Poor
Feb 13, 2023
Ahmad
Ahmad, 4-night trip
Verified Orbitz guest review
6/10 Good
Feb 13, 2023
Great room but WiFi is terrible drops every few seconds very frustrating
sobia alishah
sobia alishah, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Jan 21, 2023
Excellent service and stay
Great hotel easy check in, Imene at front desk is great very helpful and professional
Made sure that we are confirtable during our stay. Rooms very spacious and clean the haram is about 8 minutes in a taxi about 20 saudi r. The breakfast was good it opens at 7.30 am to 10 am.
Thank you and keep up the good work
Djamel
Djamel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 12, 2023
the Hotel was nice new clean the rooms are nice spacious , the stuff were nice, the area not much to do, but there is a bus close by to take it to that mosque, but it’s really worth it for the price.
The breakfast was nice just in a food .