Frankfurt Christmas Market - 12 min drive - 9.7 km
Römerberg - 12 min drive - 9.8 km
Getting around
Frankfurt Airport (FRA) - 16 min drive
Mainz (QFZ-Mainz Finthen) - 36 min drive
Frankfurt (HHN-Frankfurt - Hahn) - 96 min drive
AirPlus Dornhofstraße Neu-Isenburg Station - 11 min walk
Dornhofstraße Neu-Isenburg Station - 14 min walk
Gewerbegebiet Ost Bus Stop - 16 min walk
Neu-Isenburg Stadtgrenze Tram Stop - 16 min walk
Restaurants
My Döner - 6 min walk
My Fish - 7 min walk
Neuer Haferkasten - 5 min walk
Steakhaus El Paso - 8 min walk
China Imbiss Jade - 3 min walk
About this property
Mercure Neu-Isenburg
When you stay at Mercure Neu-Isenburg, you'll be within a 10-minute drive of Deutsche Bank Park and Gateway Gardens. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Also, MyZeil and Frankfurt Trade Fair are within a short drive.
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 6:00 AM - 11:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (14 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (EUR 12.00 per night; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for onsite parking
Free offsite parking nearby
Other information
Designated smoking areas
Property amenities
Food and drink
Full breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Traveling with children
Children stay free (see details)
What to do
Shopping
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
Business center
Meeting rooms
Conference space
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Built in 2003
Safe-deposit box at front desk
Terrace
Fitness center
At least 80% of food locally-sourced
At least 80% organic food
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Free crib/infant bed
What to enjoy
Yard
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 14.00 per person
Early check-in can be arranged for an extra charge of EUR 25 (subject to availability)
Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Renovations and closures
The property is closed between December 16 and January 10.
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 12.00 per accommodation, per night
Parking
Self parking costs EUR 12.00 per night with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Mercure Frankfurt Airport Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu-Isenburg
Mercure Neu Isenburg
Mercure Neu-Isenburg Hotel
Mercure Neu-Isenburg Neu-Isenburg
Mercure Neu-Isenburg Hotel Neu-Isenburg
Mercure Hotel Frankfurt Airport Neu Isenburg
Frequently asked questions
Is Mercure Neu-Isenburg currently open?
The property is closed between December 16 and January 10.
Does Mercure Neu-Isenburg offer free cancellation for a full refund?
Yes, Mercure Neu-Isenburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Neu-Isenburg?
Yes, pets are welcome. There's a charge of EUR 12.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Mercure Neu-Isenburg?
Yes. Self parking costs EUR 12.00 per night.
What are the check-in and check-out times at Mercure Neu-Isenburg?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of EUR 25 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-in and check-out are available.
What is there to do at Mercure Neu-Isenburg and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Mercure Neu-Isenburg also has a fitness center.
Are there restaurants at or near Mercure Neu-Isenburg?
Yes, there's an onsite restaurant.
Does Mercure Neu-Isenburg have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Mercure Neu-Isenburg like?
Mercure Neu-Isenburg puts you in the heart of Neu-Isenburg. Popular attractions include Deutsche Bank Park, which is 8 minutes away by car.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 12, 2024
Good stay
A aeroplane themed hotel with comfy beds which was perfectly located for my business trip. Check out the Thai restaurant next door, was tip top
Verified traveler
1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 6, 2024
Petra
Petra, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 27, 2024
James
James, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Jun 27, 2024
A/c not working, they don’t clean the room
Darius
Darius, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
May 9, 2024
Gonzalo
Gonzalo, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
May 5, 2024
Marion
Marion, 1-night trip
Verified Expedia guest review
8/10 Very Good
Mar 22, 2024
Room was a nice size but room was very hot and air conditioning unit was mainly putting out hot air despite being on the coolest setting. Mattress seemed very thin as well. Overall services nice and general cleanliness very good.
Verified traveler
5-night business trip
Verified Hotels.com guest review
8/10 Very Good
Jul 31, 2023
Fabio
Fabio, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 15, 2023
Robert
Robert, 4-night trip
Verified Hotels.com guest review
6/10 Good
Jul 10, 2023
The property was good near shopping
Niloofar
Niloofar, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 27, 2023
Ashleigh
Ashleigh, 5-night trip with friends
Verified Hotels.com guest review
4/10 Fair
Jun 22, 2023
David
David, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 3, 2023
Mateusz
Mateusz, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 28, 2023
Sascha
Sascha, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 4, 2023
Breakfast was great and the staff was excellent and very helpful.
Thomas
Thomas, 3-night business trip
Verified Expedia guest review
6/10 Good
Dec 14, 2022
Not a 4 star hotel.
I am not going to accept this hotel as 4 star. Its no where near 4 star. In room first of all they dont have fridge no safe locker no cupboard no cattle just 2 bottles of water.
Paid parking reception and bar is together.
mohamed
mohamed, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2022
Friendly staff, quiet room. Perfect for an early flight out of FRA.
Susan
Susan, 1-night business trip
Verified Expedia guest review
8/10 Very Good
Sep 25, 2022
Pretty rooms, good breakfast, parking garage, friendly staff.
Julia
Julia, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 20, 2022
Large room, underground parking is nice with the heat this summer. Didn't like needing to request house keeping if it was wanted, not a big issue. Real nice hotel.
Scott
Scott, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 2, 2021
Great and convince location
It was a great location, you have Neu-Isenburg Shopping Centre at the doorstep of the Hotel! Bus and Taxi Service are right there too! Frankfurt City Center is 20 min with taxi. I really enjoyed my stay there!
Assed
Assed, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2021
Timea
Timea, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jul 31, 2021
M
M, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 29, 2021
I liked the rooms, I liked that you can get a few English speaking news channels on the TV and liked most of the parking facilitys. Need a card reader in the park haus to access the hotel after hours and after the current remodeling is completed it will be a very nice hotel.
Verified traveler
6-night trip
Verified Expedia guest review
8/10 Very Good
Nov 5, 2019
Great hotel great staff
Brilliant staff. I had a problem with my booking and within minutes it was resolved. Really courteous staff and nice bar. Great location as well.
Hemal
Hemal, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 23, 2019
Excellent for Business Stays
Excellent stay for business. Hired a meeting room - service was great, efficient and helpful.