6/10 Good
Nov 23, 2024
We arrived 20 minutes before check-in and the gentleman at the front desk told us that we had to wait until 3:00 to enter our room, but then was kind enough to let us go in. We appreciate this because we had been traveling and wanted to get our luggage out of the car, since it was only a few minutes until the check-in time. The room was clean. The bathtub could use another once-over though (jets and crevices). They accommodated us with plenty of towels and even a change of bed sheets. The only thing that made the stay less than comfortable was the fact that there was no hot water in the shower. Fully turned up, it got to slightly over lukewarm from the shower head. The bathtub faucet seemed just slightly warmer, so in conjunction my family was able to take a shower/bath but it was not enjoyable. The hairdryer did not work either, which bummed out my daughter. But not the end of the world.
Verified traveler
2-night family trip
Verified Hotels.com guest review