Avenida del Tres de Mayo, s/n, Santa Cruz de Tenerife, Tenerife, 38005
What's nearby
Centro Comercial Meridiano - 2 min walk - 0.2 km
Heliodoro Rodriguez Lopez Stadium - 9 min walk - 0.8 km
Tenerife Auditorium - 9 min walk - 0.8 km
Palmetum of Santa Cruz de Tenerife - 10 min walk - 0.9 km
Plaza de Espana - 18 min walk - 1.5 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 20 min drive
Area shuttle (surcharge)
Restaurants
Meridiano - 5 min walk
McDonald's - 3 min walk
Sakura VII - 2 min walk
Subway - 5 min walk
Strasse Santa Cruz - 5 min walk
About this property
Hotel Silken Atlántida Santa Cruz
Hotel Silken Atlántida Santa Cruz is a great choice for a stay in Santa Cruz de Tenerife. Guests can visit the fitness center for a workout or grab a bite to eat at GASTROBAR-SOOK, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a spa tub, and a sauna. Fellow travelers love the helpful staff.
Languages
English, French, German, Italian, Spanish
At a glance
Hotel size
144 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-out available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 15 per day)
Onsite extended parking (EUR 15 per night)
Wheelchair-accessible parking on site
Offsite
Area shuttle*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Room service (limited hours)
Snack bar/deli
Traveling with children
Children stay free (see details)
Children's menu
What to do
Beach nearby
Working away
Business center
Meeting rooms
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Porter/bellhop
Facilities
2 buildings/towers
Built in 2001
Safe-deposit box at front desk
Terrace
Fitness center
Spa tub
Sauna
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Well-lit path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Bathtub only
Bidet
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
GASTROBAR-SOOK - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
GASTROBAR-SOOK - Onsite coffee shop. Open daily.
Fees & policies
Optional extras
Dial-up internet access is available in guestrooms for an extra charge
Buffet breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 18 for children
Area shuttle service is offered for an extra charge
Children & extra beds
Rollaway beds are available for EUR 40.0 per night
Parking
Self parking costs EUR 15 per day
Extended parking costs EUR 15 per night
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number B01568377
Also known as
Silken Atlántida
Silken Atlántida Hotel
Silken Atlántida Hotel Santa Cruz
Silken Atlántida Santa Cruz
Silken Santa Cruz
Silken Atlántida Santa Cruz Hotel Santa Cruz De Tenerife
Silken Atlántida Santa Cruz Hotel
Silken Atlántida Santa Cruz Santa Cruz De Tenerife
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Silken Atlantida Santa Cruz
Hotel Silken Atlántida Santa Cruz Hotel
Hotel Silken Atlántida Santa Cruz Santa Cruz de Tenerife
Hotel Silken Atlántida Santa Cruz Hotel Santa Cruz de Tenerife
Frequently asked questions
Does Hotel Silken Atlántida Santa Cruz offer free cancellation for a full refund?
Yes, Hotel Silken Atlántida Santa Cruz does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Silken Atlántida Santa Cruz?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Silken Atlántida Santa Cruz?
Yes. Self parking costs EUR 15 per day. Extended parking costs EUR 15 per night.
What are the check-in and check-out times at Hotel Silken Atlántida Santa Cruz?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
What is there to do at Hotel Silken Atlántida Santa Cruz and nearby?
Hotel Silken Atlántida Santa Cruz has a sauna and a fitness center.
Are there restaurants at or near Hotel Silken Atlántida Santa Cruz?
Yes, there's an onsite restaurant, GASTROBAR-SOOK.
What's the area around Hotel Silken Atlántida Santa Cruz like?
Hotel Silken Atlántida Santa Cruz is a short 2-minute walk from Centro Comercial Meridiano and 8 minutes' walk from Cesar Manrique Waterpark.
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Oct 14, 2024
Miguel
Miguel, 10-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 31, 2024
Excelent
Marnie
Marnie, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 31, 2024
The receptionist was pretty helpful. It was confusing to find parking even though he did try to explain it. The amenities I’m sure are good, but they close at 9pm so you can’t really enjoy much in the evening after dinner. Room was fairly clean. What was most irritating is that there was a light directly above the door (inside the room) that you can’t turn off and it is fairly bright while trying to sleep. Very odd.
Skyelar
Skyelar, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 26, 2024
Everything was perfect..
MAIDER DA
MAIDER DA, 7-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 21, 2024
Its was a great hotel glad that I booked it
mike
mike, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
A great place with friendly staff, had a mini-emergency on our trip and they helped me locate a 24 hour pharmacy to get medicine!
Stephen
Stephen, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2024
Highly recommended
This is a great place to stay in Santa Cruz de Tenerife. Staff is friendly, the hotel is clean and placed near shopping centers, the auditorium, and main bus station.
Nolides
Nolides, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Jul 6, 2024
Good. But no complimentary drinks or irons
Everything was good and as expected except for 2 things. 1 there was no complimentary water or coffee in the room. For a 4* hotel this is to be expected. Secondly there were no irons in the hotel. They offered a ironing service, but this was not advertised. When asked they said they would have it ready in the morning. Not freat when you have places to be that evening. Thus I went out for a very important buisness dinner in creased clothing.
Daniel
Daniel, 1-night trip
Verified Hotels.com guest review
6/10 Good
Jun 14, 2024
Reception staff very good,bar/catering staff very rude unprofessional.
kevin
kevin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 17, 2024
Location is great, it's no easy to arrive with cars
Francisco
Francisco, 3-night trip
Verified Expedia guest review
10/10 Exceptional
May 1, 2024
VIP lounge was perfect for a group of 8 friends so we can gather and catch up on old times. The rooms were very comfortable and included breakfast was very good.
Jose
Jose, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
Apr 20, 2024
Santiago
Santiago, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 19, 2024
No tea or coffee making facilities in deluxe room
Michael
Michael, 1-night trip
Verified Expedia guest review
4/10 Fair
Apr 10, 2024
There was no ice machine in the hotel and I had to purchase Ice at the bar for $5. Also, no one spoke English so it’s a challenge to get things there.
John
John, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 1, 2024
Les lits étaient confortables et la chambre spacieuse et chaleureuse. Le déjeuner était simple, mais délicieux avec des produits frais
Nous avons passé seulement une nuit, mais on aurait bien voulu y rester plus longtemps.
Emmanuelle
Emmanuelle, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 22, 2024
5* as always.
We always have a great stay when we are here,superb location,friendly,efficient staff.They even remembered to give us our usual suite despite me forgetting to request it.
Christopher
Christopher, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 5, 2024
Silken Atlantida Santa Cruz de Tenerife
A nice, centrally located hotel withing walking distance of the bus station, concert hall and other tourist attractions, staff are friendly and attentive. Hotel is clean, modern with a nice bisyro restaurant, prices in which are reasonable and food quality is good
David
David, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 20, 2024
Excelente ubicación, limpieza y comodidad, solo q no tiene piscina
Daile
Daile, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
Feb 4, 2024
Huge comfortable room (Silken Club), ours was 1st fllor and overlooked main road but with little traffic noise due to good soundproofing. Massive double bed, quiet air con
Tracey
Tracey, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jan 25, 2024
giorgi
giorgi, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 22, 2023
Friedrich
Friedrich, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
Nov 16, 2023
Excelente atención!! Muy buena ubicación!
Luis
Luis, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 13, 2023
Roberto
Roberto, 10-night trip
Verified Expedia guest review
6/10 Good
Oct 29, 2023
Neil
Neil, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 19, 2023
Breakfast was not great!
This hotel looks amazing and the staff are friendly, but the only thing that lets it down is the breakfast. The staff at breakfast are not proactive in making sure the breakfast is topped up full. When half of the main items are not there, that’s poor show.