6/10 Good
Nov 6, 2024
After a long flight from nyc we arrived a bit after check in time to find out one of my band members room was completely dirty because it was never cleaned. This delayed us big time since we were performing and needed to be at our sound check. Staff was extremely rude and did not at least try to compensate us with a complementary breakfast for the band member. I chose this hotel because it had a rating of 8.2. I was very disappointed and would not recommend this hotel to anyone. Anytime the employees suggested you write a bad review tells me they don’t appreciate their customers.
lawrence
lawrence, 1-night business trip
Verified Expedia guest review