Vitoria (VIO-Vitoria-Gasteiz Train Station) - 18 min walk
Vitoria-Gasteiz Station - 18 min walk
Agurain/Salvatierra de Álava Station - 22 min drive
Restaurants
Panaderia - Pasteleria Diago - 4 min walk
Bar-cafetería Sant-rhu - 5 min walk
Toba's Tavern - 3 min walk
Bar Batela - 4 min walk
Goliat - 3 min walk
About this property
AC Hotel General Álava by Marriott
Located near a train station, AC Hotel General Álava by Marriott is a great choice for a stay in Vitoria-Gasteiz. After visiting the fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge.
Languages
English, French, Spanish
At a glance
Hotel size
107 rooms
Arranged over 9 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
WiFi in rooms*
Parking
Onsite self parking (EUR 17 per day)
Wheelchair-accessible parking on site
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) on weekend mornings 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children stay free (see details)
Working away
Business center
Meeting rooms
Conference space (2616 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Lever door handles
Room amenities
Be entertained
Plasma television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Sofa bed
Crib/infant bed available
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Free local calls
More
In-room safe
Special features
Dining
AC Lounge - This gastropub specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
WiFi is available in guestrooms for EUR 8 per 24-hour period (rates may vary)
WiFi is available in public areas for an extra charge
Buffet breakfast is offered for an extra charge of approximately EUR 14.30 per person
Parking
Self parking costs EUR 17 per day
Policies
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
AC Hotel General Álava
Ac General Alava By Marriott
AC Hotel General Álava by Marriott Hotel
AC Hotel General Álava by Marriott Vitoria-Gasteiz
AC Hotel General Álava by Marriott Hotel Vitoria-Gasteiz
Frequently asked questions
Does AC Hotel General Álava by Marriott offer free cancellation for a full refund?
Yes, AC Hotel General Álava by Marriott does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at AC Hotel General Álava by Marriott?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at AC Hotel General Álava by Marriott?
Yes. Self parking costs EUR 17 per day. Parking spots may be limited.
What are the check-in and check-out times at AC Hotel General Álava by Marriott?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at AC Hotel General Álava by Marriott and nearby?
Maintain your daily exercise routine at the gym.
Are there restaurants at or near AC Hotel General Álava by Marriott?
Yes, AC Lounge offers Mediterranean cuisine.
What's the area around AC Hotel General Álava by Marriott like?
AC Hotel General Álava by Marriott is in Lovaina, a short 9-minute walk from Anillo Verde and 10 minutes' walk from Cathedral of Santa Maria de Vitoria.
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.2/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 19, 2023
Aleksander
Aleksander, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 6, 2023
Alina
Alina, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2023
Great experience!
Kujtim
Kujtim, 4-night trip
Verified Expedia guest review
6/10 Good
Sep 26, 2023
Improve rooms
Jackeline
Jackeline, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 11, 2023
Comfortable room and friendly staff. Convenient to old town and Congreso building
Gregg
Gregg, 1-night trip
Verified Expedia guest review
8/10 Very Good
Dec 21, 2022
Good Value
The reception was very efficient but with little warmth in the greeting. The room was excellent but the bathroom had a background smell. The bar and restaurant staff were very friendly and helpful. It was a little noisy as there was what appeared to be a school trip and there was lots of teenagers around. We were happy enough with our stay to book our return trip.
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 5, 2022
Michael
Michael, 1-night trip
Verified Hotels.com guest review
6/10 Good
Oct 16, 2021
Tiered hotel.makes sure book bigger sized room
We stayed 3 nights. The room we initially booked was the size of a prison cell so we asked for an upgrade which we paid for despite being silver we pointed this out. Staff helpful with travel and tourist advice. At breakfast omelette made to order. Overall the hotel needed a make over decoration tierd.
Timothy M
Timothy M, 3-night trip
Verified Hotels.com guest review
6/10 Good
Aug 30, 2021
Outdated premises. Sub-standard
Very outdated hotel for AC Marriot standards. The air conditioning was rattling loudly, old radiators and dirty wallpaper. The lobby was great, but rooms need refurbishment. Parking at hotel is 15 EUR/night. Across the street just 6 EUR
Héctor
Héctor, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 16, 2019
Verified traveler
6-night trip
Verified Expedia guest review
8/10 Very Good
Jun 4, 2019
Stay in Vitoria, Basque Country
The hotel itself is very nice and pleasant. However, the buildings next door looks dated. The hotel is located on a pleasant wide street that go to the center of Vitoria, Spain. The street had several restaurants and we had dinner in one of them. We had an issue with the air conditioning and WiFi initially so we requested a change in room. We got transferred to a very nice room. I also used the garage. It was located below the hotel with an entrance to the hotel. The garage itself was OK, but the entrance looked dated.
Per
Per, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
May 19, 2019
Rude staff
The staff was rude and not helpful
Nubu
Nubu, 5-night business trip
Verified Hotels.com guest review
6/10 Good
May 7, 2019
Decent Hotel Nothing Special.
Would recommend for business travelers staying one night. Rooms fairly modern and clean. Nothing special about the rooms, no crib provided for our child. Loud banging noises from the rooms or plumbing above. We were on the first floor. A highlight was we found parking close to the hotel for free. It's also an easy walk to the center.
Pete
Pete, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 4, 2019
Verified traveler
1-night romance trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 8, 2018
Verified traveler
3-night trip
Verified Expedia guest review
8/10 Very Good
Sep 7, 2018
Stylish rooms, great breakfast!
Very stylish hotel and rooms, good black out curtains. Excellent self-serve breakfast.
Verified traveler
3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 16, 2018
Lovely hotel, friendly helpful staff. The hotel was within walking distance of the old town and there were a few decent restaurants closer
Verified traveler
1-night romance trip
Verified Hotels.com guest review
6/10 Good
Sep 20, 2017
Cold
There was NO HEAT in the building. 38 degrees Ft At night. The lady at the desk took mercy on us and gave us a small electric heater. Without that I would have gotten sick.
Carl
Carl, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 25, 2017
Great hotel, I have stayed here many times before.
Clean, friendly, and the breakfast is fantastic. I always stay here, no complaints, great hotel and staff.
Tom
Verified Orbitz guest review
8/10 Very Good
Dec 11, 2016
The hotel was pretty nice. I didn't have any issues with it. The location is slightly outside the old town but it's within walking distance.
Tristan
Verified Hotels.com guest review
8/10 Very Good
Oct 9, 2016
Convenient and clean.
One night stopover, comfortable.
John
Verified Hotels.com guest review
4/10 Fair
Sep 29, 2016
Hotel is in a good location but has several faults
Located fairly near the old town and the bus station. The hotel has many faults that we encountered.
Slow check-in and check out (too busy to greet us immediately), very dusty rooms, A/C simply fails to give out proper cool air, cheap bed linen (think cheap blanket in between bed sheets), the TV remote failed, hairs found on bed and in the bathroom on arrival, no wifi in rooms. Would think there are better hotels in the town
Christopher
Verified Hotels.com guest review
8/10 Very Good
Sep 29, 2016
Comfortable hotel in city center
Friendly personal at reception. Nice hotel. Good breakfast.
The noise isolation of the rooms was not ideal.
Fernando
Verified Hotels.com guest review
8/10 Very Good
Jun 14, 2016
Verified traveler
Verified Hotels.com guest review
8/10 Very Good
May 22, 2016
2 night stay
The room was very clean. The hotel was located in a good location near shops. Unfortunately the room did not have wifi coverage which was disappointing as the staff was aware and it made it hard to plan our trip. They also advertise wifi in all rooms.