While taking a road trip through Southern Ireland, we were lucky enough to stay at the Killarney Royal Hotel. I have never left a review on this site, but felt the need to after our experience at the hotel. Veronica was without question amazing. Upon our arrival, she gave us perfect recommendations for our evening — activities, shops, and restaurants throughout the town. All of them were exactly what we were hoping for during our visit. However, upon our return that evening, we were able to chat with Veronica (during a quiet period downstairs) about our trip and experiences thus far and our goals for the remainder. Veronica listened to our goals and helped us draft up an itinerary for the remainder of our road trip. The following morning, when we went to check out, she even gave us a handwritten list of the itinerary with notes and recommendations. We can not thank Veronica and the Killarney Royal Hotel for the amazing experience we had. Over the course of the road trip, we traveled approximately 1,000 km in our loop of Southern Ireland and stayed at many hotels, but our stay at the Killarney Royal Hotel was the best. It was clean, personable, memorable, but most importantly the customer service we received from Veronica was without question a highlight. You can tell she loves her job and is incredibly good at it.