2/10 Poor
Dec 10, 2024
Don’t waste your time and money.
Upon arriving at my check-in time, I, along with another customer, waited twenty minutes at the front desk before calling the number listed on the sign that states “Busy with guest, be back momentarily.” The guy who answered said he would be there right away. Five minutes later, he came and checked me in.
Getting into my room, I see that the TVs lack remotes and there is orange powder residue on my blankets.
I tried the breakfast my first morning here, and the gravy was cold that came straight from the warmer. The man preparing the breakfast was aware I was getting it and even watched as I ate, but said nothing.
The hotel offers ice through an ice machine on the first floor, so I went and tried to get some. A piece of chewed gum came out of the ice machine.
I was happy that there is washer/dryer provided, as advertised on Hotels.com and other places where this is listed. However, I notice that the washer and dryer must be paid for separately by quarters. This hotel is already being paid for, and guests have to pay for this service separately? This is not an included amenity; it is separate. This is a scam.
Lastly, the staff don’t acknowledge you as you enter and exit, but they just play and talk on their phones or just stare at you, even if you say hi.
Vending machine has expired food.
I never got room service past the first day.
Don’t bother coming here unless you’re strapped for money. Get an AirBnB or an apartment rented out as a “hotel” instead.
Verified traveler
4-night business trip
Verified Hotels.com guest review
