Avenida de las Américas s.n, Playa de las Américas, Arona, Tenerife, 38660
What's nearby
Playa de las Américas - 10 min walk - 0.9 km
Los Cristianos Beach - 15 min walk - 1.3 km
Veronicas Strip - 19 min walk - 1.6 km
Golf Las Americas - 5 min drive - 2.6 km
Siam Park - 6 min drive - 2.7 km
Getting around
Tenerife South Airport (TFS) - 20 min drive
La Gomera (GMZ) - 113 min drive
Airport shuttle (surcharge)
Restaurants
Hard Rock Cafe Tenerife - 1 min walk
McDonald's - 6 min walk
Cafetería Plaza - 3 min walk
Bianco Ristorante - 2 min walk
Mamma Mia - 1 min walk
About this property
Cleopatra Palace Hotel
At Cleopatra Palace Hotel, you can spend time at the beach sipping drinks, plus you'll be within a 10-minute walk of Playa de las Américas. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center and a sauna. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include a free kid's club, a poolside bar, and a children's pool. Fellow travelers say great things about the helpful staff and location.
Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Check-out time is noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Children
Babysitting*
Free children's club
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Onsite parking limited
Transfers
Airport shuttle (available on request)*
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Beach bar
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Free children's club
Children's pool
Playground
Childcare in room (surcharge)
What to do
On the beach
Beach club (surcharge)
Tennis
Fitness classes
Pilates classes
Yoga classes
Volleyball
Scooter/moped rentals
Shopping
Pool table
Golf lessons nearby
Sailing nearby
Surfing/body boarding nearby
Skydiving nearby
Working away
24-hour business center
Meeting room
Conference center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Pool umbrellas
Facilities
3 buildings/towers
Built in 1996
Safe-deposit box at front desk
Terrace
Library
Television in common areas
Piano
Fitness center
An outdoor pool
Sauna
Reception hall
Accessibility
Wheelchair accessible
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Well-lit path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning
Minibar
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Balcony
Freshen up
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Policies
Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Cleopatra Palace Arona
Cleopatra Palace Hotel
Cleopatra Palace Hotel Arona
Cleopatra Palace
Cleopatra Palace Hotel Arona
Cleopatra Palace Hotel Resort
Cleopatra Palace Hotel Resort Arona
Frequently asked questions
Does Cleopatra Palace Hotel offer free cancellation for a full refund?
Yes, Cleopatra Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Cleopatra Palace Hotel?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Cleopatra Palace Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Cleopatra Palace Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Cleopatra Palace Hotel?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Cleopatra Palace Hotel?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Cleopatra Palace Hotel and nearby?
Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes, Pilates, and volleyball. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include a sauna and a fitness center.
Are there restaurants at or near Cleopatra Palace Hotel?
Yes, there's an onsite restaurant.
Does Cleopatra Palace Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Cleopatra Palace Hotel like?
Cleopatra Palace Hotel is a short 10-minute walk from Playa de las Américas and 15 minutes' walk from Los Cristianos Beach. Travelers love the resort's prime location.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.2/10
Staff & service
8.8/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 30, 2024
Dorothy
Dorothy, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Lovely hotel on the beachfront. Great variety of food included in the breakfast buffet. Nice, friendly staff.
Caroline
Caroline, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Tracey
Tracey, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
40th bday let down!
First, the staff was AMAZING! All the way around! My only complaints are, the room was very dated! The bed was not comfortable at all. Did not get a good night’s rest the entire time I was there! It was my 40th bday and I just didn’t enjoy the room. For the price, you’re def paying for the beach! It’s convenient to a lot of things, but the hotel itself, wouldn’t stay again. I’d prob stop by and say hello to the front desks though! Wouldn’t stay again until the rooms improved. Staff, keep doing what you do!
LaKendrick
LaKendrick, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 10, 2024
Holiday
Amazing hotel very clean and fantastic breakfast
Janice
Janice, 7-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 5, 2024
Brogan
Brogan, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 4, 2024
Maciej
Maciej, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 28, 2024
Graham
Graham, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Lovely peaceful during day around pool, staff very friendly- breakfast excellent
Gail Janet
Gail Janet, 10-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 13, 2024
Hilary
Hilary, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 24, 2024
We loved our ocean view room!
Trucly
Trucly, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
The hotel is literally right on the beach. Staff was very attentive and helpful. Breakfast was included and was amazing. We loved the pools inside the hotel.
If I could give 1 suggestion about room updates: bigger TV and usb charge outlet by the night tables.
We loved our stay and will definitely come back next year.
Yana
Yana, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 14, 2024
Beach access was wonderful.
The negative is we only had one night!!!
Jan
Jan, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Michael
Michael, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 3, 2024
Loved it
Angus
Angus, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 19, 2024
Aly
Aly, 2-night trip
Verified Expedia guest review
4/10 Fair
Jul 18, 2024
Dean
Dean, 2-night trip
Verified Expedia guest review
6/10 Good
Jul 9, 2024
Lee
Lee, 6-night trip with friends
Verified Hotels.com guest review
6/10 Good
Jul 7, 2024
Ebrahim
Ebrahim, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 4, 2024
Perfect location
Great hotel which is away to undergo refurbishment which is much needed as beds uncomfortable and decor dated .. ideal position in las americas
Donna
Donna, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 30, 2024
Lovely hotel
We stayed pre-renovation
Very lovely and clean hotel, slightly dated in the rooms but it’s due to be renovated after we leave - breakfast was good with lots of options and the decor inside the hotel lounges were stunning.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2024
Excellent service and very friendly staff who love to help.
A gorgeous breakfast buffet with all different styles of food.
paul
paul, 10-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2024
Mohamed
Mohamed, 7-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2024
Fantastic holiday
Fantastic location and great hotel, staff were fantastic and always helpful to willing to provide information.