Am Neutor Hotel Salzburg Zentrum puts you in a great location, within a 15-minute walk of Salzburg Christmas Market and Mirabell Palace and Gardens. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a snack bar/deli and a terrace.
Languages
English, German, Spanish
At a glance
Hotel size
44 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out time is 11 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Parking
Onsite self parking (EUR 19.00 per day)
Onsite parking limited
Offsite
Free casino shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–10:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
What to do
Golfing nearby
Hiking/biking trails nearby
Boat tours nearby
Skiing nearby
Working away
Meeting room
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1970
Safe-deposit box at front desk
Terrace
Piano
Art gallery on site
Designer stores on site
Shopping mall on site
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
80-cm flat-screen TV
Cable TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Bed sheets provided
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
More
Daily housekeeping
In-room safe
Special features
Dining
Bar am Neutor - Onsite lobby lounge.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Children & extra beds
Rollaway beds are available for EUR 15.0 per night
Parking
Self parking costs EUR 19.00 per day
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 50101-000082-2020
Also known as
Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Zentrum
Am Neutor Salzburg Zentrum
Am Neutor Zentrum
Hotel Neutor
Hotel Neutor Salzburg
Neutor Hotel Salzburg
Neutor Salzburg
Am Neutor Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum Hotel
Am Neutor Hotel Salzburg Zentrum Salzburg
Am Neutor Hotel Salzburg Zentrum Hotel Salzburg
Frequently asked questions
Does Am Neutor Hotel Salzburg Zentrum offer free cancellation for a full refund?
Yes, Am Neutor Hotel Salzburg Zentrum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Am Neutor Hotel Salzburg Zentrum?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Am Neutor Hotel Salzburg Zentrum?
Yes. Self parking costs EUR 19.00 per day. Parking spots may be limited.
What are the check-in and check-out times at Am Neutor Hotel Salzburg Zentrum?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM.
Is there an onsite casino at Am Neutor Hotel Salzburg Zentrum?
No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.
What is there to do at Am Neutor Hotel Salzburg Zentrum and nearby?
Have fun with nearby activities like boat tours and hiking, and practice your swing on the nearby golf course.
What's the area around Am Neutor Hotel Salzburg Zentrum like?
Am Neutor Hotel Salzburg Zentrum is in Riedenburg, a short 7-minute drive from W.A. Mozart Airport (SZG) and 10 minutes' walk from Salzburg Christmas Market.
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
7.8/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
8/10 Very Good
Dec 31, 2024
Lauren
Lauren, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 8, 2024
George
George, 5-night trip
Verified Expedia guest review
6/10 Good
Oct 7, 2024
Arthur
Arthur, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 24, 2024
Location.
Camila
Camila, 2-night romance trip
Verified Expedia guest review
6/10 Good
Sep 23, 2024
LUZ
LUZ, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Great staff. Great location clean rooms
henrietta
henrietta, 2-night trip with friends
Verified Expedia guest review
8/10 Very Good
Sep 19, 2024
Location
Giuliano
Giuliano, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 18, 2024
Melissa
Melissa, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 14, 2024
The staff was very friendly and helpful. They provided suggestions and an area map for getting around. Since we were paying for 24 hours of parking, we checked out by 11am but got to stay parked for the full 24 hours while we toured the city some more. That was very helpful. We did find a space in their tiny parking lot. The room was small but adequate.
April
April, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jul 14, 2024
very good staff. bus stop next to hotel
Tanmay Ajit
Tanmay Ajit, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 28, 2024
Michael
Michael, 2-night trip
Verified Orbitz guest review
10/10 Exceptional
Jun 10, 2024
Great Value
Check in was easy, room was clean and big. I was able to borrow an iron. You have to put in 10 Euros deposit for parking, but get it back when check-in out. Only "issue" was the cleaning lady knocked on our door before check out time (she didn't speak English), after the second time I put the don't disturb sign and she knocked again... Not sure what the issue was. Our room was right at the street. In the summer you have to have a window open and it's pretty noisy. Check out was easy. Overall great for the price and closeness to the city center.
Teresa
Teresa, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Jun 4, 2024
Unhappy Reception Staff
Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job.
The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs.
Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
Richard
Richard, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 12, 2024
Excellent experience! 100% recommended!
Maria
Maria, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Apr 11, 2024
Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
Daniela
Daniela, 3-night trip
Verified Expedia guest review
8/10 Very Good
Mar 22, 2024
Rowena
Rowena, 6-night trip
Verified Expedia guest review
4/10 Fair
Feb 17, 2024
Average hotel.
Zeki
Zeki, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 23, 2023
Harald
Harald, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 19, 2023
Verified traveler
2-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 11, 2023
It would have been great if they had taken my request to allocate my two rooms next to each other and not on separate floors. I had placed my request months in advance and was disappointed to check-in and see that my son was allocated a different floor from me.
Maura
Maura, 1-night family trip
Verified Expedia guest review
6/10 Good
Jun 22, 2023
Lost its sparkle
Clean enough, but the rooms need a refurb especially the bathroom. Poor service from staff and charged for drinks we didn't have. You can't even get a coffee in the evening and although they have what looks like a vast array of spirit's we were told the were mostly empty bottles. The breakfast was poor value and the car park costs 15 euros per day with a 10 euro deposit for a plastic card to put on your dash. We have used this hotel twice before, but don't think we will be back
P
P, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Jun 14, 2023
This hotel is at excellent location. Walking distance to downtown Salzburg (5 minutes), yet there is parking in the area. I don't think you can drive to hotels situated in the old town. I was little worried because of some negative reviews here, but the hotel was fine. If you are travelling in summer make sure your room is not facing west. It was very hot in our room in the afternoon and summer is only beginning. I don't think there is AC or fan there.
Dagmar
Dagmar, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 3, 2023
Great location, we used the tunnel to visit the historical city
ed
Verified Expedia guest review
4/10 Fair
Jan 5, 2023
Maria
Verified Expedia guest review
10/10 Exceptional
Aug 1, 2022
no title
Excellent Location to access the old city.
Parking should be managed better.
It is necessary to reserve a parking place beforehand.
Reservation of the parking space at the time of the Check-in at 15:00 is too late.